Multivariate tests

Figure 1. Multivariate tests
Multivariate tests

The tests show three important things about the spending habits of customers.

  • Since the significance values of the multivariate tests are less than 0.05, spending varies between types of customers as defined by Customer category.
  • Spending also varies between churners and non-churners.
  • Lastly, the difference in spending between churners and non-churners can depend upon the type of customer. For more specific information, turn to the profile plots.

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