FMX messages
FMX0003S An internal processing error has occurred.
Explanation
An internal processing error has occurred.
System action
Processing ends.
User response
Retry the operation. If this error persists, contact your service representative.
FMX0004E An unknown error has been detected.
Explanation
An internal processing error has occurred that prevents the generation of a message for a return code.
System action
Processing continues.
User response
Retry the operation. If this error persists, contact your service representative.
FMX0005E Out of memory. Stop other processes and try the operation again.
Explanation
The machine has run out of memory.
System action
Processing continues.
User response
Close unnecessary processes and try the operation again.
FMX0053E License file (licensefile) could not be opened.
Explanation
An attempt to read from the license file failed.
System action
Processing ends.
User response
Install the product again. This ensures that the correct license file is installed.
FMX0054E Read failure on license file (licensefile).
Explanation
An attempt was made to read from the license file. This attempt failed.
System action
Processing ends.
User response
Reinstall the product. This will ensure that the correct license file is installed.
FMX0055E Write failure on license file (licensefile).
Explanation
An attempt to write to the license file failed.
System action
Processing ends.
User response
Make sure enough space exists on the workstation to write to the license file. If enough space exists, run the command again.
FMX0056E Data in the license file (licensefile) is not in a valid format.
Explanation
An attempt to read information from the license file failed.
System action
Processing ends.
User response
Install the product again.
FMX0057E The checksum in the license file (licensefile) does not match the license string text.
Explanation
An attempt was made to read information from the license file. The checksum was not valid so it appears that the license file is not at the correct level.
System action
Processing ends.
User response
Reinstall the product.
FMX0058E The 'Try and Buy' license has expired.
Explanation
This 'Try and Buy' license that was detected has expired.
System action
Processing ends.
User response
This product is no longer valid for use. A valid license must be obtained before running the product.
FMX0100E Incomplete command:
Explanation
This message displays the incomplete command that was entered.
System action
Processing ends.
User response
Re-enter the complete command.
FMX0101E Invalid argument:
Explanation
This message displays the command that was entered, up to and including the invalid command or option argument that was detected.
System action
Processing ends.
User response
Re-enter the command specifying a valid argument for the command or option.
FMX0102E Invalid command:
Explanation
This message displays the invalid command that was entered.
System action
Processing ends.
User response
Re-enter a valid command.
FMX0103E Invalid option for the specified command:
Explanation
This message displays the command that was entered, up to and including the option that was detected as invalid for the command.
System action
Processing ends.
User response
Re-enter the command specifying valid command options.
FMX0104E Invalid option:
Explanation
This message displays the command that was entered, up to and including the invalid option that was detected.
System action
Processing ends.
User response
Re-enter the command specifying valid command options.
FMX0105E Missing argument:
Explanation
This message displays the command that was entered, up to and including the command or option whose required argument is missing.
System action
Processing ends.
User response
Re-enter the command specifying a valid argument for the command or option.
FMX0132W Tracing could not be started. Processing will continue.
Explanation
A problem prevented tracing from beginning.
System action
Processing will continue with the command entered.
User response
Refer to the other messages that display with this message to determine the problem.
FMX0133W Could not locate installation directory. Attempting to continue...
Explanation
An attempt was made to read the registry to determine where the Data Protection application client was installed. This attempt failed.
System action
Processing will continue with the command entered.
User response
There should be other messages along with this one. Refer to the other messages to determine the problem. If the problem can not be determined, it may be necessary to reinstall the application client code. This will ensure that the registry entries are set up correctly.
FMX0134W Could not locate log directory. Processing will continue...
Explanation
An attempt was made to read the registry to determine where the Data Protection application client log is located. This attempt failed.
System action
Processing will continue with the command entered.
User response
There should be other messages along with this one. Refer to the other messages to determine the problem. If the problem can not be determined, it may be necessary to reinstall the application client code. This will ensure that the registry entries are set up correctly.
FMX0150I Operation canceled by user.
Explanation
The user has requested the application client end by entering ctrl-C.
System action
Processing ends.
User response
None
FMX0151E Errors occurred while processing the request.
Explanation
Attempting to process the request entered, an error occurred.
System action
Processing ends.
User response
Attempt to determine the source of the errors from viewing the log file. Correct the problems and try running the command again.
FMX0152I Performance stats: seconds seconds spent in apicall API calls
Explanation
The indicated number of seconds were spent making API calls for the indicated system.
System action
Processing continues.
User response
None
FMX0153I Performance stats: seconds seconds spent in function
Explanation
The indicated number of seconds were spent the named function.
System action
Processing continues.
User response
None
FMX0154E The IBM Storage Protect Snapshot for Microsoft Exchange Server application client cannot work with the version of the IBM Storage Protect Snapshot API you have installed. Please install version version.release.level or greater.
Explanation
The version of the IBM Storage Protect Snapshot API currently installed on the system is older than the version used to build the IBM Storage Protect Snapshot for Microsoft Exchange Server application client.
System action
Processing ends.
User response
Install a version of the IBM Storage Protect Snapshot API at or later than the indicated level. A copy is distributed with the IBM Storage Protect Snapshot for Microsoft Exchange Server application client.
FMX0155E The IBM Storage Protect Snapshot for Microsoft Exchange Server application client cannot work with the release of IBM Storage Protect Snapshot API you have installed. Please install release version.release.level or greater.
Explanation
The release of the IBM Storage Protect Snapshot API currently installed on the system is older than the release used to build the IBM Storage Protect Snapshot for Microsoft Exchange Server application client.
System action
Processing ends.
User response
Install a release of the IBM Storage Protect Snapshot API at or later than the indicated level. A copy is distributed with the IBM Storage Protect Snapshot for Microsoft Exchange Server application client.
FMX0156E Could not load the IBM Storage Protect Snapshot API.
Explanation
The IBM Storage Protect Snapshot API could not be loaded.
System action
Processing ends.
User response
Ensure the IBM Storage Protect Snapshot API is correctly installed. Run the IBM Storage Protect Snapshot for Microsoft Exchange Server application client with the /TRACEFLAGS=API /TRACEFILE=filename options and view the tracefile to determine why it could not be loaded. Another possible cause is that the TSMAPI.DLL does not exist in the system directory. Re-install the IBM Storage Protect Snapshot API, if this is the case.
FMX0160E An authentication error occurred with your stored IBM Storage Protect Snapshot password.
Explanation
You were unable to log on to the IBM Storage Protect Snapshot server due an authentication error.
System action
Processing stops.
User response
The stored IBM Storage Protect Snapshot password may have become corrupted. Contact your IBM Storage Protect Snapshot server administrator.
FMX0161E Authentication error. The password entered is not valid. You are not logged on to the IBM Storage Protect Snapshot server.
Explanation
An incorrect password was entered.
System action
Processing stops.
User response
Enter the correct IBM Storage Protect Snapshot password and try again.
FMX0162E The passwords entered do not match. Please enter them again.
Explanation
An incorrect password was entered.
System action
Processing stops.
User response
Enter the passwords again.
FMX0163E The directory path needs to be fully-qualified.
Explanation
The /intopath option was specified without a fully-qualified path.
System action
Processing stops.
User response
Enter the command again and specify a fully-qualified path in the /intopath option.
FMX0167E The fully-qualified file name is too long.
Explanation
An attempt was made to use a fully-qualified file name that was too long. This attempt failed.
System action
Processing ends.
User response
None
FMX0200E File (filename) could not be opened for reading.
Explanation
An attempt was made to open a file for reading. This attempt failed.
System action
Processing ends.
User response
None
FMX0201E File (filename) could not be opened for writing.
Explanation
An attempt was made to open a file for writing. This attempt failed.
System action
Processing ends.
User response
None
FMX0202E Read failure on file (filename).
Explanation
An attempt was made to read from a file. This attempt failed.
System action
Processing ends.
User response
None
FMX0203E Write failure on file (filename).
Explanation
An attempt was made to write to a file. This attempt failed.
System action
Processing ends.
User response
None
FMX0204E File (filename) could not be closed.
Explanation
An attempt was made to close a file. This attempt failed.
System action
Processing ends.
User response
None
FMX0205E File (filename) statistics could not be obtained.
Explanation
An attempt was made to obtain file statistics. This attempt failed.
System action
Processing ends.
User response
None
FMX0206E Directory (directory) could not be created.
Explanation
An attempt was made to create a directory. This attempt failed.
System action
Processing ends.
User response
None
FMX0207E Directory path (directorypath) is too long.
Explanation
An attempt was made to use a directory path that was too long. This attempt failed.
System action
Processing ends.
User response
None
FMX0208E There is not enough disk space for the operation attempted.
Explanation
An attempted operation required more disk space than was available. The attempt failed.
System action
Processing ends.
User response
None
FMX0209E The rename of file (filename1) to (filename2) failed.
Explanation
An attempt was made to rename a file. This attempt failed.
System action
Processing ends.
User response
None
FMX0210E The IBM Storage Protect Snapshot high level qualifier is too long.
Explanation
An attempt was made to use a IBM Storage Protect Snapshot high level qualifier that was too long. This attempt failed.
System action
Processing ends.
User response
None
FMX0211E The IBM Storage Protect Snapshot low level qualifier is too long.
Explanation
An attempt was made to use a IBM Storage Protect Snapshot low level qualifier that was too long. This attempt failed.
System action
Processing ends.
User response
None
FMX0212E The IBM Storage Protect Snapshot filespace name is too long.
Explanation
An attempt was made to use a IBM Storage Protect Snapshot filespace name that was too long. This attempt failed.
System action
Processing ends.
User response
None
FMX0213E The maximum number of objects allowed per IBM Storage Protect Snapshot transaction is too small.
Explanation
In order to maintain backup data integrity, multiple backup objects are sent to the IBM Storage Protect Snapshot server in a single transaction. The IBM Storage Protect Snapshot server has indicated that the maximum number of objects allowed per transaction is less than the minimum required by the IBM Storage Protect Snapshot for Microsoft Exchange Server application client.
System action
Processing ends.
User response
Increase the maximum number of objects allowed per transaction on the IBM Storage Protect Snapshot server and retry the operation.
FMX0214E The backup object's management class backup copy group does not exist.
Explanation
The IBM Storage Protect Snapshot server has indicated that the backup object's management class backup copy group does not exist.
System action
Processing ends.
User response
Contact your IBM Storage Protect Snapshot server administrator.
FMX0215E All backup objects do not have the same management class backup copy destination.
Explanation
In order to maintain backup data integrity, multiple backup objects are sent to the IBM Storage Protect Snapshot server within a single transaction. All backup objects within a single transaction are required to have the same management class backup copy destinations.
System action
Processing ends.
User response
Contact your IBM Storage Protect Snapshot server administrator.
FMX0216E Unable to obtain space information for volume (volumename).
Explanation
An attempt was made to obtain space information for a volume. This attempt failed.
System action
Processing ends.
User response
None
FMX0217E The IBM Storage Protect Snapshot filespace name is invalid.
Explanation
The filespace name or directory delimeter is invalid.
System action
Processing ends.
User response
Check that the filespace name length, characters, and directory delimeters are valid.
FMX0218E The IBM Storage Protect Snapshot high level qualifier is invalid.
Explanation
The high level qualifier name or directory delimeter is invalid.
System action
Processing ends.
User response
Check that the high level qualifier name length, characters, and directory delimeters are valid.
FMX0219E The IBM Storage Protect Snapshot low level qualifier is invalid.
Explanation
The low level qualifier name or directory delimeter is invalid.
System action
Processing ends.
User response
Check that the low level qualifier name length, characters, and directory delimeters are valid.
FMX0256E The password in your IBM Storage Protect Snapshot options file has expired. Please change your password on the IBM Storage Protect Snapshot server using the 'change password' command and then either change or remove the password value in your options file.
Explanation
Your IBM Storage Protect Snapshot password has expired. You need to change your password.
System action
Processing ends.
User response
Obtain a new password for your IBM Storage Protect Snapshot server; node using the change password command or by asking your IBM Storage Protect Snapshot administrator to change your password.
FMX0257E Your password has expired.
Explanation
Your IBM Storage Protect Snapshot password has expired. A new password needs to be obtained.
System action
Processing ends.
User response
Obtain a new password for your IBM Storage Protect Snapshot node using the change password command or by asking your IBM Storage Protect Snapshot administrator to change your password.
FMX0258E You did not enter a valid password. Processing ends.
Explanation
The password that was entered was not a valid password.
System action
Processing ends.
User response
Re-enter the command specifying a valid password.
FMX0259E The password you entered for verification does not match the password you entered for your new password. Your password will not be changed.
Explanation
The password you entered for verification of your new password does not match the new password that was entered.
System action
Processing ends.
User response
Try again to change your password being sure to enter the same password for the new password and for the verification password.
FMX0260I Password successfully changed.
Explanation
The change password command completed successfully
System action
Processing ends.
User response
None
FMX0261I There are no backups for the server named servername.
Explanation
There are no backups on the IBM Storage Protect Snapshot server for the specified server name.
System action
Processing ends.
User response
None
FMX0262E Errors occurred while processing the VSS operation. Examine the Windows Event Logs and DSMERROR.LOG for additional details.
Explanation
While attempting to process a VSS operation, an unexpected error occurred.
System action
Processing ends.
User response
Attempt to determine the source of the error by examining the IBM Storage Protect Snapshot for Exchange log file, the client error log file (DSMERROR.LOG), the Windows Application Event Log, the Windows System Event Log, and the VSS provider log file, if applicable. Additional instructions for Windows VSS operations are located in the IBM Storage Protect Problem Determination Guide. Correct the problem and retry the operation. If this error persists, contact your service representative.
FMX0267E The verify password entered does not match the new password entered.
Explanation
The verify password does not match the new password.
System action
Processing ends.
User response
Retry the command with a matching verify password.
FMX0292E An unknown error has been detected. rc = rc
Explanation
An error occured without an error message. The return code is displayed.
System action
Processing ends.
User response
Retry the operation. If this error persists, contact your service representative.
FMX0300E Invalid restore type.
Explanation
The type of restore requested is invalid.
System action
Processing ends.
User response
Re-enter the command specifying a valid restore type.
FMX0301E Invalid backup type.
Explanation
The type of backup requested is invalid.
System action
Processing ends.
User response
Re-enter the command specifying a valid backup type.
FMX0351E Invalid trace keyword - 'keyword'
Explanation
A TRACEFLAG option in the user configuration file or on the command line is incorrect.
System action
Client program did not initialize or tracing was not enabled in the applet.
User response
Correct the value.
FMX0368E Invalid trace file name (name too long).
Explanation
A TRACEFILE option in the preferences files used a file name that is too long.
System action
Client program did not initialize.
User response
Change the file name used as the TRACEFILE so that it is equal to or less than 255 characters in length.
FMX0383E Specifying the trace file 'link' as a symbolic link is not allowed.
Explanation
Trace file 'linkname' cannot be a symbolic link.
System action
The symbolic link 'linkname' is deleted, the trace file is recreated, and processing stops.
User response
Specify the trace file location with the 'tracefile' option.
FMX0384E Symbolic link 'linkname' to 'target' was successfully deleted.
Explanation
Log 'linkname' cannot be a symbolic link.
System action
The symbolic link 'linkname' is deleted, the log is recreated, and processing stops.
User response
Check the location of the new file. To specify the location of log files, refer to the user's manual for the 'errorlogname' option, the 'schedlogname' option, and the 'DSM_LOG' environmental variable.
FMX0385E Unable to delete symbolic link 'link'.
Explanation
Log 'linkname' cannot be a symbolic link.
System action
Processing stops.
User response
Delete the symbolic link 'linkname'.
FMX0476E program-name: cannot open file file-spec: error.
Explanation
Cannot open the file. The reason is given in the message.
System action
Cannot complete the requested operation.
User response
Retry the operation. If the problem continues, check with your system administrator.
FMX0480I Temp object renamed (Filespace: '', HL: '', and LL: ').
Explanation
After a legacy backup operation, it might be a temp object remains on TSM server but for SQL Server this backup is successful already. Rename this temp object to have consistent backup.
System action
User response
No action is required.
FMX0487E Specifying the error log 'link' as a symbolic link is not allowed.
Explanation
Error log 'linkname' cannot be a symbolic link.
System action
The symbolic link 'linkname' is deleted, the error log is recreated, and processing stops.
User response
Check the location of the new error log. To specify the location of the error logs, refer to the user's manual for the 'errorlogname' option and 'DSM_LOG' environmental variable.
FMX0488E Initialization functions cannot open the error log: log-name. errno = errno-value,
Explanation
The file log-name could not be opened during initialization. The system set the error code errno-value. If the reason given is "access denied," the current user does not have permission to write to the log in the directory specified. It is also possible that no space is available at the given log location. If the reason is errno = 13, Permission denied, you have the following policy setting control enabled, User Account Control: Turn on Admin Approval Mode.
System action
Processing terminates.
User response
Set the DSM_LOG (or DSMI_LOG) environment variable to a directory into which the current user can write. You may also use the ERRORLOGNAME option to specify a file to which the current has write permission. If the reason is errno = 13, Permission denied, you should run the same operation in administrator mode.
FMX0495E Failure writing to a IBM Storage Protect Snapshot log or log-related file: file-name, errno = errno-value, reason
Explanation
A failure was encountered when writing to one of the log files or a related file named file-name. The system set the error code errno-value. reason is the system explanation of that error code. Among other things, it is possible that no space is available at the given log location.
System action
Processing terminates.
User response
Set the DSM_LOG (or DSMI_LOG) environment variable to a directory with adequate space to write the log data.
FMX0496I Converting the log-file from continuous (pruning) mode to wrapping mode. This process may take several minutes.
Explanation
The log-file was previously in continouos mode where the only size control was through the use of ERRORLOGRETENTION or SCHEDLOGRETENTION option. This is the first occasion where ERRORLOGMAX or SCHEDLOGMAX is specified for this log, so its format must be changed and old data saved.
System action
Transition processing continues.
User response
None.
FMX0497I IBM Storage Protect Snapshot is converting the log-file from wrapping mode to continuous (pruning) mode. This process may take several minutes.
Explanation
The log-file was previously in wrapping mode where the size control was through the use of the ERRORLOGMAX or SCHEDLOGMAX option. This is the first occasion where ERRORLOGMAX or SCHEDLOGMAX is not specified for this log, so its format must be changed and old data saved.
System action
Transition processing continues.
User response
None.
FMX0498I count log records processed.
Explanation
This is just a progress report to let you know the process is still ongoing.
System action
Transition processing continues.
User response
None.
FMX0501E Invalid Proxy Configuration Detected: Target Node 'targetnode' is not listed as a valid node to proxy to for Node Name 'nodename'.
Explanation
The proxy node configuration on the Storage Protect Snapshot Server is not correct to support this VSS operation.
System action
The VSS operation stops.
User response
Contact the Storage Protect Snapshot Server administrator to have the correct GRANT PROXY commands issued to enable proxy authority for the nodes. If the error persists, contact your service representative.
FMX0515E Invalid DSMAGENT Node configuration found for node 'dsmagentnode'.
Explanation
The DSMAGENT Node specified is not configured properly.
System action
The VSS operation stops.
User response
Verify that the DSMAGENT Node specified is correct and that the client acceptor is running for the DSMAGENT Node. If the error persists, contact your service representative.
FMX0516I The Windows console event handler received a 'event' console event.
Explanation
A console event was received by one of the IBM Storage Protect Snapshot for Microsoft Exchange Server processes or programs. The following events can be recevied:
- Ctrl-C - This indicates either the user entered the ctrl-c sequence or that one of the Windows services was stopped.
System action
None.
User response
None.
FMX0517I An unexpected error was encountered. function name : function-name function : function-desc return code : TSM-rc file : file-name (line-number)
Explanation
None.
System action
Processing stops.
User response
Contact the IBM Storage Protect Snapshot administrator with the information provided in this message.
FMX0518E Backups selected for restore must have the same backup location (TSM or LOCAL).
Explanation
A VSS restore operation was submitted that specified multiple backup objects. The backup objects chosen had different backup locations. This is not allowed. All backup objects submitted in the same VSS restore operation must have the same backup location, either TSM or LOCAL, but not both.
System action
The VSS restore operation stops.
User response
Retry the VSS restore operation specifying one backup object at a time.
FMX0519E The VSS operation failed with rc = returncode.
Explanation
There was a failure when Storage Protect Snapshot performed the VSS operation.
System action
The VSS operation stops.
User response
Verify that the client acceptor is installed, configured, and running properly on the machine. Retry the operation. If the error persists, contact your service representative.
FMX0520E Failed to connect to Local DSMAGENT Node 'localdsmagentnode' at address:port 'address:portnumber'. Verify that the client acceptor is installed, configured, and running properly.
Explanation
An attempt was made to connect to the client acceptor running on the local machine. A communication error occurred when this connection was attempted.
System action
The operation stops.
User response
In order to perform VSS operations, you must have a client acceptor and a IBM Storage Protect Remote Client Agent Service (DSMAGENT) installed and configured properly. In addition, the client acceptor must be running. Verify that the client acceptor is installed, configured, and running properly on the local machine. If the error persists, contact your service representative.
FMX0521E Pruning functions cannot open the prune files: log-name. errno = errno-value,
Explanation
The file "log-name" could not be opened during pruning. The system set the error code errno-value. If the reason given is "access denied," the current user does not have permission to write to the file in the directory specified. It is also possible that no space is available at the given file location or another IBM Storage Protect Snapshot process started by different user id is performing pruning at the same time.
System action
Pruning stops, processing continues.
User response
Set the DSM_LOG (or DSMI_LOG) environment variable to a directory into which the current user can write.
FMX0522E DIAG:
Explanation
The message text is provided for diagnostic purposes and is meant to provide information to IBM support in problem determination.
System action
None.
User response
None.
FMX0524S Error 'errtxt' (errno=errno) occurred trying to write to audit log 'file-name'. The audit log function is disabled.
Explanation
There was an error encountered writing to the audit log (for example, there is not enough space on the disk).
System action
Audit logging is disabled for the rest of the operation. The return code for the operation is set to 12 to indicate that the contents of the audit log are incomplete.
User response
If this is an out of space condition either free up space on the volume or try to write the audit log to a volume with more space.
FMX0555E Invalid number of snapshots:
Explanation
System action
Policy was not created.
User response
Specify a number in the range: range: 1...9999 or NOLimit
FMX0556E Invalid number of days:
Explanation
System action
The Policy was not created.
User response
Specify a number in the range: range: 0...9999 or NOLimit
FMX0571E The specified policy was not found: 'policy'
Explanation
System action
User response
Please make sure that the specified policy exists.
FMX0572E The specified policy already exists: 'policy'
Explanation
System action
Policy was not created.
User response
Enter a different name for the policy.
FMX0573E The specified policy could not be updated: 'policy'
Explanation
This is due to a problem in virtual server database.
System action
Processing stops.
User response
Make sure that IBM Storage Protect Snapshot is configured correctly.
FMX0574E The specified policy could not be deleted: 'policy'
Explanation
This is due to a problem in virtual server database.
System action
Processing stops.
User response
Make sure that IBM Storage Protect Snapshot is configured correctly.
FMX0575E The specified policy could not be created: 'policy'
Explanation
This is due to a problem in virtual server database.
System action
Processing stops.
User response
Make sure that IBM Storage Protect Snapshot is configured correctly.
FMX0576I There were no items found.
Explanation
The query completed successfully, but no results were found.
System action
None.
User response
Change the specified search criteria.
FMX0581E One or more of the volume(s) volume-list could not be locked. See more details in the VSS Requester error log file (baclient\dsmerror.log).
Explanation
The system call to lock the volume(s) failed.
System action
Processing stopped.
User response
Please verify that no other application is accessing the volume(s). During restore of an image exclusive use of the volume is required.
FMX0583E Invalid name of policy specified. Valid input characters include alphanumeric charaters and underscore.
Explanation
System action
Policy was not created.
User response
Please specify a valid name.
FMX0585E Unable to connect to the client acceptor.
Explanation
Possible causes of this message include: The client acceptor is not running. The VSSALTSTAGINGDIR option setting in the TDP option file is not set to the same value as the VSSALTSTAGINGDIR option setting in the IBM Storage Protect Snapshot for Microsoft Exchange Server Remote Client Agent Service (DSMAGENT) option file. They must be set to the same value.
System action
The VSS operation stops.
User response
Ensure that the client acceptor is running. Ensure that the VSSALTSTAGINGDIR option setting in the TDP option file is set to the same value as the VSSALTSTAGINGDIR option setting in the IBM Storage Protect Snapshot for Microsoft Exchange Server Remote Client Agent Service (DSMAGENT) option file. After correcting the VSSALTSTAGINGDIR option inconsistency, retry the operation.
FMX0588E The value for the BACKUPDESTination option is not allowed. IBM Storage Protect Snapshot for Microsoft Exchange Server is only licensed to run data protection operations to a IBM Storage Protect Snapshot server. It is not licensed to backup or to restore locally managed snapshots.
Explanation
The value for the configuration option is not allowed. The only allowed value is TSM. IBM Storage Protect Snapshot for Microsoft Exchange Server is only licensed to run data protection operations to a IBM Storage Protect Snapshot server. It is not licensed to backup or to restore locally managed snapshots.
System action
Processing ends.
User response
Set the backup destination to TSM. In order to create and restore local VSS backups it is required to use and install a fully-featured valid license or to purchase an upgrade, and install IBM Storage Protect Snapshot.
FMX0589E You are not allowed to set REMOTEDSMAGentnode option. IBM Storage Protect Snapshot for Microsoft Exchange Server is not licensed to perform offloaded VSS backups.
Explanation
The REMOTEDSMAGentnode option is used to perform offloaded VSS backups.
System action
The operation stops.
User response
In order to perform offloaded VSS backups install a valid fully-featured license.
FMX0590E A Data Protection communication error with the IBM Storage Protect Snapshot server has occurred.
Explanation
Communications with the IBM Storage Protect Snapshot server has been lost.
System action
The operation stops.
User response
Correct the TCP/IP communications error with the IBM Storage Protect Snapshot server and retry the operation.
FMX0591I Communications with the IBM Storage Protect Snapshot server recovered.
Explanation
Communications with the IBM Storage Protect Snapshot server has been successfully recovered.
System action
None.
User response
Continue with normal operations.
FMX0592E The TCP/IP session with the IBM Storage Protect Snapshot server was canceled.
Explanation
The TCP/IP session with the IBM Storage Protect Snapshot server was cancelled.
System action
The operation stops.
User response
Correct the reason the IBM Storage Protect Snapshot server administrator cancelled the session and retry the operation.
FMX0593E IBM Storage Protect Snapshot for Microsoft Exchange Server is not licensed to perform offloaded VSS backups.
Explanation
Currently installed license does not allow to perform offloaded VSS backups. In order to use this feature it is necessary to install a valid fully-featured license.
System action
The operation stops.
User response
In order to perform offloaded VSS backups install a valid fully-featured license.
FMX0594E You cannot perform offloaded VSS backups in a standalone configuration.
Explanation
OFFLOAD option is not available in a standalone configuration.
System action
The operation stops.
User response
In order to perform offloaded VSS backups you have to configure IBM Storage Protect Snapshot to manage snapshot backups using a IBM Storage Protect Snapshot server. To do this, you can use the configuration wizard.
FMX0595E The options file 'optfile' does not exist. It is required for proper operation.
Explanation
The specified IBM Storage Protect API options file could not be found. It is required in order to complete the command.
System action
Processing ends.
User response
Make sure to complete IBM Storage Protect Snapshot configuration and try the operation again.
FMX0598E The application cannot run in safe mode.
Explanation
The application requires either Services or Drivers that are not available when running in safe mode.
System action
The application processing stops.
User response
Restart the system using the normal startup. When the system is started, run the application.
FMX0599E The application cannot establish a remote powershell connection.
Explanation
The application attempted to establish a remote powershell connection. The operation failed.
System action
The application processing stops.
User response
Verify you are using the correct credentials. For more information, see the Microsoft about_Remote_Troubleshooting Help topic.
FMX0601E There is a problem that causes processing to stop. To identify the source of the problem and the solution, look for details in the service level trace file.
Explanation
This problem occurs when either the local or remote Powershell cmdlet or script reports an error. Details about the error are not available until more trace file information is analyzed.
System action
Application processing stops.
User response
To identify the problem, look for information in the service level trace files. For more information about viewing trace files, see the Troubleshooting section of the technical documentation provided with the software.
FMX0602E While attempting to communicate with the remote client, a version check reveals that the versions do not match.
Explanation
During initialization between the local client and the remote client, version checking reveals that the versions do not match. This is usually the result of an upgrade of one client module without upgrading other client modules that are part of product solution.
System action
The calling procedure returns and control is passed back the user.
User response
Check the versions of all IBM Storage Protect Client products that communicate with each other and ensure that they are all at the same version, release, and level.
FMX0603S File 'file-name' could not be found, or it cannot be read.
Explanation
- The default options file does not exist.
- The DSM_CONFIG (or DSMI_CONFIG if you are using the IBM Storage Protect Snapshot for Microsoft Exchange Server API) environment variable specifies an options file that does not exist.
- You specified the TSMOPTFILE or FCMOPTFILE option when starting the IBM Storage Protect Snapshot for Microsoft Exchange Server client, but the option file you provided does not exist.
- You specified the TSMOPTFILE or FCMOPTFILE option when starting the IBM Storage Protect Snapshot for Microsoft Exchange Server client, but the configuration file that you provided does not have appropriate read permissions for the user that is running the operation.
- You specified the CONFIGFILE option when starting the IBM Storage Protect Snapshot for Microsoft Exchange Server client, but the configuration file you provided does not exist.
- You specified the CONFIGFILE option when starting the IBM Storage Protect Snapshot for Microsoft Exchange Server client, but the options file that you provided does not have appropriate read permissions for the user that is running the operation.
System action
IBM Storage Protect Snapshot for Microsoft Exchange Server client processing stops.
User response
Make sure that the file you want to use exists, it has the read rights set for the user that is running the operation, and it is in the standard file encoding of the system. For example, on Windows the expected file encoding is ANSI. Review the configuration information in the IBM Storage Protect Snapshot for Microsoft Exchange Server client manual specific to your operating system. If the problem persists, ask your IBM Storage Protect Snapshot for Microsoft Exchange Server administrator for further assistance.
FMF0604E The Backup you are mounting is not located on an SVC volume.
Explanation
Mounting with Snap Of A Snap is only supported with SVC volumes.
System action
Processing stopped.
User response
You may mount backups located as Read Only or Read Write with Snap Of A Snap disabled.
FMF0605E The SVC Hardware Provider is not installed.
Explanation
Mounting with Snap Of A Snap is only supported by the SVC Hardware Provider.
System action
Processing stopped.
User response
Install the SVC Hardware Provider. Or you may mount backups as Read Only or Read Write with Snap Of A Snap disabled.
FMF0606E The SVC Hardware Provider is not at minimum level.
Explanation
Mounting with Snap Of A Snap is only supported by the SVC Hardware Provider version 4.12 or higher.
System action
Processing stopped.
User response
Install SVC Hardware Provider version 4.12 or higher. Or you may mount backups as Read Only or Read Write with Snap Of A Snap disabled.
FMF0607E The SVC VSS Hardware Provider has reported an error.
Explanation
The SVC VSS Hardware Provider has reported an error.
System action
Processing stopped.
User response
See the SVC VSS Hardware Provider log for more details.
FMF0608E The backup type is not a COPY backup type.
Explanation
Only COPY or COPYFULL backup types maybe mounted read write when not useing the Snap Of A Snap feature
System action
Processing stopped.
User response
Enable the USESNAPOFASNAPTomount configuration option if you have a supported environemnt.
FMF0609E The backup has been modified and cannot be restored.
Explanation
When you mount COPY or COPYFULL type backups as read/write, the backup data is modified. A backup with modified data cannot be used for restore operations.
System action
Processing stopped.
User response
Use an alternative backup, one that has not been modified, for your restore operations.
FMX0649E The disk provider does not support the snap of a snap feature. See more details in the VSS Requester error log file (baclient\dsmerror.log).
Explanation
You can use the snap of a snap feature only on SVC and Storwize systems.
System action
Processing ends.
User response
Reset the USESNAPOFASNAPTOMOUNT option to No in the Data Protection configuration file and set MOUNTRW=Yes to mount the read/write backup.
FMX0650E The mount point provided is invalid. It must be an existing empty folder, or a drive letter in case you mount a file system backup.
Explanation
The mount point provided is invalid. It must be an existing empty folder, or a drive letter in case you mount a file system backup.
System action
Processing ends.
User response
Provide an existing empty folder, or a drive letter in case you mount a file system backup.
FMX1225E The command_stream command is not supported without an IBM Storage Protect Snapshot license.
Explanation
To issue the command, a license for IBM Storage Protect Snapshot is required. If an IBM Storage Protect Snapshot license does not exist, the command is not supported.
System action
None.
User response
Install an IBM Storage Protect Snapshot license, then issue the command again.
FMX1226E The local backup or clone cannot be deleted from current machine. It must be deleted from the machine where its snapshot was created.
Explanation
Delete operation failed because the snapshot information for the local backup or clone cannot be found in local machine.
System action
The operation stops.
User response
Delete the local backup or clone from the machine where its snapshot was created.
FMX1227E Node 'nodename' does not connect or register properly with IBM Storage Protect Snapshot Server.
Explanation
DSMAgent node cannot be connected or register properly.
System action
The VSS operation stops.
User response
Verify that the DSMAGENT Node specified is correct and that SSL is config correctly. If the error persists, contact your service representative.
FMX3528E IBM Storage Protect Snapshot for Microsoft Exchange Server is only licensed to run data protection operations to a IBM Storage Protect Snapshot server. It is not licensed to back up or to restore using locally managed snapshots.
Explanation
Currently installed license allows to create and restore only TSM VSS backups. In order to create backups and to restore local VSS backups, IBM Storage Protect Snapshot for Exchange verifies that the Exchange Server supports VSS backup (that is, it is at least Exchange Server 2003), and that a valid fully-featured license for IBM Storage Protect Snapshot is installed.
System action
The operation stops.
User response
In order to create and restore local VSS backups it is required to purchase and install a fully-featured valid license for IBM Storage Protect Snapshot.
FMX5050I A new configuration file has been created.
Explanation
The /configfile value specified a file name that does not exist. A new file has been created.
System action
Processing continues.
User response
None.
FMX5051I The configuration file cannot be found, using default settings.
Explanation
The /configfile value specified a file that cannot be found. Default settings will be used.
System action
Processing continues using default settings.
User response
Ensure that the configuration file exists, and enter the command again.
FMX5052E An error occurred trying to set the preference preference.
Explanation
An error occurred while writing to the preferences file.
System action
Processing ends.
User response
View any other messages that were displayed. Fix any of the problems indicated and enter the command again.
FMX5053E The value for the preference preference is not valid. See the TDPEXCC HELP SET output or the User's Guide for valid SET command parameters.
Explanation
The preference being set is not valid.
System action
Processing ends.
User response
Run the "tdpexcc help set" command or see the User's Guide for valid SET command parameters.
FMX5054I The preference has been set successfully.
Explanation
The preference was set successfully.
System action
Processing ends.
User response
None
FMX5055E The Microsoft Exchange API could not be loaded.
Explanation
If running on Microsoft Exchange 5.5, the dll that is attempting to load is edbbcli.dll. If running on a later version of Microsoft Exchange, the dll that is attempting to load is esebcli2.dll.
System action
Processing ends.
User response
Ensure that the Microsoft Exchange Server has been correctly installed.
FMX5056I The logfile log file could not be pruned. Processing will continue.
Explanation
An attempt to prune the log was unsuccessful.
System action
Processing continues.
User response
Ensure that the log file name is valid and that the log file exists. If a valid log file name was specified, view the log for indications of what the problem may be.
FMX5057I The logfile log file has been pruned successfully.
Explanation
The specified log file was pruned successfully.
System action
Processing continues.
User response
None.
FMX5058W The length of the logf ile name is greater than the maximum allowed. Processing will continue using a log file name of logfile in the current directory.
Explanation
The log file name entered was not fully qualified. When the fully qualified log file name was created, it was longer than the maximum allowed length for a log file name.
System action
Processing continues creating and using a log file in the current directory.
User response
Update the log file name using a fully qualified path.
FMX5059W The logfile log file cannot be opened for writing. There will be no logging of events.
Explanation
The specified log file could not be opened for append and logging of events will not occur. The log file may be read-only or the log file name is not valid.
System action
Processing continues without logging.
User response
Determine why the log could not be opened. You may need to ensure that the log file is not read-only, or ensure that a valid drive or partition is specified in the log file name.
FMX5060E A IBM Storage Protect Snapshot API error has occurred. Examine the Windows Event Logs and DSMERROR.LOG for additional details.
Explanation
A IBM Storage Protect Snapshot API api error has occurred.
System action
Processing ends.
User response
Try the operation again. If the error persists, contact your service representative.
FMX5061E A Microsoft Exchange api error has occurred.
Explanation
A Microsoft Exchange api error has occurred.
System action
Processing ends.
User response
Try the operation again. If the error persists, contact your service representative.
FMX5062E The version of Microsoft Exchange that is running is not a supported version for IBM Storage Protect Snapshot for Mail.
Explanation
IBM Storage Protect Snapshot for Mail has detected a version of Microsoft Exchange Server that is not supported.
System action
Processing ends.
User response
Refer to the software requirements section of the product documentation to view a list of the supported versions of Microsoft Exchange Server. If the version of Microsoft Exchange Server running is a supported version, try the operation again. If the error persists, contact your service representative.
FMX5063E An error occurred trying to get the Microsoft Exchange version information. It could be a problem with the registry. Or, a Microsoft Exchange Server is not installed on this machine.
Explanation
An attempt was made to read the registry to determine the level of Microsoft Exchange that is currently running. This attempt failed.
System action
Processing ends.
User response
Determine if the registry has been corrupted. Also, ensure that the Microsoft Exchange Server is installed on this machine.
FMX5067E The specified databases do not exist or have not been dismounted.
Explanation
The mailbox databases that were entered either do not exist on the Microsoft Exchange Server or have not been dismounted.
System action
Processing ends.
User response
Verify that the mailbox databases exist and that the databases have been dismounted before starting the restore.
FMX5068W The database <databasename> does not exist in the storage group <storagegroup>.
Explanation
The database that was entered does not exist in the storage group that was entered.
System action
Processing ends.
User response
Enter the command again specifying a valid database name that exists in a valid storage group.
FMX5069W The database <database> in the storage group <storage group> is not dismounted.
Explanation
While examining the list of databases to restore, it was determined that not all of the databases within the specified storage groups were dismounted.
System action
Processing continues skipping over the listed databases and storage groups.
User response
Ensure that the databases are dismounted and enter the command again.
FMX5070W The Directory Service is not running. The Directory will not be backed up.
Explanation
A request was made to backup the Directory service. However, the Directory service needs to be running in order to do the backup.
System action
Processing ends.
User response
Start the Directory service and enter the backup command again.
FMX5072W Database <component name> is dismounted -- skipping.
Explanation
A request was made to back up a set of databases. However, some databases are not mounted. The databases need to be mounted for the backup to proceed.
System action
Processing continues, but the dismounted databases are skipped.
User response
Ensure that the database you want to back up is mounted.
FMX5073E None of the databases are backed up.
Explanation
The request to back up a set of databases could not be completed because at least one of the following conditions is true: 1) all of the databases are dismounted 2) a backup is in progress on another replica 3) a backup has been made more recently than specified by the /MINimumbackupinterval parameter
System action
Processing stops.
User response
Ensure that the database you want to back up is mounted, or another backup is not in progress, or change the /MINimumbackupinterval parameter.
FMX5074E The databases entered do not exist, or were entered with the wrong capitalization.
Explanation
A request was made to back up a set of databases that do not exist, or the database names might not have been entered using the correct capitalization.
System action
Processing stops.
User response
Check the capitalization and spelling of the databases and enter the backup command again.
FMX5087E The PASSWORDACCESS parameter is set to GENERATE, but either the stored password is incorrect or there is no stored password. If you do not have a stored password, use the -TSMPassword=xxx option to set and store your password.
Explanation
The client options file has the PASSWORDACCESS option set to GENERATE. Currently, there is no password stored. An initial password must be stored.
System action
Processing stops.
User response
Enter the command again using the -TSMPassword option. After doing so,subsequent commands will not require a password.
FMX5140I Database <database> does not exist - skipping.
Explanation
The database that was specified by the user is not found on this Exchange server.
System action
This database is skipped.
User response
Ensure that the database name is spelled correctly and enter the command again.
FMX5142E The requested database was not found.
Explanation
The databases could not be found on this Microsoft Exchange server.
System action
Processing stops.
User response
Ensure that the database names are spelled correctly and enter the command again.
FMX5151W The folder 'foldername' cannot be deleted automatically from the 'mailboxname' mailbox. The folder needs to be deleted manually. If the folder is not deleted, it will continue to consume storage space.
Explanation
The folder that needs to be deleted manually holds the temporary mailbox contents. The temporary mailbox has no size limit so the space usage varies.
System action
The mailbox is restored, but the temporary mailbox is not removed.
User response
You can delete the folder by using either the Outlook mail client or Outlook Web Access.
FMX5209I There were no backups found that match the criteria specified.
Explanation
There are no database backups on the IBM Storage Protect Snapshot server for the specified server name. Some operations, such as mountRW operations, are only supported with local backups.
System action
Processing stops.
User response
None if there are no backups; otherwise, check your spelling and try again.
FMX5228I The LOCALDSMAgentnode preference is not set correctly.
Explanation
IBM Storage Protect Snapshot for Exchange has not been configured to perform VSS operations. The LOCALDSMAgentnode preference is not set correctly.
System action
Processing stops.
User response
Ensure that the LOCALDSMAgentnode preference is set correctly. This preference can be set by running the configuration wizard.
FMX5229E An error occurred while obtaining VSS information from the following Local DSMAgent Node: 'localdsmagentnode'.
Explanation
IBM Storage Protect Snapshot for Exchange attempted to obtain VSS information through the specified LOCALDSMAgentnode, but failed. The specific error message encountered is also displayed.
System action
VSS information is not displayed.
User response
Refer to the error message displayed along with this message.
FMX5237E Unable to communicate with the Microsoft Exchange Server.
Explanation
An attempt was made to communicate the with the Microsoft Exchange Server that was entered. This connection attempt failed.
System action
Processing stops.
User response
Ensure that the name of the Microsoft Exchange Server that was entered is valid. Also, ensure that the Microsoft Exchange Server is running and that the Exchange services are started.
FMX5239E Unable to retrieve the component information.
Explanation
An attempt was made to retrieve the storage group or mailbox database information for the Microsoft Exchange Server. This attempt failed.
System action
Processing ends.
User response
Ensure that the Microsoft Exchange Server is running properly.
FMX5240E Unable to retrieve database information.
Explanation
IBM Storage Protect Snapshot for Exchange tried to retrieve database information from Microsoft Exchange Server, but this attempt failed.
System action
Processing stops.
User response
Ensure that Microsoft Exchange Server is running properly.
FMX5241E The Microsoft Exchange Information Store is currently not running.
Explanation
IBM Storage Protect Snapshot for Exchange tried to retrieve information about the Microsoft Exchange Server Information Store, but this attempt failed.
System action
Processing stops.
User response
To retrieve the Microsoft Exchange Server information, the Microsoft Exchange Information Store must be running. Start or restart this service to get the requested information.
FMX5304E Unable to open a Microsoft Exchange service to determine if it is running.
Explanation
An attempt to open a service failed.
System action
Processing stops.
User response
Check your Microsoft Exchange services and ensure that they are running properly.
FMX5305E Unable to query service information.
Explanation
An attempt to query specific service information failed.
System action
Processing stops.
User response
Check your Microsoft Exchange services and ensure that they are running properly.
FMX5350E An unknown Exchange error has occurred.
Explanation
An Exchange error has occurred. The Windows Event Log may contain more information.
System action
Processing stops.
User response
If the Windows Event Log does not help resolve the problem, verify the Exchange Server installation and retry the operation.
FMX5351E The Exchange server application is not registered for backup.
Explanation
The Exchange server application must be registered for backup with the Windows Server. The Windows NT event log may contain more information.
System action
Processing ends.
User response
If the Windows NT event log does not help resolve the problem, verify the Exchange Server installation and retry the operation. If the error persists, contact your service representative.
FMX5352E The Exchange server application is not registered for offline restore.
Explanation
The Exchange server application must be registered for offline restore with the Windows Server. The Windows NT event log may contain more information.
System action
Processing ends.
User response
If the Windows NT event log does not help resolve the problem, verify the Exchange Server installation and retry the operation. If the error persists, contact your service representative.
FMX5353E The Exchange server application is not registered for online restore.
Explanation
The Exchange server application must be registered for online restore with the Windows Server. The Windows NT event log may contain more information.
System action
Processing ends.
User response
If the Windows NT event log does not help resolve the problem, verify the Exchange Server installation and retry the operation. If the error persists, contact your service representative.
FMX5354E The database was not found.
Explanation
The specified database name was not found.
System action
Processing ends.
User response
Verify the command input and retry the operation. If the error persists, contact your service representative.
FMX5355E The database was not found. Ensure that the database exists and is spelled correctly with proper capitalization.
Explanation
The specified database name was not found.
System action
Processing stops.
User response
Ensure that the database exists and is spelled correctly with proper capitalization, and retry the operation.
FMX5356E The database file name is undefined.
Explanation
Every Microsoft Exchange database must specify a database file name.
System action
Processing stops.
User response
Verify the database properties and retry the operation.
FMX5357W The truncation of the transaction log failed.
Explanation
The truncation of the transaction log failed.
System action
Processing continues.
User response
Refer to other messages that are displayed to determine the problem.
FMX5358E A Microsoft Exchange API protocol error has occurred.
Explanation
An unrecoverable Microsoft Exchange API protocol error has occurred.
System action
Processing ends.
User response
Contact your service representative.
FMX5359E Unable to get the TEMP environment variable. Ensure that the environment variable is set and retry the operation.
Explanation
An attempt was made to get the TEMP environment variable for this system. This attempt failed.
System action
Processing stops.
User response
Ensure that the environment variable is set and retry the operation.
FMX5360E The /RECOVer=APPLYRESToredlogs option is not allowed during a partial restore.
Explanation
A partial restore was requested with the /RECOVer=APPLYRESToredlogs option. The /RECOVer=APPLYRESToredlogs option is not allowed during a partial restore.
System action
Processing ends.
User response
Enter the command to restore the entire component or enter the command without the /RECOVer=APPLYRESToredlogs option.
FMX5361E It is invalid to have an '*' within a database name.
Explanation
An attempt was made to backup a database that contains an '*'. It is invalid to have an '*' in a database name.
System action
Processing continues, but this database will not be backed up.
User response
Rename the database, otherwise this database cannot be backed up.
FMX5362W The filespace <filespace> in an invalid filespace name.
Explanation
The filespace displayed in the message exists, but is an invalid filespace.
System action
Processing continues, but this filespace will not be used.
User response
Ensure that the database name does not contain invalid characters. Refer to the Microsoft Exchange documentation for the list of invalid characters.
FMX5363W Storage Protect Snapshot Recovery Agent is either at an earlier level or not found. The VM backup data query or restore is not issued.
Explanation
Warning: To issue the VM backup data query or restore, update the software. Please upgrade it to support this feature.
System action
The command is ignored and processing continues.
User response
FMX5364W The license for the Recovery Agent, part of the IBM Storage Protect for Virtual Environments, is either not valid or not found.
Explanation
Warning: Without a valid license for the Recovery Agent, you cannot use parts of Data Protection for Microsoft Exchange Server to recover Microsoft Exchange data from a VM backup.
System action
The software continues to run, but you cannot use Data Protection for Microsoft Exchange Server to recover Microsoft Exchange data from a VM backup.
User response
Verify that the correct license file is in the correct directory. If you use the installation wizard, the license file should be saved to the correct directory.
FMX5365W Restoring from the VM backup is disabled. Restore actions are usually disabled because of license issues or code incompatibility issues.
Explanation
Warning: Until the problem is resolved, you can restore from the backups taken with IBM Storage Protect Snapshot for Exchange.
System action
Until the root cause is identified and the problem is resolved, the restore action is unavailable. After you fix the problem, a restart is not required.
User response
To identify the root cause, verify that the .lic file is in the correct path. If the .lic file is not the problem, check the versions of the code. If the recovery agent (client) code is not at the same level as the Data Protection for VMware and IBM Storage Protect Snapshot for Exchange software, the restore action is disabled. You can upgrade the recovery agent and retry the restore.
FMX5500E The MultiByteToWideChar() function failed.
Explanation
An internal error occurred.
System action
Processing stops.
User response
Retry the operation.
FMX5501E The WideCharToMultiByte() function failed.
Explanation
An internal error occurred.
System action
Processing ends.
User response
Retry the operation. If this error persists, contact your service representative.
FMX5502E The restore destination directory path needs to be fully-qualified. Enter the command again and specify a fully-qualified path for the /INTO option.
Explanation
The /INTO option was specified without a fully-qualified path.
System action
Processing stops.
User response
Enter the command again and specify a fully-qualified path for the /INTO option.
FMX5705W An error was encountered with IBM Storage Protect Snapshot API initialization, rc = returncode. Examine the dsierror.log for more information or determine if the Storage Protect Snapshot Client is installed properly.
Explanation
An attempt was made to run setup for the IBM Storage Protect Snapshot API. However, errors were encountered. The API is a component of the backup-archive client, which is also known as the VSS Requestor.
System action
Processing continues.
User response
Examine the dsierror.log file to find out more information about the problem. If this file does not exist, it is possible that the Storage Protect Snapshot API is not installed properly. If this is the case, uninstall the Storage Protect Snapshot Client and re-run the configuration wizard.
FMX5706I The logfile_name log file did not need pruning.
Explanation
The log file specified did not exceed the maximum log size and did not need to be pruned.
System action
The log file is not changed.
User response
The log file will automatically be pruned at a later date. If the log file is too large now, lower the number of days the log entries are retained.
FMX5798E MS Exchange API api name failed with HRESULT: api retcode. Check the Windows Application Event log for more details.
Explanation
A Microsoft Exchange API error occurred during an operation. The specific API function that failed, along with the HRESULT code of the failure and possible message associated with that error, is displayed.
System action
Processing stops.
User response
If the Windows Event Log does not help to resolve the problem, stop and restart the Exchange Information Store and retry the operation.
FMX5800E The backup is corrupt. See log file for additional information.
Explanation
When attempting to process an Exchange backup on the IBM Storage Protect Snapshot Server, not all required objects were present. The operation cannot proceed. The specific backup affected is logged.
System action
Processing stops.
User response
Retry the operation with a different backup.
FMX5805E The restore failed. The file already exists. Delete the existing files or specify a different restore (/INTO) path.
Explanation
The specified file already exists in the restore (/INTO) path. The RESTOREFILES command is designed not to overwrite existing files.
System action
The restore operation fails and processing ends.
User response
If you want to restore the specified file, you must first delete the file that exists in the restore (/INTO) path and retry the operation or specify a different restore (/INTO) path and retry the operation.
FMX5811E Invalid command. IBM Storage Protect Snapshot for Exchange invalid backup type for a VSS backup request. Supported types are full, copy, diff, and incr.
Explanation
An invalid backup type was specified on the VSS backup request. Refer to your IBM Storage Protect Snapshot for Exchange User's Guide for supported backup types.
System action
The backup operation is canceled.
User response
Retry the backup operation specifying a supported VSS backup type. Supported types are full, copy, diff, and incr.
FMX5814E Invalid command. IBM Storage Protect Snapshot for Exchange does not support OFFLOAD with the combination specified for backup destination and version of Windows.
Explanation
The OFFLOAD option was specified with an unsupported backup destination. IBM Storage Protect Snapshot for Exchange only supports offload with a backup destination of TSM or if running on a Windows System 2008 or later, backup destination LOCAL, TSM or BOTH.
System action
The backup operation is canceled.
User response
Retry the VSS offloaded backup operation specifying a backup destination of TSM.
FMX5815E The VSS operation failed with rc = returncode. Check the dsmerror.log file and the Windows Event log for more details. The VSS Provider logs might also contain more information.
Explanation
There was a failure when IBM Storage Protect Snapshot for Exchange performed the VSS operation.
System action
The VSS operation stops.
User response
Check the dsmerror.log file and the Windows Event log for more details. The VSS Provider logs might also contain more information. If problems persist, verify that the client acceptor is installed, configured, and running properly on the machine. If necessary, uninstall the Storage Protect Snapshot Client and re-run the configuartion wizard to reinstall the client acceptor.
FMX5816E IBM Storage Protect Snapshot for Exchange is not able to run VSS operations. You must be running Exchange Server 2010 or later.
Explanation
In order to perform VSS operations, IBM Storage Protect Snapshot for Exchange verifies that the Exchange Server level is at least Exchange Server 2010.
System action
The operation stops.
User response
Verify that the prerequisites identified above are met and retry the operation.
FMX5817E Missing, blank, or invalid Local DSMAGENT Node Name is not allowed.
Explanation
To run VSS operations, IBM Storage Protect Snapshot for Exchange verifies that the Local DSMAGENT Node Name is specified and valid. This error indicates that the Local DSMAGENT Node Name is missing, blank, or invalid.
System action
Processing stops.
User response
Set the Local DSMAGENT Node Name to a valid value and retry the operation.
FMX5818E Invalid command. IBM Storage Protect Snapshot for Exchange only supports restoring VSS backup types of full, copy, diff, and incr.
Explanation
An invalid backup type was specified on the VSS restore request. IBM Storage Protect Snapshot for Exchange supports restoring backups of type full, copy, diff, and incr.
System action
The restore operation is canceled.
User response
Retry the restore operation specifying a supported VSS backup type.
FMX5819E Multiple backup objects were found for the specified components and backup destination. Use the /OBJECT= and /BACKUPDESTINATION= options to identify which specific backup object to restore.
Explanation
The backup object specified for the VSS restore operation was not specific enough to be unique. More information is required to restore the correct backup object.
System action
The restore operation is canceled.
User response
Retry the restore operation specifying the /OBJECT= and /BACKUPDESTINATION= parameters.
FMX5820E There were no Exchange backups found on the IBM Storage Protect Snapshot server matching the specified criteria.
Explanation
A query was issued to the IBM Storage Protect Snapshot server to find the IBM Storage Protect Snapshot for Exchange backups that match the specified search criteria. No backups were found.
System action
None.
User response
Retry the operation using different criteria.
FMX5821E The command is not valid. IBM Storage Protect Snapshot for Exchange supports restoring the VMVSS FULL backup type.
Explanation
When the VMVSS restore request is entered, an invalid backup type is specified. The FULL backup type is supported with IBM Storage Protect Snapshot for Exchange restore backups.
System action
The restore operation is canceled.
User response
Start the restore operation after you specify a supported VMVSS backup type.
FMX5839E Alternate or recovery database you are restoring to does not exist.
Explanation
The alternate or recovery database that was specified does not exist on the Microsoft Exchange Server.
System action
Processing stops.
User response
Verify that the target database exists and the database has been dismounted before retrying the restore.
FMX5843I No backups were found for the database <database> that match the specifications entered. Check that the database name, backup destination, and OBJECT parameters are correct.
Explanation
No backups found for the specified database that match specified backup destination or OBJECT (if any).
System action
This database is skipped.
User response
Ensure that the database name is spelled correctly, backup destination and OBJECT (if any) are specified correctly and enter the command again.
FMX5901E mapi32.dll does not exist. If necessary, reinstall the Microsoft MAPICDO download.
Explanation
The Messaging Application Programming Interface (MAPI) library mapi32.dll is required for mailbox restore operations.
System action
The mailbox restore operation fails.
User response
Verify that the mapi32.dll file is installed on the system. Run the command again.
FMX5902E mapi32.dll has version version.release. Expected expected version.expected release or higher. Download and install the latest Microsoft MAPICDO download and retry the operation.
Explanation
The correct version of Messaging Application Programming Interface (MAPI) library mapi32.dll is required for mailbox restore operations.
System action
The mailbox restore operation has failed.
User response
Verify that the correct version of mapi32.dll is installed on the system. Run the command again.
FMX5906E Loading the MAPI dynamic load library has failed. If necessary, reinstall the Microsoft MAPICDO download.
Explanation
The mapi32.dll is required for mailbox restore operations.
System action
The mailbox restore operation fails.
User response
Verify that the mapi32.dll is installed on the system. Run the command again.
FMX5907E Initializing the MAPI subsystem failed. Verify that the mapi32.dll is installed on the system and that MAPI is enabled for your mailboxes.
Explanation
The MAPI subsystem is necessary for mailbox restore operations.
System action
Processing stops.
User response
Verify that the mapi32.dll is installed on the system and that MAPI is enabled for your mailboxes. Run the command again.
FMX5908E Creating the MAPI profile has failed. Ensure that you have Organization Management privileges, and that you have an active mailbox.
Explanation
MAPI requires a user with an active Exchange mailbox and Organization Management privileges to perform mailbox restore operations.
System action
Processing stops.
User response
Either log on as a user with Organization Management privileges, or add an active mailbox for the current user.
FMX5909E The MAPI subsystem logon has failed. Check that you have an active mailbox and Organization Management privileges for this operation.
Explanation
Mailbox restore operations require a user with Organization Management privileges, and an active Exchange mailbox.
System action
Processing stops.
User response
Either log on as a user with Organization Management privileges, or add an active mailbox for the current user.
FMX5910E Opening a MAPI mailbox has failed.
Explanation
IBM Storage Protect Snapshot for Exchange attempted to open a mailbox using MAPI, but the operation failed. The MAPI mailbox was not opened.
System action
Processing stops.
User response
- Mailbox does not exist Resolution: Create the necessary mailbox.
- Mailbox has never been sent to or logged in to Resolution: Ensure that the mailbox is active by logging in to it or by sending at least one message to the mailbox.
- Mailbox database is not mounted Resolution: Verify that the mailbox is mounted, and mount it if it isn't already mounted.
- Insufficient privilege to access mailbox Resolution: Ensure that the administrative ID that you are using to restore data has the correct privileges, and has an active mailbox on the system. Microsoft Exchange 2003 requires Exchange Administrators and Local Administrators permissions, and Microsoft Exchange 2007 requires Exchange Organization Administrators, Local Administrators. Microsoft Exchange 2010 requires Organization Management and Local Administrators permissions to resolve this issue.
- Exchange server where mailbox database is located is not available or down Resolution: Verify that access to Exchange Server using Exchange Management Console (Exchange 2007) or Exchange System Manager (Exchange 2003).
- Microsoft Information Store service is not running Resolution: Verify that Microsoft Exchange Information Store service is running through computer management Services. Start the service if it is not running.
- Microsoft Exchange System Attendant service is not running Resolution: Verify that Microsoft Exchange System Attendant service is running through computer management Services. Start the service if it is not running.
FMX5911E The MAPI subsystem has experienced a network failure. Verify that you are accessing the correct Exchange server, and that the Exchange server has the Client Access Role installed. Also check that the /CLIENTACCESSSERVER parameter is correct.
Explanation
IBM Storage Protect Snapshot for Exchange tried to connect to Exchange, but experienced a network failure.
System action
Processing stops.
User response
Verify that you are accessing the correct Exchange server, and that the Exchange server has the Client Access Role installed. Also check that the /CLIENTACCESSSERVER parameter is correct.
FMX5912E The MAPI subsystem has experienced a failure.
Explanation
The MAPI subsystem has experienced an unknown error.
System action
Processing stops.
User response
The problem is most likely a problem with the configuration of the recovery user's mailbox or the MAPI configuration on your system. Verify that both meet the requirements specified in your user documentation.
FMX5915W Unable to obtain the Microsoft Exchange Server version running on your system. Microsoft Exchange 2013 is being assumed. Unexpected results may occur.
Explanation
An attempt was made to determine the level of Microsoft Exchange Server running on the current system. This attempt failed.
System action
Processing continues. However, unexpected results may occur.
User response
If the operation fails or produces unexpected results, verify that Microsoft Exchange Server is correctly installed on the system, and retry the operation.
FMX5917I The mailbox history has been successfully updated on the Storage Protect Snapshot Server.
Explanation
The mailbox location history stored on the Storage Protect Snapshot Server was compared to the current mailbox location information in the Active Directory and updated accordingly. This operation is performed to help facilitate individual mailbox restore operations.
System action
None
User response
None
FMX5918W The mailbox history did not update successfully on the Storage Protect Snapshot Server.
Explanation
An attempt was made to update the mailbox location history stored on the Storage Protect Snapshot Server. This operation is performed to help facilitate individual mailbox restore operations. Problems were encountered during the update attempt.
System action
The mailbox history is not updated, but processing continues.
User response
- the Active Directory configuration
- the IBM Storage Protect Snapshot for Exchange node username and password
- the proxynode configuration on the Storage Protect Snapshot Server
FMX5921E IBM Storage Protect Snapshot for Exchange requires a user with Organization Management privileges. For mailbox restores, the user must also have an active mailbox.
Explanation
Mailbox restore operations requires a user with Organization Management privileges, and an active Exchange mailbox.
System action
Processing stops. No mailboxes are restored.
User response
Either log on as a user with a mailbox that has Organization Management privileges, or add an active mailbox for the current user.
FMX5922E The mailbox 'mailboxname' was not found.
Explanation
The mailbox specified for the mailbox restore operation or the destination mailbox was not found in the Active Directory or in the mailbox history information stored on the Storage Protect Snapshot Server.
System action
The specified mailbox is not restored.
User response
Verify that the specified mailbox name is correct. Make sure that you are using the mailbox alias when specifying the mailbox name. After correcting the mailbox name, retry the mailbox restore operation. If this mailbox restore is for a deleted or moved mailbox, you might retry the mailbox restore operation using the 'MAILBOXOriglocation' option. Also, make sure that the database is restored into the recovery database properly.
FMX5923E An unknown mailbox name was specified or the mailbox backup was not found in the recovery database. Verify that the mailbox name is correct. If the specified mailbox name is correct, verify that it has been successfully backed up.
Explanation
The mailboxes specified for the mailbox restore operation were not found in the Active Directory or in the mailbox history information stored on the Storage Protect Snapshot Server. If the specified mailboxes exist in Active Directory, then the database backup was not found.
System action
The specified mailboxes are not restored.
User response
Verify that the specified mailbox names are correct. Make sure that you are using the mailbox alias when specifying the mailbox names. After correcting the mailbox names, retry the mailbox restore operation. If this mailbox restore is for a deleted or moved mailbox, you might retry the mailbox restore operation using the 'MAILBOXOriglocation' option. Also, make sure that the database is restored into the recovery database properly. If specified mailbox name is correct, verify that it has been successfully backed up.
FMX5924E There were no usable backups found.
Explanation
The mailbox restore operation failed because no usable backups were found.
System action
No mailboxes are restored.
User response
Verify that you have specified the correct TCPServeraddress and node name, and retry the operation.
FMX5929E The Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPICDO) download is not installed. Download and install the latest Microsoft MAPICDO from the Microsoft website before running mailbox restore operations.
Explanation
Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPICDO) download is required for mailbox restore operations.
System action
The specified mailboxes are not restored.
User response
Verify that the Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPICDO) download is installed.
FMX5930E The requested MAPI message service was not found.
Explanation
The MAPI message service was not found. This is most likely due to the service not being defined in your local MAPISVC.INF file.
System action
The mailbox restore operation has failed.
User response
Verify that the requested MAPI message service is defined in your local MAPISVC.INF file. If this error resulted from trying to restore to a Personal Folders (.pst) file, look for the section "MSPST MS" in this file. If it is not defined, add the message service to your MAPISVC.INF file and run the command again.
FMX5932E The recovery database cannot be created because the TEMP environment variable is set to an invalid directory.
Explanation
The TEMP environment variable is set to an invalid directory.
System action
Processing stops.
User response
Verify that the TEMP environment variable points to valid and accessible directory and try again.
FMX5935W The mailbox restore operation completed sucessfully; however not all of the mailbox items were restored. Run the mailbox restore operation again on the mailboxes that reported partial completion, or use mailbox filters to restore a smaller subset of messages.
Explanation
The mailbox restore operation has only partially completed. The messages that were restored were restored correctly, but some items were not restored. This failure might be because there were too many items to restore in one operation.
System action
Processing stops.
User response
Run the mailbox restore operation again on the mailboxes that reported partial completion, or use mailbox filters to restore a smaller subset of messages.
FMX5948E An attempt to query detailed managed capacacity failed.
Explanation
System action
User response
FMX5972T TDPEXCC RESTOREMailbox mailbox-name[,mailbox-name2,mailbox-name3,...] where mailbox-name can be: an alias or display name [/CLIENTACcessserver=client-access-server-name] (default: local Client Access Server) [/CONFIGfile=tdpexc.cfg|filename] (default: tdpexc.cfg) [/DAGNODe=nodename] [/EXCLUDEDUMPster] (default: No) [/FCMOPTFile=dsm.opt|filename] (default: dsm.opt) [/FROMArchive] [/KEEPRdb=Yes|No] (default: No) [/LOGFile=tdpexc.log|logfilename] (default: tdpexc.log) [/LOGPrune=60|n|No] (default: 60)
FMX5975E A valid IBM Storage Protect Snapshot license file could not be located. Data protection operations to a IBM Storage Protect Snapshot virtual server are not allowed.
Explanation
To perform data protection operations to a IBM Storage Protect Snapshot virtual server, a valid license must be installed in the IBM Storage Protect Snapshot installation directory. This license file is named fcmclient.lic.
System action
Processing stops.
User response
Verify that the fcmclient.lic file is installed and retry the operation.
FMX5976E A valid IBM Storage Protect Snapshot for Exchange license file could not be located. IBM Storage Protect Snapshot for Exchange is not licensed to run data protection operations to the IBM Storage Protect server. With the current licenses only data protection operations to a IBM Storage Protect Snapshot stand-alone server can be run. Use the configuration wizard to install or locate the proper license.
Explanation
To perform data protection operations to the IBM Storage Protect server, a valid license for IBM Storage Protect Snapshot for Exchange (called excclient.lic) must be installed. The license should be installed in the IBM Storage Protect Snapshot for Exchange installation directory.
System action
Processing stops.
User response
Use the configuration wizard to install or locate the proper license.
FMX5977E The /BACKUPDESTINATION parameter cannot be 'TSM' when performing data protection operations using a IBM Storage Protect Snapshot stand-alone server.
Explanation
Data protection commands default to /BACKUPDESTINATION=LOCAL when performed against a IBM Storage Protect Snapshot stand-alone server. IBM Storage Protect Snapshot supports no other values for these parameters. It is not necessary to specify this parameter.
System action
Processing stops.
User response
Retry the command removing the /BACKUPDESTINATION parameter.
FMX5979I Non-Unicode .pst files are not supported with this version of Microsoft Exchange. Instead, the mailbox is restored to a Unicode .pst file.
Explanation
Non-Unicode .pst files are not supported with version 2016 of Microsoft Exchange. The mailbox is automatically restored to a .pst Unicode file instead.
System action
Processing continues.
User response
No action is required.
FMX5980E The mailbox filter options specified for the mailbox restore are not supported with this version of Microsoft Exchange.
Explanation
When restoring mailbox content, only the Folder Name mailbox filter option is supported with version 2016 of Microsoft Exchange.
System action
Processing stops.
User response
Specify a folder name as the mailbox filter and run the mailbox restore operation again.
FMX5981I The mailbox was restored successfully. Removal of the temporary folder is in progress.
Explanation
After the mailbox is restored successfully, the temporary mailbox folder is automatically removed.
System action
Processing continues.
User response
No action is required.
FMX5982W The mailbox was restored successfully. However, automatic removal of the temporary folder failed. You must remove the temporary folder located at 'location' manually.
Explanation
Automatic removal of the temporary mailbox folder failed.
System action
Processing continues.
User response
Go to your temporary mailbox and remove the temporary folder manually.
FMX5983E The MAPI subsystem has experienced a failure. There are not enough system resources to complete the selected operation.
Explanation
There are not enough system resources to complete the selected operation. The Windows Application Event log may contain more information.
System action
Processing stops.
User response
Ensure there are sufficient system resources and run the command again.
FMX5986I Database <component> has circular logging enabled. Cannot perform incremental or differential backup - skipping.
Explanation
The database that was specified by the user has circular logging enabled. Incremental or differential backup is not possible.
System action
This database is skipped.
User response
Ensure that the database specified does not have circluar logging enabled and run the command again if you want to perform incremental or differential backups.
FMX5987E The TSMRDB recovery failed to return database to a consistent state because of the following error:<Error message>
Explanation
The recovery database is not in a clean shutdown state because of a file access error.
System action
The restore operation is stopped. Resolve the file access error before retrying the restore operation.
User response
When resolving this problem, do not delete or change any files or directories created by IBM Storage Protect software. Attempt to access the files and directories referred to in this message. Check the setting for the TSMMOUNT environment variable. If you update the value to correct a problem, restart the system to ensure that all IBM Storage Protect services are accessing the updated setting.
FMX5988W The recovery agent CLI cannot dismount the VMVSS mount point:<Mount point>
Explanation
To debug the problem that caused the dismount failure, see the DSMERROR.LOG file. The product documentation also provides details that can help resolve the problem.
System action
The restore operation continues, but the VMVSS mount point remains on the system. Until the mount point is deleted, the subsequent recovery attempts will fail.
User response
Use one of the following recovery agent CLI commands to manually dismount the VMVSS mount point. Before you enter one of these commands, close any open files or directories on the mounted VMVSS mount point. If the recovery database TSMRDB exists, dismount and remove the database manually. (You can use the Exchange management shell commands to complete this task.) Sample recovery agent CLI commands to manually dismount the VMVSS mount point: RecoveryAgentShell.exe -c mount del -target everything RecoveryAgentShell.exe -c mount del -target 'your_mount_point'
FMX5994E IBM Storage Protect Snapshot for Exchange is only licensed to run data protection operations to the IBM Storage Protect server. It is not licensed to back up using locally managed snapshots.
Explanation
To back up using locally managed snapshots, a valid IBM Storage Protect Snapshot license is required.
System action
Processing stops.
User response
Change the backup destination to backup to the IBM Storage Protect server or obtain the products or licenses necessary to enable this feature
FMX6012W The database; database has not been found on the Exchange Server. The database files will be restored. After the restore completes, you can recreate the database on the Exchange Server from the restored files.
Explanation
The database has not been found on the Exchange Server. The restore will continue to allow VSS writer to restore the database files.
System action
The restore operation continues, but only the files are restored.
User response
After the restore completes, you can recreate the database on the Exchange Server from the restored files.
FMX6027E mapi32.dll has build version build version. Expected expected build version or higher.
Explanation
The correct build version of Messaging Application Programming Interface library mapi32.dll is required for mailbox restore operations.
System action
The mailbox restore operation has failed.
User response
Verify that the correct build version of mapi32.dll is installed on the system. Run the command again.
FMX6028W <database name> is a DAG passive database not in Healthy state -- skipping.
Explanation
A request was made to back up a Database Availability Group (DAG) passive database. The DAG passive database is not in a Healthy state. In order to back up a DAG passive database, it must be in a Healthy state.
System action
Processing continues, but the specified database is skipped.
User response
Ensure that the DAG passive database is in a Healthy state and retry the backup operation.
FMX6029W At least one item that has passive database copies was specified for restore. When restoring this type of database, care must be taken in handling the database copies. Consult the IBM Storage Protect Snapshot for Exchange documentation for details.
Explanation
When restoring a Database Availabilty Group (DAG) database, additional steps must be taken in order to suspend the database copy and update the database copy prior to bringing it online.
System action
None.
User response
Consult the IBM Storage Protect Snapshot for Exchange or Microsoft documentation for details.
FMX6030W At least one item that has passive database copies was specified for restore. When restoring this type of database, care must be taken in handling the database copies. If you have not prepared the passive database copies for restore or are unsure of the necessary steps, please consult the IBM Storage Protect Snapshot for Exchange documentation for details. Do you want to continue with the restore operation?
Explanation
When restoring a Database Availabilty Group (DAG) database, additional steps must be taken in order to suspend the database copy and update the database copy prior to bringing it online.
System action
None.
User response
Consult the IBM Storage Protect Snapshot for Exchange or Microsoft documentation for details.
FMX6031I Excluding <databaseType> database <databaseName> from backup list because of option <optionName>-- skipping.
Explanation
A backup command has been issued where the option /EXCLUDENONDAGDbs, /EXCLUDEDAGACTive, /EXCLUDEDAGPASsive, /MINimumbackupinterval or /PREFERDAGPASsive has been specifed. The database has met the exclude option criteria and is skipped from backup.
System action
Processing continues, but the specified database is skipped.
User response
None.
FMX6032E Cannot create the recovery database because there is an existing recovery database recovery database name on the Exchange Server.
Explanation
IBM Storage Protect Snapshot for Exchange cannot create the recovery database because there already is an existing recovery database on the Exchange Server.
System action
Processing stops.
User response
Remove the existing recovery database from the Exchange Server. Run the command again.
FMX6033E The option /MOUNTDAtabases=yes was specified without /RECOver option.
Explanation
A restore command has been issued where the option /MOUNTDAtabases=yes but the option /RECOver was not specified. This is an invalid combination.
System action
Processing Stops
User response
Issue a restore command without /MOUNTDAtabases=yes if you do not intent to apply logs.
FMX6038I Excluding storage group <databaseName> from backup list -- skipping.
Explanation
A backup command has been issued where the option /EXCLUDESG has been specifed. The storage group has met the exclude option criteria and will be skipped from backup.
System action
Processing continues, but the specified storage group is skipped.
User response
None.
FMX6039E An error has occurred while mounting or dismounting a database.
Explanation
An error was detected while mounting or dismounting a database.
System action
Errors were detected while mounting or dismounting a database.
User response
Please check the Windows Event Log for any Exchange errors. If this was a mount problem during a restore, please verify the correct /RECOVer option value was used, and the correct sequence of the Exchange transaction logs. Please resolve any problems, and retry the operation. If the errors persist, contact your service representative.
FMX6040W Component <component> requires a full backup. IBM Storage Protect Snapshot for Exchange can not perform an incremental or differential backup - skipping.
Explanation
The component that was specified by the user requires a full backup. An incremental or differential backup is not allowed until a full backup is performed. This situation can occur if a new storage group or database has been added and a full backup has not yet been performed.
System action
This component is skipped.
User response
Perform a full backup on the specified component as soon as possible.
FMX6041I Skip LOCAL backups that are stored on remote servers.
Explanation
LOCAL type backups cannot be used for restore if they are stored on remote servers.
System action
Processing stops.
User response
Use the /OBJECT= and /BACKUPDESTINATION= options to identify another backup to restore.
FMX6046E The command_stream command is not supported without an IBM Storage Protect Snapshot license.
Explanation
To issue the command, a license for IBM Storage Protect Snapshot is required. If an IBM Storage Protect Snapshot license does not exist, the command is not supported.
System action
None.
User response
Install an IBM Storage Protect Snapshot license, then issue the command again.
FMX6055W Excluded item <databaseName> is not valid. It will be ignored.
Explanation
A backup command was issued with either the /EXCLUDESG or /EXCLUDEDB option. An item specified in the exclude statement is not a valid item. It will be ignored.
System action
A warning is displayed and processing continues.
User response
Correct the invalid item specified on the exclude option for future operations.
FMX6065E The mount backup command failed. Verify that a valid mount point and backup is specified. For more information, see the dsmerror.log file.
Explanation
The mount backup command failed. The backup specified might be mounted. In addition, the drive to map to might be in use. The directory to contain the mount point directories for all snapshots needs to be an empty NTFS directory that does not contain hidden system files or directories.
System action
Processing stops.
User response
Check to make sure that the backup specified is not mounted and that the drive to map to is available. Repeat the command using an empty NTFS directory as the snapshots mount points directory.
FMX6066E The UNMOUNT BACKup command failed. The specified backup might not be mounted. For more information, see the dsmerror.log file.
Explanation
The UNMOUNT BACKup command failed. The specified backup might not be mounted, or there may be a different error.
System action
Processing stops.
User response
Check to make sure that the backup specified is mounted. If so, see the dsmerror.log file and take the appropriate action.
FMX6067E In the component list that is specified, the following object is not valid: 'object'. Verify the volume and mount point names are correctly identified and spelled correctly.
Explanation
The command that is entered includes a component list. The list of components contains one or more invalid objects. For example, when entering a BACKUP or RESTORE command, if the component list includes a volume or mount point that is not valid or is not eligible for back up, this message is displayed. In addition, the GUID volume name cannot be specified. For RESTORE, MOUNT BACKUP, or DELETE BACKUP commands, this message is displayed if the component list contains a backup specification that is not found in the backup inventory.
System action
Processing stops.
User response
Verify the correct syntax is used when entering the command. If the message is displayed again, verify the volume and mount point names are correctly identified. A misspelling can trigger this message.
FMX6068I <databaseName> is being backed up by a different server -- skipping.
Explanation
A Database Availability Group (DAG) database is skipped from backup if another copy of the same database is being backed up by a different server.
System action
Processing continues, but the specified database is skipped.
User response
Check whether the database is being backed up by a different server. Also check that there is not another instance of tdpexcc.exe or other backup running.
FMX6076I <databaseName> cannot be backed up because its 'BackupInProgress' flag is set to 'True'. Check whether the database is being backed up by a different server -- skipping.
Explanation
A Database Availability Group (DAG) database is skipped from backup if its 'BackupInProgress' flag is set to "True" by Exchange server.
System action
Processing continues, but the specified database is skipped.
User response
Check whether the database is being backed up by a different server. Also check that there is not another instance of tdpexcc.exe or other backup running.
FMX6080E Conflict option:
Explanation
This message displays the command that was entered, up to and including the conflict option that was detected.
System action
Processing ends.
User response
Re-enter the command specifying valid command options.
FMX6081E Missing, blank, or invalid REMOTEDSMAgentnode is not allowed. Set the REMOTEDSMAgentnode option to a valid value and retry the operation.
Explanation
In order to run VSS operations, IBM Storage Protect Snapshot for Exchange verifies that the Remote DSMAGENT Node Name is specified and valid. This error indicates that the Remote DSMAGENT Node Name is missing or blank. Also, the Remote DSMAGENT Node Name cannot be the same as the Local DSM Agent Node Name.
System action
Processing stops.
User response
Set the REMOTEDSMAgentnode to a valid value and retry the operation.
FMX6082I The following options are deprecated and will be ignored: deprecatedOption
Explanation
The option you entered is deprecated. IBM Storage Protect Snapshot for Exchange ignores the option and processing continues.
System action
IBM Storage Protect Snapshot for Exchange ignores the option and processing continues.
User response
If appropriate, update your scripts to remove references to any deprecated options.
FMX6083W Database <component name> is a recovery database -- skipping.
Explanation
A request was made to back up a set of databases. However, some databases are recovery databases. Recovery databases cannot be backed up.
System action
Processing continues, but the recovery databases are skipped.
User response
Do not specify recovery databases to be backed up.
FMX6086W The following values for the mailboxfilter option are not supported and the options are ignored: unsupportedfilter
Explanation
The mailboxfilter option entered is not supported. IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
System action
IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
User response
Provide supported value for mailboxfilter option
FMX6087E The mailbox 'mailboxname' is ambiguous, multiple mailboxes were found.
Explanation
Multiple mailboxes are found for the specified display name or alias.
System action
Processing ends.
User response
Specify mailbox GUID for restore and try the operation again.
FMX6088W IBM Storage Protect Snapshot attempted to delete the temporary folder 'foldername' from temporary mailbox, but the operation was only partially successful. The remaining folder contents must be deleted manually.
Explanation
IBM Storage Protect Snapshot uses a temporary mail folder to perform some mailbox restore operations. After the operation completed, IBM Storage Protect Snapshot attempted to delete the temporary folder, but the operation only partially completed. This partial failure may be due to the size of the mailbox. The MAPI operation deleteFolder returned MAPI_W_PARTIAL_COMPLETION.
System action
The temporary folder is partially removed, and processing continues.
User response
Manually delete the temporary folder.
FMX6091W The mailbox 'mailboxname' was not found in the existing recovery database
Explanation
The parameter USEExistingrdb is set to YES, but the mailboxes that were specified for the mailbox restore operation are not found in the existing recovery database.
System action
The specified mailbox is not restored.
User response
Verify that the specified mailbox name is in existing recovery database.
FMX6092W An mailbox name which was not found in the existing recovery database. Verify that the mailbox name is correct. If the specified mailbox name is correct, verify that it has been in existing recovery database.
Explanation
The mailboxes specified for the mailbox restore operation were not found in existing recovery database.
System action
The specified mailboxes are not restored.
User response
Verify that the specified mailbox name is in existing recovery database.
FMX6093T Recovery database recovery database name exists on the Exchange Server...
Explanation
The /USEEXISTINGRDB value is YES. Restore the mailbox using the existing recovery database .
System action
Processing continues.
User response
no action needed.
FMX6094E The option KEEPRdb is set to Yes, but the mailboxes are not in the same database.
Explanation
The option KEEPRdb is set to Yes, but the mailboxes are not in the same database.
System action
Processing ends.
User response
View any other messages that were displayed. Fix any of the problems indicated and enter the command again.
FMX6095T There is no existing recovery database found...
Explanation
The /USEEXISTINGRDB value is YES. but no existing recovery database found.
System action
Processing continues.
User response
no action needed.
FMX6096T Existing recovery database recovery database name is being removed...
Explanation
The /USEEXISTINGRDB value is NO. Remove the existing recovery database .
System action
Processing continues.
User response
no action needed.
FMX6098E The restore destination is not valid for the public folder mailbox mailboxname. The mailbox is bypassed during restore processing.
Explanation
The public folder mailbox must be restored to a public folder mailbox that is online on the Exchange Server. The public folder must be restored to an existing online public folder. And the online public folder must have the same folder path as the public folder to be restored. If you specify the MAILBOXRESTOREDESTination option when you restore a public folder mailbox, you must specify an online public folder mailbox as the target mailbox name, and do not specify a target folder name.
System action
Restore processing continues, but the mailbox is bypassed.
User response
Set the MAILBOXRESTOREDESTination to a valid value and retry the operation.
FMX6099W The value for the mailboxfilter option is not supported for the public folder mailbox and the option is ignored: unsupportedfilter
Explanation
The mailboxfilter option that you entered is not supported for the public folder mailbox. IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
System action
IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
User response
Provide a supported value for the mailboxfilter option
FMX6100E The archive mailbox 'mailboxname' was not found.
Explanation
The archive mailbox specified for the mailbox restore operation was not found in the Active Directory or in the mailbox history information stored on the Storage Protect Snapshot Server.
System action
The specified archive mailbox is not restored.
User response
Verify that the specified mailbox name is correct. Make sure that you are using the mailbox alias when specifying the mailbox name. After correcting the mailbox name, retry the mailbox restore operation. Also, make sure that the database is restored into the recovery database properly.
FMX6101W The value for the mailboxfilter option is not supported for the archive mailbox and the option is ignored: unsupportedfilter
Explanation
The mailboxfilter option that you entered is not supported for the archive mailbox. IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
System action
IBM Storage Protect Snapshot for Exchange ignores the filter and processing continues.
User response
Provide a supported value for the mailboxfilter option
FMX6102E Archive mailbox GUID 'mailboxname' is not valid as input if /FROMArchive is specified, or as mailbox restore destination.
Explanation
Archive mailbox GUID is not valid as input if /FROMArchive is specified, or as mailbox restore destination.
System action
The specified mailbox is not restored.
User response
Specify the primary mailbox GUID as input.
FMX6103W A mailbox was not found in the recovery database. Verify that mailbox is valid and logon at least once.
Explanation
The mailboxes specified for the mailbox restore operation were not found in recovery database.
System action
The specified mailboxes are not restored.
User response
Verify that the specified mailbox name is valid and logon at least once.
FMX6104E The option USEExistingrdb is set to Yes, but the existing recovery database is offline and cannot be mounted.
Explanation
The option USEExistingrdb is set to Yes, but the existing recovery database is offline and cannot be mounted.
System action
Processing ends.
User response
Check the integrity of the Recovery Database and try mounting it manually.
ANS6105E The backup does not support restore the mailbox with /mountrw.
Explanation
The backup does not support restore the mailbox with /mountrw.
System action
The operation fails. Please restore the mailbox without the mountrw option.
User response
Please use normal restore method.
ANS6106I The mount point is still existing on local machine, use this command to remove it manually TDPEXCC UNMOUNT BACKup Remove-Mount-Command
ANS6107E The database "db-name" cannot be restored because the selected snapshot backup can only be used for mailbox restore operations.
Explanation
The selected snapshot backup is a Mailbox Restore Only type backup. It does not support database restore operations. A snapshot backup becomes a Mailbox Restore Only type backup after the backup is mounted using the /MOUNTRW=YES and /USESNAPOFASNAPTOMOUNT=NO options. During such mount operation, the snapshot backup is mounted with read-write access and the backup data is modified. A backup with modified data does not support database restore operations.
System action
Processing continues, but the database restore operation specified as a Mailbox Restore Only type backup is skipped.
User response
To restore the database, use an alternative backup that supports database restore operations.
ANS6108E The mailbox restore operation failed. The local COPY backup is already mounted.
Explanation
The restore operation cannot overwrite an already-mounted backup.
System action
The restore operation fails and processing ends.
User response
To restore the mailbox with the /MOUNTRW option, unmount the already-mounted COPY backup, then run the mailbox restore command with the /MOUNTRW option again.
ANS6109E The directory path specified for mounting the local COPY backup is not valid. Enter a valid directory path.
Explanation
The directory path specified as the mount point for the local COPY backup is not valid.
System action
The restore operation fails and processing ends.
User response
To restore the mailbox with the /MOUNTRW option, enter a valid directory path as the mount point for the local COPY backup, then run the mailbox restore command with the /MOUNTRW option again.
FMX6110W IBM Storage Protect Snapshot for Exchange cannot unmount the backup on mount point:<Mount point>
Explanation
To debug the problem that caused the unmount failure, see the DSMERROR.LOG file.
System action
The restore operation continues, but the mount point remains on the system. Until the mount point is deleted, the subsequent restore attempts might fail.
User response
Check if the backup is mounted on the mount point. If so, unmount the mount point manually by running the UNMOUNT BACKup command.
FMX6111I The /MOUNTRW option is ignored because the USEExistingRDB option is set to True and an existing Recovery Database (RDB) is found. Therefore, the existing RDB will be used for the mailbox restore.
FMX6112W IBM Storage Protect Snapshot for Exchange cannot delete the directory path: <path> because the path is locked by another process. You must delete the path manually.
Explanation
The specified directory path is locked by another process, such as Microsoft Exchange Search Host Controller and cannot be deleted. To use a directory as a mount point, the directory must be empty and not locked by another process or the restore mailbox operation will fail.
System action
The current restore operation continues and the directory path remains on the system. However, until the path is deleted, subsequent mailbox restore operations will fail if you try to use the same mount point directory again.
User response
Delete the directory path manually before running any further mailbox restore operations.
FMX6113W You have selected a read-write Mount operation. This operation will modify the contents of your original backup. The backup will be marked as Mailbox Restore Only and database restore operations will no longer be supported.
Explanation
A snapshot backup becomes a Mailbox Restore Only type backup after the backup is mounted using options /MOUNTRW=YES and /USESNAPOFASNAPTOMOUNT=NO. During such a mount operation, the snapshot backup is mounted with read-write access and the original backup data is modified. A backup with modified data does not support database restore operations
System action
The backup will be marked as a Mailbox Restore Only backup.
User response
Do not use the Mailbox Restore Only backup to perform database restore operations.
FMX6114W The preference or preferences preference list that can be specified in the preference file preference file name are not valid for the current operation. Default values will be used instead.
Explanation
Some of the preference values specified in the configuration file are not valid for the current operation. Unless you specify valid corresponding options using the command line, default values will be used instead. Consult the Configuring or Reference information chapters of the Data Protection for Microsoft Exchange Server Installation and User's Guide for valid preference values.
System action
Processing continues.
User response
Check the configuration file and correct the preference values per those outlined in the Configuring or Reference information chapters of the Data Protection for Microsoft Exchange Server Installation and User's Guide.