Troubleshooting

There are several ways to verify the successful operation of a function.
  • Action Status

    When viewing an incident, use the Actions menu to view Action Status. By default, pending and errors are displayed. Modify the filter for actions to also show Completed actions. Clicking on an action displays additional information on the progress made or what error occurred.

  • Scripting Log
    A separate log file is available to review scripting errors. This is useful when issues occur in the pre-processing or post-processing scripts. The default location for this log file is:
    /var/log/resilient-scripting/resilient-scripting.log.
  • Logs

    By default, logs are retained at /usr/share/co3/logs. The client.log may contain additional information regarding the execution of functions.

  • Resilient®-Circuits

    The log is controlled in the .resilient/app.config file under the section [resilient] and the property logdir. The default file name is app.log. Each function will create progress information. Failures will show up as errors and may contain python trace statements.

Support

Including relevant information from the log files will help us resolve your issue.

For additional support, go to https://www.ibm.com/mysupport/.