Components of verification

Verification consists of three components: an administration component, a case component, and a participant component.

Administration component

Use the administration component to customize aspects of verification. For example, the following list outlines three ways that the verification component can be customized:
  • Customize restricted access to verifiable data.
  • Customize specialized processing that is triggered by changes to verified evidence.
  • Determine whether a verification is mandatory.
The verification settings can either be applied to one product or can be reused for multiple products. Verification settings can also be applied to an application case and participant evidence. For more information about using the verification administration component to configure evidence verification requirements, see the Verification administration related link.

Case and participant component

Record verifications for evidence
Use the case and participant components of the verification process so that caseworkers can record verifications for evidence. To implement the process, the verification engine interprets the rules that were defined during verification administration. The rules include how to identify whether there are any verification requirements for a selected piece of evidence. During the maintenance of the evidence, the verification engine ensures that any rules that relate to the verification are implemented. For example, if two verification items are needed to satisfy a verification requirement then the relevant evidence cannot be activated unless two items are provided.
Fulfill verification requirements
Evidence and case list pages are provided to assist caseworkers to fulfill verification requirements. Caseworkers can also view verifications that are related to participant evidence from the participant manager. Caseworkers can use the pages to view either the full list of verifications or the outstanding, that is, unsatisfied, verifications. Caseworkers can also run other functions, for example caseworkers can add attachments, such as graphics files, to verification items. For more information about using the case management component of verification, see the Verification for caseworkers related link.