Configuring Watson Assistant settings

Complete the following steps to configure IBM® Watson™ Assistant settings in IBM Cúram Social Program Management.

About this task

For more information about Watson Assistant web chat configuration, see Configuration.

For more information about the issuer for Watson Assistant, see Securing the web chat.

Procedure

  1. Log in to Social Program Management as a system administrator.
  2. Select System Configurations > Shortcuts > Application Data.
  3. Select the Watson Assistant Configuration category and click Search.
  4. To update any of the following properties, select ... > Edit Value to update the value and click Save.
    Property Value
    curam.watson.assistant.accepted.
    application.codes

    The application codes for the user workspaces where you want the web chat to be displayed. You can specify multiple workspaces with a comma-separated list. For example, you can specify DefaultApp,CustomApp to show the web chat to users of the DefaultApp and CustomApp applications. Application codes are not case-sensitive.
    curam.watson.assistant.enabled

    Set to true to enable the Watson Assistant web chat widget to be displayed in the specified workspaces.
    curam.watson.assistant.integration.id

    The integration ID of your web chat integration, which is a UUID, such as 250058a9-11f5-4deb-a91e-7ac24878c6a3.
    curam.watson.assistant.issuer

    The issuer of the JSON Web Tokens (JWT).
    curam.watson.assistant.region

    The data center where your web integration was created. For example, us-south.
    curam.watson.assistant.service.instance.id

    The service instance ID of the assistant that hosts your web chat integration, which is a UUID such as fba14cb7-95da-45e3-bf4a-e61d80e46598. You can find it in the Assistant URL.
  5. Click Publish to publish your changes.