Troubleshooting and support

Use this troubleshooting reference information to help you solve specific problems you may encounter during or after the installation of IBM® Cúram components.

Problems are characterized by their symptoms, which can be traced to one or more causes by using specific troubleshooting tools and techniques.

When you cannot resolve a problem, the final resource is your technical support representative. To analyze a problem, your technical support representative requires information about the situation and the symptoms that you are experiencing. To help isolate the problem, collect the necessary data before you contact your representative.