Configuring your system for mailbox restore operations

To use IBM Storage Protect Snapshot for Exchange Server to restore mailboxes and mailbox items, you must complete the configuration wizard.

About this task
The IBM Storage Protect Snapshot for Exchange Server configuration wizard verifies that user permissions and software versions are correct.
  • Ensure that you have the role-based access control (RBAC) permissions to complete individual mailbox restore operations.
  • Exchange Server 2013: Install the correct version of Microsoft Exchange Server MAPI Client and Collaboration Data Objects on the Exchange server from which you are running the mailbox restore operations.
    Tip: Do not install Microsoft Outlook 2010 or 2013 on the same server that IBM Storage Protect Snapshot for Exchange Server uses for mailbox restore operations. Conflicts might occur in the MAPI configurations.
  • Exchange Server 2016 or later: The mailbox restore operation in Mailbox Restore Browser view uses Microsoft 32-bit Outlook 2016 or later versions as the MAPI client. Microsoft does not support installations of Outlook on the same machine as Exchange server. It is recommended that Outlook is installed on a separate machine. IBM Storage Protect Snapshot must be installed on both the Outlook machine and the Exchange Server machine. With IBM Storage Protect Snapshot installed on the Outlook machine, you can open the Mailbox Restore Browser view of the remote Exchange server using Remote Management. The mailbox restore operation in Mailbox Restore view does not require Outlook or other MAPI client. These operations can be performed in IBM Storage Protect Snapshot on the Exchange server directly.
    Tip: Ensure that the logon user's mailbox is in a database on Exchange Server 2016 or later version.
Procedure
  1. If you are using an incorrect Microsoft MAPI Client version, click the Warnings link and install the correct version.
  2. If you do not have all the management roles for individual mailbox restore operations, click the Warnings link and follow the wizard prompts to add the missing Exchange roles.
    If you are a member of the Exchange Organization Management group, you can automatically add the missing roles. If you are not a member of the Exchange Organization Management group, you must manually add the missing roles.
  3. For Exchange Server 2013, configure the Client Access Server (CAS) role to run Mailbox Restore operations. For more information about specifying the CAS with the set command, see the Set syntax command.