Emailing files to IBM Support

You can send diagnostic information to IBM Support.

The email support files feature collects all detected configuration, option, system information, trace, and log files. It also collects information about services, operating systems, and application versions. These files are compressed and then attached in an email.

1. Start Microsoft Management Console (MMC).
2. Click Diagnostics in the results pane of the welcome page.
3. In the Actions pane, click E-Mail Support files .
4. Enter the information in the various fields and click Done.
   The information is sent to the designated support personnel and the dialog closes.