ANS messages
ANS27024E Failure creating IBM® Storage Protect file space 'file space name': error text
Explanation
The IBM Storage Protect file space could be not created.
System action
The desired operation can not be executed.
User response
Check if the archive already exists, and check server permissions.
ANS27025E Failure deleting IBM Storage Protect file space 'file space name': error text
Explanation
The IBM Storage Protect file space could be not deleted.
System action
The desired operation can not be executed.
User response
Check if the archive exists, and check server permissions.
ANS27026E The file space 'file space name' does not exist
Explanation
The file space does not exist on the server.
System action
The operation can not be performed due to a missing file space.
User response
Specify an existing file space for the desired operation.
ANS27027E Failure querying if file space 'file space name' exists: error text
Explanation
Querying the IBM Storage Protect server for a file space failed.
System action
The desired operation can not not be performed.
User response
Check server permissions.
ANS27028E Failure parsing configuration file 'config file name' error text
Explanation
The global XML configuration file could not be parsed correctly and may contain corrupted data.
System action
The desired operation can not be performed.
User response
Correct the global XML configuration file with an editor or re-install the product.
ANS27029E The configuration file 'file name' could not be found
Explanation
The global XML job configuration file could not be found.
System action
The desired operation can not be performed.
User response
Restore the global XML configuration file or re-install the product.
ANS27030E Failure parsing job file 'job file name': error text
Explanation
The job file could not be parsed correctly and may contain corrupted data.
System action
The desired migration operation can not be performed.
User response
Restore the job file from backup, or delete the corrupted file and re-create the job from scratch.
ANS27031E The job file 'job file name' could not be found
Explanation
A migration XML job file could not be found.
System action
The migration job can not be executed.
User response
Specify an existing job file or create the missing job file.
ANS27032E Failure parsing IBM Storage Protect option file 'opt file name': error text
Explanation
The IBM Storage Protect option file could not be parsed correctly.
System action
The desired operation can not be performed as necessary IBM Storage Protect configuration data is missing.
User response
Correct the option file or create a new option file in the installation directory using the wizard.
ANS27033E The configuration file 'config file name' could not be found
Explanation
The IBM Storage Protect option file could not be found
System action
The desired operation can not be performed as necessary IBM Storage Protect configuration data is missing.
User response
Create a new option file in the installation directory using the wizard or copy an existing option file in the installation directory.
ANS27034E The connection to server server name, could not be closed correctly: error text
Explanation
The application could not close the TCP/IP connection to the IBM Storage Protect server correctly.
System action
The system will release the connection after a timeout.
User response
No user response necessary. However, you may restart your server and the application.
ANS27035E The connection to IBM Storage Protect server server name, port port number, could not be established: error text
Explanation
The application could not connect to the configured IBM Storage Protect server.
System action
The server operation is not performed.
User response
Check if the repository server is reachable and well configured, and check your connection data in the IBM Storage Protect option file.
ANS27036E Failure deleting IBM Storage Protect server entries for file 'file name': error text
Explanation
A repository file entry could not be deleted on server.
System action
An error log entry is written and the system continues with next file entries.
User response
Check the IBM Storage Protect server permissions and sanity. Retry server entry file deletion.
ANS27037E Failure querying the IBM Storage Protect server for file entries with pattern search pattern: error text
Explanation
Querying the server for the requested files failed.
System action
The IBM Storage Protect server entry deletion operation is not performed.
User response
Check IBM Storage Protect server permissions and sanity. Retry the deletion operation.
ANS27038E Failure opening file deletion transaction: error text
Explanation
The application could not establish the transaction context for entry deletion on the IBM Storage Protect server.
System action
The file entry or the file entries are not deleted on the IBM Storage Protect server.
User response
Check IBM Storage Protect server permissions and sanity. Retry the deletion operation.
ANS27039E Failure closing file deletion transaction: error text
Explanation
The application could not close the transaction context for entry deletion on the IBM Storage Protect server.
System action
None. The operation continues with the next action.
User response
Check IBM Storage Protect server permissions and sanity. Retry the deletion operation.
ANS27040E An error occurred during file analysis: error text
Explanation
The absolute file path could not be obtained.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27041E An error occured during file analysis error text
Explanation
File attributes could not be obtained.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27042E An error occurred during file analysis: error text
Explanation
The backend query for the file failed.
System action
The program terminates.
User response
Check server accessibility and permissions.
ANS27043E An error occurred during file analysis: error text
Explanation
File MD5 key could not be calculated.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27044E An error occurred during file analysis: error text
Explanation
File reparse data could not be read.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27045E An error occured during file analysis: error text
Explanation
File security could not be obtained or evaluated.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27046E A program initialization problem occured: error text
Explanation
Registry values, file or directories where missing and could not have been created.
System action
The program terminates.
User response
Check registry values and installation directory permissions, or re-install the product.
ANS27047E A program initialization problem occurred: error text
Explanation
Logging could not be started.
System action
The program terminates.
User response
Check logging directory and log file locking, permissions and security.
ANS27048E A program initialization problem occurred: error text
Explanation
Memory objects could not be created by the program.
System action
The program terminates.
User response
Check the memory state of the computer running the program.
ANS27049E Failure querying with pattern search pattern: error text
Explanation
Multiple entries for the same file and version have been found. This error indicates inconsistent file entries in the file space.
System action
The operation is aborted.
User response
Run the reconciliation tool. Rerun the operation.
ANS27050E Failure querying IBM Storage Protect server for file entries with pattern search pattern: error text
Explanation
Querying the IBM Storage Protect server for the requested files failed.
System action
The IBM Storage Protect server entry listing operation is not performed.
User response
Check IBM Storage Protect server permissions and sanity. Retry the list operation.
ANS27051E An error occurred during a file rename operation with pattern search pattern: error text
Explanation
Server file entry rename operation failed.
System action
The IBM Storage Protect server entry rename operation is not performed.
User response
Check server configuration and permissions.
ANS27052E Failure querying IBM Storage Protect server for file entries with pattern search pattern: error text
Explanation
Querying the IBM Storage Protect server for the requested files failed.
System action
The IBM Storage Protect server entry rename operation is not performed.
User response
Check IBM Storage Protect server permissions and sanity. Retry the rename operation.
ANS27053E Failure opening file rename transaction: error text
Explanation
The application could not open the transaction context for an entry rename operation on the IBM Storage Protect server.
System action
The file entry or the file entries are not renamed on the IBM Storage Protect server.
User response
Check IBM Storage Protect server permissions and sanity. Retry the rename operation.
ANS27054E Failure closing file rename transaction: error text
Explanation
The application could not close the transaction context for an entry rename operation on the IBM Storage Protect server.
System action
None. The operation continues with the next action.
User response
Check IBM Storage Protect server permissions and sanity. Retry the rename operation.
ANS27055E Failure restoring file 'file name': error text
Explanation
Multiple entries for the same file and version have been found. This error indicates inconsistent file entries in the file space.
System action
The operation is aborted.
User response
Run the reconciliation tool. Rerun the operation.
ANS27056E Failure querying IBM Storage Protect server for file entries with pattern search pattern: error text
Explanation
Querying the IBM Storage Protect server for the requested files failed.
System action
The IBM Storage Protect server entry retrieve operation is not performed.
User response
Check IBM Storage Protect server permissions and sanity. Retry the retrieve operation.
ANS27057E Failure resetting connection to IBM Storage Protect server 'server name': error text
Explanation
After a file has been retrieved or recalled from a tape library the IBM Storage Protect server connection needs to be reset to release the tape.
System action
None. The application continues with the next operation.
User response
Check server TCP/IP connection and the tape library.
ANS27058E Failure retrieving files 'file name or pattern' from IBM Storage Protect server 'server name': error text
Explanation
Requested files could not be retrieved from the IBM Storage Protect server.
System action
The retrieve operation is aborted.
User response
Check server address, configuration and permissions, check file space and disk space on file system.
ANS27059E Failure deleting file 'file name' from the file system: error text
Explanation
The file has been stored on the IBM Storage Protect server. Removing the file from the file system failed.
System action
The file is kept as is. File attributes and file times are recovered.
User response
Check file and volume permissions. Rerun the file migration.
ANS27060E Failure preparing file entry 'file name' for migration to IBM Storage Protect server 'server name': error text
Explanation
IBM Storage Protect server file entry information could not be completely computed.
System action
The file is not migrated to the IBM Storage Protect server.
User response
Restart the file migration.
ANS27061E Failure loading files on the IBM Storage Protect server 'server name': error text
Explanation
During the file migration a global error occurred.
System action
The file migration will be aborted.
User response
Check server address, configuration and permissions, check file space.
ANS27062E Failure turning file 'file name' into a stub file: error text
Explanation
The file has been stored on the IBM Storage Protect server. Turning the file into stub file failed.
System action
The file is kept as is. File attributes and file times are recovered.
User response
Check if your files have extended attributes which is not allowed. Rerun the file migration.
ANS27063E Failure sending file data of 'file name' to IBM Storage Protect server 'server name': error text
Explanation
Some file content could not be send to the IBM Storage Protect server file space.
System action
The file content transaction is canceled. The file is not stored on the server.
User response
Check the IBM Storage Protect server for data space. Retry the file migration.
ANS27064E Failure opening file migration transaction: error text
Explanation
The application could not open the transaction context for a file migration to the IBM Storage Protect server.
System action
The file entry or the file entries are not migrated on the IBM Storage Protect server.
User response
Check IBM Storage Protect server permissions and sanity. Retry the file migration.
ANS27065E Failure closing file migration transaction: error text
Explanation
The application could not close the transaction context for a file migration to the IBM Storage Protect server.
System action
None. The operation continues with the next action.
User response
Check IBM Storage Protect server permissions and sanity. Retry the file migration.
ANS27066E Failure removing protection from file 'file name': error text
Explanation
To migrate a file the file protection (read-only flag) must be removed.
System action
The file is not migrated. Attributes are restored.
User response
Check file permissions and user permissions.
ANS27067E Failure validating migrated file 'file name': error text
Explanation
A file has been migrated to the IBM Storage Protect server but could not be queried on that server.
System action
The file is not turned into a stub files. Files attributes are restored on the file system.
User response
Retry file migration.
ANS27068E The file 'file name' specified as parameter was not found
Explanation
The file specified as parameter could not be found.
System action
The program terminates.
User response
Specify a path to an existing file.
ANS27069E The program 'program name' was used in an incorrect way
Explanation
The specified parameter syntax is not correct.
System action
The program terminates.
User response
Type the program name for usage information or refer to the documentation.
ANS27090E An error occured during file analysis: error text
Explanation
The file object id could not be obtained or set.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27353E An unexpected error occurred when terminating the program. Errno value:0xerrno String
Explanation
An unexpected error occurred after stopping logging.
System action
The application continues.
User response
Contact IBM Software Support for help and indicate the message text information.
ANS27354E 'ALL' cannot be used as file space name.
Explanation
The HSM reserved key word 'ALL' was used as file space name.
System action
The application aborts.
User response
Check the specified file space list.
ANS27355E Unable to copy 'extension dll name' to '%%WINDIR%%\\Cluster'.
Explanation
The application cannot copy extension dll to '%%WINDIR%%\\Cluster'.
System action
The application aborts.
User response
Check the log file for error details.
ANS27356E Unable to copy 'resource type dll name' to '%%WINDIR%%\\Cluster'.
Explanation
The application cannot copy resource type dll to '%%WINDIR%%\\Cluster'.
System action
The application aborts.
User response
Check the log file for error details.
ANS27357E Unable to register the resource type dlls. The cluster state cannot be determined.
Explanation
The installation cannot determine the cluster state.
System action
The application aborts.
User response
Make sure that the node belongs to a cluster.
ANS27358E Unable to get windows directory of the node.
Explanation
The application cannot get windows directory of the node.
System action
The application aborts.
User response
Check the log file for error details.
ANS27359E Could not initialize backend libraries.
Explanation
Backend library initialization failed.
System action
Extension dialog can't be opened.
User response
Please verify that the backend libraries are installed and configured.
ANS27360E Could not initialize backend libraries or missing configuration file (dsm.opt).
Explanation
Backend library initialization failed or configuration file (dsm.opt) is missing.
System action
The application aborts.
User response
Verify whether the backend libraries are installed and configuration file (dsm.opt) is configured.
ANS27361E Can't save configuration. Mount path no longer exists: 'mount path'
Explanation
Extension dialog tried to save a configuration for a mount path that meanwhile has disappeared.
System action
The configuration is not saved, but stays in registry, if it was already saved before. The dialog displays another mount path.
User response
Select the Cleanup button to interactively remove mount paths from the registry.
ANS27362E Can't save configuration of mount path: 'other mount path' The volume is already configured through mount path: 'other mount path'
Explanation
Extension dialog tried to configure a volume with a mount path which is already configured through another mount path.
System action
The configuration is not saved. The mount path stays configured through the other mount path.
User response
To change the configuration, select the other mount path and apply changes there.
ANS27363E The specified volume could not be unconfigured.
Explanation
Deleting the configuration of the specified volume from registry failed unexpectedly.
System action
The configuration of the specified volume may be corrupted.
User response
Try to delete the configuration again. If deleting the configuration fails again, contact IBM Software Support.
ANS27364E Cannot unconfigure while reconcile is running on volume.
Explanation
You tried to unconfigure a volume while reconcile is running on that volume.
System action
Volume stays configured.
User response
Wait until the reconciliation of this volume is done. Then the volume can be unconfigured.
ANS27365E Unable to perform COM registration of resource type extension dll.
Explanation
The application cannot perform COM registration of resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27366E Unable to perform COM unregistration of resource type extension dll.
Explanation
The application cannot perform COM unregistration of resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27367E Unable to unregister resource type dll, because there is still reconcile configuration on the cluster.
Explanation
Unable to unregister resource type dll, because there is still reconcile configuration on the cluster.
System action
The application aborts.
User response
Delete all of reconcile configurations on the cluster and try the operation again.
ANS27368I Please create at least 1 file space before using the extension panel.
Explanation
To configure volumes for reconciliation at least one file space is required.
System action
Extension dialog is not displayed.
User response
Create a file space. Then open the extension panel.
ANS27369E Failure creating file needed for reconciliation (expected size KB): file name
Explanation
Reconcile hashtable file could not be created. The file is needed to store information during reconciliation.
System action
Reconcile is aborted for this volume.
User response
Make sure there is enough free space on the volume to create the file. Add some extra space as the file size is only an estimate and might need additional space.
ANS27370E Failure running the application: error message
Explanation
An application error occured.
System action
The application aborts.
User response
Check the log file for error details.
ANS27371E Cannot define the current node resource.
Explanation
Definition of the Microsoft cluster node failed.
System action
The application aborts
User response
Check the log file for error details.
ANS27372E Cannot define owner of the resource 'resource name'.
Explanation
Define owner of Microsoft cluster resource failed.
System action
The application aborts
User response
Check the log file for error details.
ANS27373E Failure deleting IBM Storage Protect server object. load time: 'load time', server: 'server', user: 'user', filespace: 'filespace', IBM Storage Protect server object ID (hi/lo): 0xhi / 0xlo
Explanation
An error occurred while reconciliation tried to delete a server object.
System action
Delete operation is skipped and reconciliation proceeds.
User response
Verify that the IBM Storage Protect server is accurately configured and available.
ANS27374E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when deleting instance.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27375E Cannot delete resource 'resource name'.
Explanation
Delete Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27376E The file space names in the list were not unique.
Explanation
There were two file spaces with the same name.
System action
The application aborts.
User response
Check the specified file space list.
ANS27377E Unable to enumerate the registered resource types on the node.
Explanation
Unexpected error occurred when enumerating the registered resource types on the node.
System action
The application aborts.
User response
Check the log file for error details.
ANS27378E Failure validating registry key: 'registry key' Error: 'error'
Explanation
A registry key used for reconcile configuration contains invalid data.
System action
Operation aborts.
User response
Contact IBM Software Support.
ANS27379W Failure while saving configuration for mount path: mount path
Explanation
An error occurred while saving configuration to registry.
System action
System will reload saved configuration and apply a general validation check. Settings might differ from previous input.
User response
Check all settings of currently displayed mount path. If validation fails, contact IBM Software Support.
ANS27380E Unable to set loaded dll free.
Explanation
The application cannot set loaded dll free.
System action
The application aborts.
User response
Check the log file for error details.
ANS27381E Unable to unload the resource type extension dll.
Explanation
The application cannot unload the resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27382E Unable to get version number of 'dll name'.
Explanation
The application cannot get version number of dll.
System action
The application aborts.
User response
Make sure that dll exists and has not been modified.
ANS27383E Getting file spaces failed.
Explanation
The program was not able to get the list of file spaces.
System action
The conversion program aborts.
User response
Please check the connection to the database server.
ANS27384E Cannot get name of the resource 'resource ID'.
Explanation
Get name of Microsoft cluster resource failed.
System action
The application aborts
User response
Check the log file for error details.
ANS27385E Unable to get state of resource type dlls.
Explanation
Unable to get state of resource type dlls.
System action
The application aborts.
User response
Make sure that the resource type dlls (HSMResTypDLL.dll and HSMResTypDLLEx.dll) were registered and copied into the right directory and check the log file for error details.
ANS27386E Unable to get state of registration of resource type dlls.
Explanation
The application cannot get the state of registration of resource type dlls.
System action
The application aborts.
User response
Check the log file for error details.
ANS27387E hsmmonitor service has stopped due to an error. Error is written to Windows event log.
Explanation
Hsmmonitor service has been stopped with an error.
System action
Error is written to Windows event log. Scheduled reconcile tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile tasks will be processed.
ANS27388W hsmmonitor service has stopped.
Explanation
Hsmmonitor service has been stopped.
System action
Scheduled reconcile tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile tasks will be processed.
ANS27389W Hsmmonitor service has stopped with a warning. Warning is written to Windows event log.
Explanation
Hsmmonitor service has been stopped with a warning.
System action
Warning is written to Windows event log. Scheduled reconcile tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile tasks will be processed.
ANS27390W service name is not yet running. Reconcile tasks will be delayed until it is running.
Explanation
The service is needed for reconcile tasks to execute.
System action
Scheduled reconcile tasks will be delayed until the service is running.
User response
If the service does not start automatically, start it manually. Otherwise simply wait until it has started.
ANS27391E The HSM recall service is not running.
Explanation
If the HSM recall service is not running, stub file attributes cannot be read.
System action
Reconciliation canceled because of the missing HSM recall service.
User response
Start the HSM recall service and rerun reconciliation.
ANS27392W Found an inconsistent file: 'orphan file name'.
Explanation
Found a file without an external object ID or unequal object IDs.
System action
The process ignores this inconsistency and continues.
User response
This problem can be solved by remigrating the file.
ANS27393E Initialization of extension utility failed: error message
Explanation
Failure when initializing an extension utility.
System action
The application or reconcile dialog aborts.
User response
Make sure application is running under an administrator account. Check the log file for error details.
ANS27394E Installation of resource type dlls failed.
Explanation
The application cannot install resource type dlls.
System action
The application aborts.
User response
Check the log file for error details.
ANS27395E Versions of deleted files must be between minimum versions of deleted files and maximum versions of deleted files.
Explanation
The specified value for versions of deleted files was not valid.
System action
Show the correct range for version of deleted files. The application aborts.
User response
Check the validity of the specified parameter value.
ANS27396E Versions of existing files must be between minimum versions of existing files and maximum versions of existing files.
Explanation
The specified value for versions of existing files was not valid.
System action
Show the correct range for version of existing files. The application aborts.
User response
Check the validity of the specified parameter value.
ANS27397E The Next Reconcile Time was not valid.
Explanation
The specified next reconcile time was not valid.
System action
Show the correct format of next reconcile time. The application aborts.
User response
Check the validity of the specified parameter value.
ANS27398E The Reconcile Interval must be between minimum of reconcile interval and maximum of reconcile interval. ( both inclusive )
Explanation
The specified reconcile interval was not valid.
System action
Show the correct range of reconcile interval. The application aborts.
User response
Check the validity of the specified parameter value.
ANS27399E Please give 'yes' or 'no' to the RECONCILENOW-option.
Explanation
The specified value for option RECONCILENOW was not valid.
System action
Show the correct value for option RECONCILENOW. The application aborts.
User response
Check the validity of the specified parameter value.
ANS27400E License expired.
Explanation
License expired.
System action
Extension dialog can't open.
User response
Check license.
ANS27401E License expired.
Explanation
License expired.
System action
The application aborts.
User response
Check license.
ANS27402E License Registration failed.
Explanation
License Registration failed.
System action
Extension dialog can't open.
User response
Check license.
ANS27403E License Registration failed.
Explanation
License Registration failed.
System action
The application aborts.
User response
Check license.
ANS27404E Unable to load required dll 'dll name'.
Explanation
The application cannot load required dll.
System action
The application aborts.
User response
Check the log file for error details.
ANS27405E Unable to load resource type extension dll.
Explanation
The application cannot load the resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster.
ANS27406E Invalid Max Reconcile Process Number. It must be a number between minimum number of max reconcile process and maximum number of max reconcile process. ( both inclusive )
Explanation
Value of max reconcile process out of range.
System action
Show correct range of max reconcile process. The application aborts.
User response
Check the input value of max reconcile process.
ANS27407W A file space was not in the search list (file: 'orphan file name'; file space: 'file space name'; server:'server name'; user:'user name';).
Explanation
The file space name of this stub file was not in the search list for processing.
System action
Reconcile is not able to identify and delete obsolete objects in the missing file space.
User response
If reconcile should also delete obsolete objects from this file space, add the file space for complete processing.
ANS27408E Reconcile aborted due to a removed volume in: 'volume mount point'.
Explanation
Hsmmonitor service was stopped and aborted the running reconciliation.
System action
Reconciliation of the volume has not entirely completed.
User response
During reconciliation do not remove any volumes. Doing so can create data loss.
ANS27409E The resource type dlls are missing.
Explanation
The installation might not be completely. The resource type dlls are missing.
System action
The application aborts.
User response
Make sure that the resource type dlls (HSMResTypDLL.dll and HSMResTypDLLEx.dll) were registered and copied into the right directory and check the log file for error details.
ANS27410W Mount path no longer exists: 'mount path'
Explanation
A mount path disappeared configuring the mount path.
System action
The configuration of the mount path stays in registry, if it was already saved before. The dialog displays another mount path.
User response
Select the Cleanup button to interactively remove mount paths from the registry.
ANS27411E Not enough memory.
Explanation
The application cannot allocate enough memory.
System action
The application aborts.
User response
Make sure that enough memory is available and check the log file for error details.
ANS27412E The local host is not the owner of the reconcile configuration resource resource name.
Explanation
The application accessed a resource, which is does belong to the local host.
System action
Access denied. Operation on the resource aborts.
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27413E No access to a file or a directory: 'file name'.
Explanation
The process has no access to a file or a directory.
System action
Without access to all files, the operation cannot complete.
User response
Please check the access permissions of the file or the directory.
ANS27414E No available file space.
Explanation
No available files space.
System action
The application aborts.
User response
You need to create at least one file space.
ANS27415E Cannot take resource 'resource name' offline.
Explanation
Takeing the Microsoft cluster resource offline failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27416W Found an object of a pre HSM 5.4.0 client: 'file name'.
Explanation
Pre HSM 5.4.0 server objects are not processed by reconciliation.
System action
Reconciliation does not remove obsolete pre HSM 5.4.0 server objects.
User response
Use the tool 'dsmReconConverter.exe' to upgrade these objects.
ANS27417E Cannot bring resource 'resource name' online.
Explanation
Bringing the Microsoft cluster resource online failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27418E Unable to open a enumeration handle.
Explanation
The application cannot open a handle to enumeration registered resource types.
System action
The application aborts.
User response
Check the log file for error details.
ANS27419E Unable to load required function 'function name' from 'dll name'.
Explanation
The application cannot load the required function from dll.
System action
The application aborts.
User response
Make sure that the dll exists and has not been modified.
ANS27420E Cannot open handle to 'resource name'.
Explanation
Opening the handle to Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27421E There is no data on the IBM Storage Protect server 'server name' under user 'user name' for file: 'orphan file name' (file space: 'file space name').
Explanation
The process found an orphan file (no data on the IBM Storage Protect server).
System action
The operation cannot be completed if any orphan stub file has been found.
User response
Replace the orphan stub file with the last backup version to solve the problem.
ANS27422E The time specified for the next reconciliation is not valid. The time must be at least 1 min in the future.
Explanation
The Next Reconcile time must be set at least 1 minute in the future. The time provided was prior to that time.
System action
Processing stops.
User response
Run the command again and select a new time, which is at least 1 minute in the future.
ANS27423E Failed to read command line arguments.
Explanation
Cannot allocate enough memory to save command line arguments.
System action
The application aborts.
User response
Please reserve enough memory for the application.
ANS27424E Reading Number of Max Reconcile Process failed.
Explanation
Reading max reconcile process number from registry failed.
System action
No max reconcile process read from registry. The application aborts.
User response
Check access permission of registry.
ANS27425E Reading volume configuration from registry failed.
Explanation
Reading volume configuration from registry failed.
System action
The application aborts.
User response
Check the log file for error details.
ANS27426E Reconcile aborted due to shutdown of hsmmonitor service. Volume: 'reconcile volume'.
Explanation
Hsmmonitor service was stopped and aborted the running reconciliation.
System action
Reconciliation of the volume has not entirely completed.
User response
Reconciliation of this volume will be executed again when hsmmonitor service starts. No need to schedule an additional reconciliation.
ANS27427E Conversion aborts because of running reconciliation jobs.
Explanation
One or more reconciliation jobs are currently running.
System action
Conversion process aborts.
User response
Wait until reconciliation jobs are finished before restating conversion.
ANS27428E Unable to register the resource type extension dll.
Explanation
The application cannot register the resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27429E Unable to register the resource type dll.
Explanation
The application cannot register the resource type dll.
System action
The application aborts.
User response
Make sure that the resource type dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27430E Unexpected error. Saved configuration disappeared, mount path: 'mount path'
Explanation
The extension dialog cannot find a configuration after saving it. This is probably due to a manual registry manipulation.
System action
The mount path is not configured.
User response
Try to save the configuration again. If it fails again, check the log file for details or contact IBM Software Support.
ANS27431E Saving volume configuration failed.
Explanation
Saving volume configuration failed.
System action
No volume configuration will be saved into registry. The application aborts.
User response
Check access permission of registry and check the log file for details.
ANS27432E Could not restore the object ID of a file: 'orphan file name'.
Explanation
Restore of an external file object ID failed.
System action
The process ignores this problem and continues.
User response
Please check the access permissions of this file.
ANS27433E Setting Max Reconcile Process Number failed.
Explanation
Setting max reconcile process number failed.
System action
No max reconcile process number will be written in registry. The application aborts.
User response
Check access permission of registry.
ANS27434E Cannot set the value of NumberOfServerObjects of the resource 'resource name'.
Explanation
Setting the NumberOfServerObjects parameter of the Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27435E Cannot set value of ReconcileNow of the resource 'resource name'.
Explanation
Setting the ReconcileNow parameter of Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27436E Cannot set the value of a parameter of the resource 'resource name'.
Explanation
Setting the parameter of Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27437E Cannot set value of ReconcileRunning of the resource 'resource name'.
Explanation
Setting the ReconcileRunning parameter of the Microsoft cluster resource failed.
System action
The application aborts
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27438E A program initialization problem occurred.
Explanation
Cannot start cluster features.
System action
The application aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27439E A program initialization problem occurred.
Explanation
Cannot start conversion.
System action
The application aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27440E A program initialization problem occurred.
Explanation
Cannot start domain controller.
System action
The application aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27441E A program initialization problem occurred.
Explanation
Cannot start storage.
System action
The application aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27442E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping cluster features.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27443E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping conversion.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27444E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping domain controller.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27445E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping driver.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27446E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping logging.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27447E An unexpected error occurred when terminating the program.
Explanation
An unexpected error occurred when stopping storage.
System action
The application continues.
User response
Check the log file and contact IBM Software Support for help.
ANS27448E Syntax error or wrong parameter. Please check the usage.
Explanation
Syntax error or wrong parameter.
System action
Show command usage. The application aborts.
User response
Check the usage.
ANS27449E File space file space name is not available on the IBM Storage Protect server :server name under user name node name
Explanation
One or more entries of the file space list do not exist on the IBM Storage Protect server.
System action
Processing stops.
User response
Check the specified file space list.
ANS27450E An unexpected error occurred: unexpected error
Explanation
An unexpected error occurred (MFC exception).
System action
Operation or program aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27451E An unknown unexpected error occurred.
Explanation
An unknown unexpected error occurred (unknown exception).
System action
Operation or program aborts.
User response
Check the log file and contact IBM Software Support for help.
ANS27452E Uninstallation of resource type dlls failed.
Explanation
The application cannot uninstall resource type dlls.
System action
The application aborts.
User response
Check the log file for error details.
ANS27453W The selected file spaces contain unknown file spaces: file space
Explanation
A mount path configured by another mount path has unknown file spaces.
System action
Unknown file spaces are in list together with known ones.
User response
Select mount path that configures this mount path and change the setting.
ANS27454W Unknown file space not added to selection: file space
Explanation
A file space previously set in configuration now does not exist.
System action
File space is removed from list of selected file spaces in volume reconcile configuration.
User response
The change can be accepted with 'Apply' or 'Ok'. To avoid this message, a file space should be removed from all configurations before it is deleted.
ANS27455E Unable to unregister the resource type extension dll.
Explanation
The application cannot unregister the resource type extension dll.
System action
The application aborts.
User response
Make sure that the resource type extension dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27456E Unable to unregister the resource type dll.
Explanation
The application cannot unregister the resource type dll.
System action
The application aborts.
User response
Make sure that the resource type dll exists under the %%WINDIR%%\\Cluster and check the log file for error details.
ANS27457E Found unresolved objects.
Explanation
Unresolved objects are found during file system scan.
System action
The operation cannot complete if any unresolved objects are detected.
User response
Please solve all problems with unresolved files and restart the process.
ANS27458E Conversion failed of a pre HSM 5.4.0 client object: 'file name'.
Explanation
An error occurred during conversion of a pre HSM 5.4.0 client object.
System action
Conversion stops if any upgrade failed.
User response
Check the log file and contact IBM Software Support for help.
ANS27459E Failure getting volume for UNC path: 'UNC path' Error description: error message
Explanation
The volume of an UNC path could not be determined.
System action
Reconciliation aborts.
User response
Make sure network connection is activated and properly configured.
ANS27460E Failure analyzing B/A client trace file for backup failures: Trace file: 'B-A client trace file name'
Explanation
The B/A client trace file cannot be exploited to analyze backup failures.
System action
No backup will be performed before file migration.
User response
Check the log file for a more detailed reason description.
ANS27461E Failure running IBM Storage Protect B/A client executable: originator error string
Explanation
The B/A client executable could not be run.
System action
No backup will be performed before file migration.
User response
Check the log files for more detailed information.
ANS27462E The IBM Storage Protect B/A client must not be configured to prompt interactively for a password. Option file: '%1'
Explanation
Migration job files with the backup before migration option cannot be processed correctly.
System action
No backup will be performed before file migration.
User response
Configure the B/A client to maintain the password automatically (PASSWORDACCESS=GENERATE).
ANS27463E No password access mode found in the IBM Storage Protect B/A client's option file. Option file: 'option file path'
Explanation
For migration job files with the backup before migrate option, the B/A client need be configured with password access generate.
System action
No backup will be performed before file migration.
User response
Configure the B/A client to maintain the password automatically (PASSWORDACCESS=GENERATE).
ANS27464E The currently installed IBM Storage Protect backup-archive client API version backup-archive client API installed version is not supported with HSM client version HSM client installed version. You need to install at least backup-archive client version minimum backup-archive client API version, but lower than version maximum backup-archive client API version.
Explanation
The backup-archive client API version is too old or too new for the installed version of the HSM client.
System action
The currently installed backup-archive client API can not be used by the HSM client.
User response
Install an appropriate version of the backup-archive client API.
ANS27465E Failure configuring target='configuration target string', key='configuration key', value='configuration value': error string
Explanation
The desired configuration changes could not be applied.
System action
The configuration has not been changed.
User response
Check if the specified target and the configuration key are valid and if the value is in range for the key.
ANS27466E The listing file 'listing file name' already exists.
Explanation
IBM Storage Protect HSM applications need to open a new listing file during startup. The listing file name is created based on the current time.
System action
The IBM Storage Protect HSM application terminates.
User response
Wait a moment and restart the desired operation.
ANS27467E Failure running migration for job file 'migration job file name': originator message
Explanation
The migration job did not run properly.
System action
The job was not run or canceled.
User response
Check the reason for the failed migration and correct the problem.
ANS27468E Failure opening listing file 'listing file name'
Explanation
IBM Storage Protect HSM applications need to open a new listing file during startup. The listing file name is created based on the current time.
System action
The IBM Storage Protect HSM application terminates.
User response
Make sure that the listing file directory is accessible and permissions are sufficient to write the listing file.
ANS27469E The log file 'log file name' could not be opened.
Explanation
IBM Storage Protect HSM applications need to open their log files during startup.
System action
The IBM Storage Protect HSM application terminates.
User response
Make sure that the log file is not locked by another application, and that no other reason, like missing access rights, prevents the HSM application from opening the log file.
ANS27470E Failure retrieving content of stub file 'stub file path' from IBM Storage Protect server 'server name', file space 'file space': error string
Explanation
The stub file could not be restored from the IBM Storage Protect server.
System action
The recall for the stub file will be canceled and the recalling user application will be released from waiting.
User response
Check the log files for more detailed information. Check why the stub file could not be restored from IBM Storage Protect server.
ANS27480E Reparse point read error of stub file: 'filename'.
Explanation
The process could not read the reparse point data.
System action
Without the reparse point data the operation can not be completed.
User response
Please check the file access permissions and that this file is a valid IBM Storage Protect HSM for Windows stub with correct version.
ANS27481E The multithreaded IBM Storage Protect B/A client API could not be initialized: IBM Storage Protect B/A client error message
Explanation
The B/A client API reports an error during initialization. The IBM Storage Protect functionality cannot be used.
System action
The IBM Storage Protect interface library will be unloaded.
User response
Check the error message of the B/A client and solve the reported issue. Retry the desired operation.
ANS27482E Failure analyzing B/A client audit trace file for backup failures: Audit trace file: audit trace file name Error message: error text
Explanation
The B/A client audit trace file cannot be exploited for backup result analysis.
System action
No backup will be performed before file migration, the migration will not be run without backup.
User response
Check log file for a more detailed reason description.
ANS27483E Failure while loading configuration values for the IBM Storage Protect B/A client: error text
Explanation
The IBM Storage Protect HSM for Windows B/A client configuration is not valid.
System action
The backup operation cannot be run.
User response
Check error text and log file for a more detailed reason description. Correct the configuration or re-install the product and retry the desired operation.
ANS27485E NTFS change journal has been truncated for volume 'volume name' while reconcile is running.
Explanation
The NTFS change journal size was too small for all file system changes.
System action
Process has been stopped to avoid a possible data loss because of the truncted NTFS change journal.
User response
Increase the size of the NTFS change journal or choose a time with low user activity on the volume.
ANS27496E The migration candidate file file name was recently modified.
Explanation
A file was changed after scanning. Migration job rules may no longer apply.
System action
The file will be excluded from migration.
User response
Run the migration job once again. If the job filter criteria still apply to the file, it will be migrated then.
ANS27497E The migration candidate file file name could not be write protected: error text
Explanation
To protect against external modifications, migration candidate files are write locked before the actual migration. The lock operation failed for some reason.
System action
The file will be excluded from migration.
User response
Check the log files for the reason reported by the Windows system. Run the migration job once again.
ANS27498E The file file name could not be backed up.
Explanation
Backup failed for some file.
System action
The file will be excluded from migration.
User response
Check the B/A client log files for a reason. If backup failed due to a global failure, also check the log files of the program you ran for migration.
ANS27499E Unknown backup result for file name, assuming backup failure.
Explanation
No backup result information could be found for a file during backup result analysis.
System action
A backup failure is assumed, and the file will be excluded from migration.
User response
Check the B/A client log files for a reason. If backup failed due to a global failure, also check the log files of the program you ran for migration.
ANS27500E The backup result analysis failed.
Explanation
The IBM Storage Protect HSM Client could not analyze backup results properly.
System action
To avoid that files that have not been backed up correctly are migrated, concerned files are not migrated.
User response
Check the log files of the program you ran for migration and the B/A Client log files. Ensure that the IBM Storage Protect B/A Client is executed with option -filesonly.
ANS27501E Failure running migration job 'migration job file name': originator message
Explanation
The migration did not run properly.
System action
The migration was not run or canceled.
User response
Check the reason for the failed migration and correct the problem.
ANS27502E The job list file 'job file name' could not be found
Explanation
A migration job list file could not be found.
System action
The migration job list can not be executed.
User response
Specify an existing job list file or create the missing job list file.
ANS27508E The list migration candidate file 'file name' listed in job 'job file name' at line line number could not be processed: error text
Explanation
A list migration job line, which is interpreted as a file name by the IBM Storage Protect HSM Client, could not be processed.
System action
The line in the list migration job file will be skipped. The migration candidate file will be excluded from migration.
User response
Correct the list migration job file and run the migration job again.
ANS27579E The value name value must be in the range of minimum and maximum.
Explanation
The specified value was not valid.
System action
Show the correct range and abort.
User response
Check the validity of the specified parameter value.
ANS27580E The value name value must be set to yes or no.
Explanation
The specified value was not valid.
System action
Show the correct values.
User response
Check the validity of the specified parameter value.
ANS27581E The value name value must be set to choice 1, choice 2 or choice 3.
Explanation
The specified value was not valid.
System action
Show the correct values.
User response
Check the validity of the specified parameter value.
ANS27582E File space does not exist: 'file space name'.
Explanation
A file space with the specified name cannot be found.
System action
Abort command.
User response
Specify the name of an existing file space.
ANS27583E Threshold migration file space is not specified.
Explanation
The threshold migration file space name has not been specified.
System action
Abort command.
User response
Specify the name of an existing file space.
ANS27584E Threshold migration file space is not specified.
Explanation
To configure a mount path for threshold migration, the file space to be used must be specified, if the mount path is not configured for threshold migration yet.
System action
Abort command.
User response
Specify the name of an existing file space.
ANS27585E Setting Max Threshold Processes Number failed.
Explanation
Setting max threshold processes number failed.
System action
No max threshold processes number is be written to registry. The application aborts.
User response
Check access permission of registry.
ANS27590E Invalid Max Threshold Processes Number. It must be a number between minimum number of max threshold processes and maximum number of max threshold processes. ( both inclusive )
Explanation
The value of max threshold processes is out of range.
System action
Show the correct range of max threshold processes. The application aborts.
User response
Check the input value of max threshold processes.
ANS27591E Reading Number of Max Threshold Processes failed.
Explanation
Reading max threshold processes number from registry failed.
System action
The max threshold processes value is not read from registry. The application aborts.
User response
Check access permission of registry.
ANS27627E Volume Mount Path:'specified volume mount path' is not a valid configuration path.
Explanation
To be valid the path must point to a local, fixed NTFS/ReFS drive. Also the path must not contain recursively mounted volumes.
System action
Operation aborts.
User response
Specify a valid volume mount path.
ANS27663E Unknown file space detected in configuration: file space
Explanation
A mount path configured by another mount path has an unknown file space configured.
System action
The unknown file space is in the configuration.
User response
Select the mount path that configures this mount path and change the setting.
ANS27664E Unknown file space detected in configuration: file space
Explanation
A file space previously set in the configuration now does not exist.
System action
The file space is replaced by 'select file space' in the file space selection control.
User response
The change can be accepted with 'Apply' or 'Ok' after selecting a file space. To avoid this message, a file space should be removed from all configurations before it is deleted.
ANS27667E Failure validating registry keys: 'registry key' Error: 'error'
Explanation
Invalid reconciliation or threshold configuration data has been detected in registry.
System action
Processing stops.
User response
Contact IBM Software Support.
ANS27668E Low threshold value 'low threshold' can not be bigger or equal high threshold value 'high threshold'
Explanation
Low threshold value is bigger or equal high threshold value.
System action
Operation aborts.
User response
Set correct low and/or high threshold value.
ANS27669E Running the IBM Storage Protect B/A client returns an error code as result code: error number
Explanation
The B/A client executable returns a global warning or error failure.
System action
The backup operation will be canceled.
User response
Check the B/A client log files for more detailed information.
ANS27681E Could not open handle for candidate list file 'file path'.
Explanation
The specified file is supposed to contain the list of candidates for Threshold Migration of the containing volume. If the file cannot be opened (with read and write access), threshold migration cannot work properly.
System action
File handle for the candidate list could not be opened. Threshold Migration will not be able to process this volume.
User response
Check the log file (hsmmonitor.log) for details. In particular, make sure the candidate list file is not read-only or locked by another process.
ANS27682E Could not create file mapping handle for file 'file path'.
Explanation
The specified file is supposed to contain the list of candidates for Threshold Migration of the containing volume. If this file cannot be mapped, threshold migration cannot work properly.
System action
File mapping object for the candidate list could not be created. Threshold Migration will not be able to process this volume.
User response
Check the log file (hsmmonitor.log) for details. In particular, make sure there is enough space for the candidate list file on the volume.
ANS27683W Could not grow candidate list file 'file path'.
Explanation
The candidate list file for Threshold Migration tried to reserve more space but failed. This may have impact on the task that requested to append items.
System action
Growing the candidate list terminated with a failure. The overall process will not be affected, but Threshold Migration might function suboptimally.
User response
Check the log file (hsmmonitor.log) for details. In particular, make sure there is enough space for the candidate list file on the volume.
ANS27684E Unable to unregister resource type dll, because there is still hsmmonitor configuration on the cluster.
Explanation
Unable to unregister resource type dll, because there is still reconcile and/or threshold migration configuration on the cluster.
System action
The application aborts.
User response
Delete all reconcile and thresold migration configurations on the cluster and try the operation again.
ANS27685E hsmmonitor service has stopped due to an error. Error is written to Windows event log.
Explanation
hsmmonitor service has been stopped with an error.
System action
Error is written to Windows event log. Scheduled reconcile and threshold migration tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile and threshold migration tasks will be processed.
ANS27686W hsmmonitor service has stopped.
Explanation
hsmmonitor service has been stopped.
System action
Scheduled reconcile and threshold migration tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile and threshold migration tasks will be processed.
ANS27687W hsmmonitor service has stopped with a warning. Warning is written to Windows event log.
Explanation
hsmmonitor service has been stopped with a warning.
System action
Warning is written to Windows event log. Scheduled reconcile and threshold migration tasks will not execute.
User response
Restart hsmmonitor service as soon as possible to assure that reconcile and threshold migration tasks will be processed.
ANS27688W service name is not yet running. Threshold Migration tasks will be delayed until it is running.
Explanation
The service is needed for threshold migration tasks to execute.
System action
Threshold migration tasks will be delayed until the service is running.
User response
If the service does not start automatically, start it manually. Otherwise simply wait until it has started.
ANS27689E Initialization of extension utility failed: error message
Explanation
Failure when initializing an extension utility.
System action
The application or the reconcile/ threshold migration dialog aborts.
User response
Make sure application is running under an administrator account. Check the log file for error details.
ANS27690E The local host is not the owner of the hsmmonitor configuration resource resource name.
Explanation
The application accessed a resource, which does not belong to the local host.
System action
Access denied. Operation on the resource aborts.
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS27697E An error occured during file analysis: error text
Explanation
File streams could not be obtained or evaluated.
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27701E Failure recalling content of stub file 'stub file path' version=back end version number, requesting user: 'user name': error string
Explanation
The offline file could not be recalled to the file system.
System action
The recall for the stub file is canceled and the recalling user application is released from waiting.
User response
Check the log files for more detailed information. Look for reasons why the stub file could not be restored from IBM Storage Protect server.
ANS27702E The IBM Storage Protect options file 'optionsfile path' is not valid, as it does not specify all of the following required options: missing options string
Explanation
The option file does not work without the missing options.
System action
Actions that rely on the options file are canceled.
User response
Specify a valid IBM Storage Protect options file or correct the errors in the current IBM Storage Protect options file.
ANS27709E An error occurred during file analysis: error text
Explanation
File extended attributes operation failed (read, write, or delete).
System action
The program terminates.
User response
Check file permissions and security settings.
ANS27740E Failure writing to listing file 'file name'
Explanation
The offline file could not be recalled to the file system.
System action
The HSM application terminates.
User response
Make sure that the listing file directory is accessible and permissions are sufficient to write the listing file.
ANS27744E Failure opening deletion-hold transaction: error text
Explanation
The application could not open the transaction context for a deletion-hold operation on the IBM Storage Protect server.
System action
The file entry or the file entries are not protected against expiration on the IBM Storage Protect server. In case of a migration no stub files will be created.
User response
Check the log files for a reason code. Check IBM Storage Protect server permissions. Retry the operation.
ANS27745E Failure sending deletion-hold events to IBM Storage Protect server 'IBM Storage Protect server name': error text
Explanation
A file could not be protected or unprotected by a deletion-hold event on the IBM Storage Protect server.
System action
Operations that rely on the event are canceled: Migration candidate files are not converted to stub files, back end entries are not deleted.
User response
Check the log files for a reason code. Check IBM Storage Protect server licenses and permissions. Retry the operation.
ANS27746E Failure closing deletion-hold transaction: error text
Explanation
The application could not close the transaction context for a deletion-hold operation on the IBM Storage Protect server.
System action
The file entry or the file entries are not accessible on the IBM Storage Protect server. In case of a deletion files cannot be deleted.
User response
Check the log files for a reason code. Check IBM Storage Protect server permissions. Retry the operation.
ANS27786E Failure deleting IBM Storage Protect server file object: error text
Explanation
The application could not delete a file on the IBM Storage Protect server.
System action
None. The operation continues with the next action.
User response
Check IBM Storage Protect server permissions. Retry the deletion operation.
ANS27791E Failure turning executable file 'file name' into a stub file: error text
Explanation
The executable file has been stored on the IBM Storage Protect server. Turning the file into stub file failed as the Windows operating system has cached the image section of the file.
System action
The file is kept as is. File attributes and file times are recovered.
User response
The Windows operating system releases the cached file after an unpredictable time. If you need to migrate the file, unmount and mount the volume or reboot. Then run the file migration again.
ANS27811E Failure sending retention-activate events to IBM Storage Protect server 'IBM Storage Protect server name': error text
Explanation
The retention period of a file could not be initiated by a retention-activate event on the IBM Storage Protect server.
System action
The retention period of the object is not activated. The object remains on the IBM Storage Protect server.
User response
Check the log files for a reason code. Check IBM Storage Protect server licenses and permissions. Retry the operation.
ANS27813E Failure starting the service 'service name': error text
Explanation
The service could not be initiated.
System action
The service is not available.
User response
Make sure that you have administrative rights. Check the log files for more information.
ANS27814E Failure stopping the service 'service name': error text
Explanation
The service could not be shut down due to some problem.
System action
The service does not shut down.
User response
Make sure that you have administrative rights. Check the log files for more information.
ANS27879E Failure turning executable file 'file name' into a stub file: error text
Explanation
The file has been stored on the IBM Storage Protect server. Turning the file into stub file failed as the Windows operating system keeps the file opened.
System action
The file is kept as is. File attributes and file times are recovered.
User response
The Windows operating system closes the cached file after an unprecditable time. If you need to migrate the file unmount the volume or reboot. Then run the file migration again.
ANS27882E The modified stub file 'file name' could not be located on the IBM Storage Protect server 'IBM Storage Protect server name'.
Explanation
The stub file could not be found on the IBM Storage Protect server. The HSM migration task cannot update the stub file on the IBM Storage Protect server.
System action
The modified stub file was not updated on the IBM Storage Protect server.
User response
Restore the file from a backup copy, or delete the stub file.
ANS27883E The backup configuration file 'config file name' could not be found or is not a file.
Explanation
The backup-archive client options file could not be found or is not a valid file.
System action
The backup-before-migrate operations will not be performed and the files will not be migrated to the IBM Storage Protect server.
User response
Create a new backup-archive options file or correct the path to the options file you want to specify.
ANS27888E Options file is not valid:backup options file. Please, select a valid backup option file.
Explanation
The specified file is not a valid options file for the backup-archive client.
System action
Processing stops.
User response
Select a valid options file.
ANS27889E Management class is not valid :management class. Select a valid management class.
Explanation
The HSM client was not able to find the specified management class in the list of the available management classes of this node.
System action
Processing stops.
User response
Select a valid management class.
ANS27890E management class management class selected for volume volume does not belong to the domain of your node.
Explanation
The management class that is selected for the volume does not belong to domain of your node.
System action
Processing stops.
User response
Select another management class for the volume. Select a management class for the domain of your node.To see available management classes for your node, run 'dsmclc listmgmtclasses'.
ANS27897E A backup options file is specified, but you did not choose to back up files before migration.
Explanation
You can only specify an options file if you also choose to back up files before migration.
System action
Processing stops.
User response
Select the option to back up files before migration.
ANS27898W Low threshold for volume volume could not be reached. Current disk usage disk usagepercent.
Explanation
Threshold migration was not able to migrate enough files to reach low threshold. There might be resident files available for migration, but these files do not match the criteria for migration such as file age or file size.
System action
Monitor continues work.
User response
Check the minimum file age and size that you configured for threshold migration candidates.
ANS27899W Backup before migrate has been deactivated. The backup option file remains selected, but is not used during migration.
Explanation
Option file is ignored.
System action
Operation has finished successfully.
User response
None
ANS27900W Management class management class name has finite retention period of number days.
Explanation
A management class with finite retention is selected. Objects are automatically removed from the IBM Storage Protect server after number days.
System action
N/A
User response
If you want to ensure that data is not automatically removed from the IBM Storage Protect server, select a management class with an unlimited retention period or with an event-based retention period.
ANS27901W Management class class name does not exist on domain. Default management class has been used.
Explanation
The configured management class does not exist on domain. Default management class has been used.
System action
Operation has finished successfully.
User response
None
ANS27902W Option file file name does not exist. Default option file has been used.
Explanation
The configured option file does not exist. Default option file has been used.
System action
Operation has finished successfully.
User response
None
ANS27914E The configured management class for threshold migration of volume volume name is not valid.
Explanation
The configured management class is not available for the HSM client node. Thus this management class cannot be used for threshold migration.
System action
Operation aborts.
User response
Select a valid management class or unconfigure threshold migration for this volume.
ANS27915E The configured option file for back up before migration for threshold migration of volume volume name is not valid.
Explanation
The configured option file for back up before migration does not exist. Thus this option file cannot be used for threshold migration.
System action
Operation aborts.
User response
Select a valid option file for back up before migration or unconfigure threshold migration for this volume.
ANS28154E Failure validating job file 'job file name': specific error text
Explanation
The job file could not be validated.
System action
The migration job is not performed.
User response
Check the log file to find the specific problems or re-create the job from scratch.
ANS28157E Deletion of objects on remote IBM Storage Protect server being matched by string or pattern 'string or pattern' is not permitted.
Explanation
The HSM client does not delete objects that belong to remote file servers.
System action
The addressed objects on the IBM Storage Protect server are not deleted.
User response
Delete the desired objects using the HSM client on the file server from which the objects were migrated.
ANS28165E No configuration was found for IBM Storage Protect server 'server name', node 'node name'.
Explanation
The IBM Storage Protect HSM client could not find the configuration required to connect to an IBM Storage Protect server.
System action
Actions that rely on the configuration are not performed.
User response
Define a valid configuration for the IBM Storage Protect server, then retry the operation.
ANS28267W The existing file 'file name' was not overwritten.
Explanation
The IBM Storage Protect HSM client did not overwrite an existing file on the file system.
System action
The file, that was not overwritten, is being skipped and the current operation continues.
User response
Remove the file and retry the operations, or specify option -f to force overwrite.
ANS28268E The file or directory 'file or directory name' could not be accessed.
Explanation
The IBM Storage Protect HSM Client could not access a file or directory on the file system.
System action
The operation is not executed.
User response
Make sure that the file or directory exists. Grant the required permissions to the file or directory, or switch to a user who owns the rights.
ANS28269E The reparse data of the stub file 'stub file name' could not be accessed.
Explanation
The IBM Storage Protect HSM client could not access reparse data of the stub file on the file system.
System action
The file not moved. A message is logged to the administrative log file.
User response
Grant the required permissions to the file or directory, or switch to a user account that has the required permissions.
ANS28275W The stub file 'file name' was not moved.
Explanation
The object on the IBM Storage Protect server is in retention state. Stub files that point to objects in retention state are not moved unless you specify the -d option with the dsmmove command.
System action
The stub file was not moved. A message is logged to the administrative log file.
User response
If you want to move stub files in retention state, specify the -d option with the dsmmove command.
ANS28279E Failure initializing cluster and hardware mapping features: error text
Explanation
The cluster and hardware mapping feature are needed to convert file path names between the local disk and the IBM Storage Protect server.
System action
The program will terminate or run with limited functionality.
User response
Correct the problem. Use the trace file for problem analysis. Hardware mappings can be adjusted using the GUI application, dsmgui.exe.
ANS28286E HSM fails because the host or cluster name has changed.
Explanation
The host and cluster names are an integral component of the HSM client's naming conventions. Changing these names might break the client. Use hardware volume mappings to adapt to this change.
System action
The operation fails and the application stops.
User response
Use the HSM for Windows GUI to correct the volume mapping. Retry the operation.
ANS28289E Failure registering the HSM client node at the IBM Storage Protect server.
Explanation
HSM for Windows cannot register at the IBM Storage Protect server without valid configuration information.
System action
The registration operation fails.
User response
Create an IBM Storage Protect options file for the HSM node you want to register. Refer to the documentation for the correct syntax. Retry the registration operation.
ANS28291E The stub file 'file name' is already in state moving.
Explanation
The stub file has already been moved by the user, and its content data is still located on the remote IBM Storage Protect server.
System action
The file is not moved. A message is logged to the administrative log file.
User response
Wait until the HSM tasks service has finished moving the content data of the stub file. Retry the move operation.
ANS28292E The source stub file 'file name' could not be opened.
Explanation
The IBM Storage Protect HSM Client could not open the source stub file for moving.
System action
The file is not moved. A message is logged to the administrative log file.
User response
Grant the required permissions to the stub file, directory, or file share or switch to a user account that has the required permissions.
ANS28293E Remote IBM Storage Protect for Data Retention servers are not supported.
Explanation
The IBM Storage Protect HSM client does not support IBM Storage Protect for Data Retention remote servers. The HSM client cannot delete objects on IBM Storage Protect for Data Retention servers.
System action
The remote IBM Storage Protect server connection is denied. A message is logged to the administrative log file.
User response
Do not move stub files from IBM Storage Protect for Data Retention servers.
ANS28315W The content data of the moved stub file 'stub file name' could not be deleted from the remote IBM Storage Protect server 'server name': error text.
Explanation
The stub file and its content data have been successfully moved to the target location, but the HSM client could not delete the stub content data on the remote server.
System action
The stub content data is left on the remote IBM Storage Protect server.
User response
Run the reconciliation service on the remote file server to delete remaining stub file data.
ANS28316E Moving the content of stub file 'stub file name' failed: error text.
Explanation
The prerequisites required to move the content could not be processed.
System action
The content of the stub file is not moved. The stub file can still be recalled from the remote IBM Storage Protect server.
User response
Check the log file for possible causes. Retry the operation after the problem is fixed.
ANS28317E Moving the content of stub file 'stub file name' failed: error text.
Explanation
Moving the content data of the stub file from the remote IBM Storage Protect server to the local IBM Storage Protect server failed.
System action
The content of the stub file is not moved. The stub file can still be recalled from the remote IBM Storage Protect server.
User response
Check the log file for possible causes. Retry the operation after the problem is fixed.
ANS28318W The stub file 'file name' was not moved.
Explanation
The migrated object that corresponds to the stub file was not found on the IBM Storage Protect server.
System action
The stub file not moved. A message is logged to the administrative log file.
User response
Check the log file for possible causes. If the file content does not exist on the IBM Storage Protect server use the reconciliation service to process orphaned stub files.
ANS28319E The stub file 'file name' was not moved due to the following reason: error string
Explanation
An error occurred when the HSM client tried to move the stub file. The reason for the error is identified.
System action
The stub file not moved. A message is logged to the administrative log file.
User response
Check the log file for possible causes. Correct the problem and retry the operation.
ANS28325E Failure writing file name container for reconciliation: file name. The current file size is (file size KB).
Explanation
Reconcile file name container could not be written. The file is used to store information during reconciliation.
System action
Reconcile is canceled for this volume.
User response
Make sure that there is enough free space on the volume to create the file. The free space should be at least twice the current file size.
ANS28326E Failure reading file name container for reconciliation: file name
Explanation
Reconcile file name container could not be read. The file is used to store information during reconciliation.
System action
Reconcile is canceled for this volume.
User response
Check the log files for detailed information.
ANS28327E Infinite loop is determined during reconciliation of volume volume name while deleting objects on IBM Storage Protect server.
Explanation
An error occured while reconciliation tried to delete a server object.
System action
Processing stops.
User response
Try to run reconciliation again. If the problem persists, contact IBM Software Support.
ANS28328E Remote IBM Storage Protect server connection connection pair is already configured for reconcile of volume volume name.
Explanation
You attempted to configure the same remote IBM Storage Protect server connection a second time.
System action
The configuration is canceled.
User response
Check command input and retry the operation.
ANS28330W The remote server connection pairs in the list for volume volume name are not unique.
Explanation
There are two remote servers with the same connection pair.
System action
The duplicated name was deleted. Operation continues.
User response
No user response is necessary.
ANS28331E The connection pair connection pair cannot be added.
Explanation
The connection cannot be added to the configuration because no dsm.opt file for this pair exists.
System action
The configuration is canceled.
User response
Check the specified connection pair.
ANS28332E Cannot remove the connection pair connection pair.
Explanation
The connection pair was not configured for reconcile. It cannot be removed.
System action
Processing stops.
User response
Check the specified connection pair.
ANS28339E Remote IBM Storage Protect server configurations are not available.
Explanation
No available remote IBM Storage Protect servers are found.
System action
Processing stops.
User response
Check for other error messages. Check the connections in the Remote IBM Storage Protect Server Connections window.
ANS28340E Cannot create cluster resource 'resource name'.
Explanation
Create Microsoft cluster resource failed.
System action
Processing stops.
User response
Make sure that the resource belongs to the local host. Check the log file for error details.
ANS28343E Failed to import configuration of volumes volume names using import file import file name.
Explanation
It was not possible to import the configuration for volumes volume names during installation. The volumes were not accessible. The import file import file name was used for the operation.
System action
The installation continues.
User response
Ensure that the volumes are accessible and configure the volume manually by either using the GUI or the command line tool dsmhsmclc.
ANS28344E Volume volume name is not configured for reconcile and you cannot add a remote IBM Storage Protect servers.
Explanation
It is not possible to add or delete a remote IBM Storage Protect server if the volume is not configured for reconciliation.
System action
The operation is stopped.
User response
If you want to add a remote IBM Storage Protect server, you must configure the volume for reconciliation.
ANS28345W The remote IBM Storage Protect server (server: 'remote IBM Storage Protect server name', user: 'user name') is not in the search list. File 'stub file name' is not processed.
Explanation
The remote IBM Storage Protect server is not part of the reconciliation configuration. Stub files in state moving that are migrated to this IBM Storage Protect server are skipped during processing.
System action
Fewer objects are processed by the operation. Processing continues.
User response
If objects on the remote IBM Storage Protect server should be reconciled, add the remote IBM Storage Protect server to the reconciliation settings for the volume.
ANS28346E No data on the IBM Storage Protect server found for file: 'orphan file name' (file space: 'file space name', server:'server name', user: 'user name').
Explanation
The process found an orphan file (no data on the IBM Storage Protect server).
System action
The operation cannot be completed if any orphan stub file has been found.
User response
Please replace the orphan stub file with the last backup to solve the problem.
ANS28349E No suitable management class for private HSM for Windows objects was found.
Explanation
The IBM Storage Protect HSM client stores and maintains private data on the IBM Storage Protect server. For this purpose a management class, that does not expire data, is required.
System action
The data is not stored on the IBM Storage Protect server. The current operation is canceled.
User response
Create and activate a management class on the IBM Storage Protect server. Use a time based management class with infinite retention period (preferred), or a event based management class. Retry the operation.
ANS28350E Reconciliation on volume volume name was stopped as the volume mapping has been changed.
Explanation
The hardware volume mapping has been changed during running reconciliation. Reconciliation has been stopped.
System action
Reconciliation was stopped for this volume. Reconciliation will be started again at the next scheduled time.
User response
None
ANS28408W Domain controllers cannot be contacted or initialized: error text
Explanation
The HSM client cannot contact or cannot initialize one or more domain controllers. HSM client functions might be limited.
System action
Processing continues. The domain controllers are omitted. If missing domain controllers cause problems a more specific message log message will be written.
User response
Check error text and log file for a more detailed reason description. Correct the problem and start HSM for Windows again.
ANS28427E Failed creating a VSS backup component for volume volume_name.
Explanation
An error occurred while HSM Monitor running reconcile tried to create a VSS backup component.
System action
Reconciliation of the volume volume_name is skipped.
User response
Try to fix VSS problem and try reconciliation again. Look for clues to the VSS problem in the hsmmonitor-admin.log file and in the hsmmonitor.log file. For information about IBM Storage Protect and VSS, see the ""IBM Storage Protect Backup-Archive Clients Installation and User's Guide"". See also the ""IBM Storage Protect Problem Determination Guide"". See the information about using Windows Volume Shadow Copy Services in these sections: \n - Defining VSS transient errors \n - Gathering VSS diagnostic information for Microsoft assistance \n - Troubleshooting errors using a VSS trace \n - Running VSS API calls with the vsreq.exe sample program
ANS28428E Failed creating a VSS snapshot for volume volume_name.
Explanation
An error occurred while HSM Monitor running reconcile tried to create a VSS snapshot.
System action
Reconciliation of the volume volume_name is skipped.
User response
Try to fix VSS problem and try reconciliation again. Look for clues to the VSS problem in the hsmmonitor-admin.log file and in the hsmmonitor.log file. For information about IBM Storage Protect and VSS, see the ""IIBM Storage Protect Backup-Archive Clients Installation and User's Guide"". See also the ""IBM Storage Protect Problem Determination Guide"". See the information about using Windows Volume Shadow Copy Services in these sections: \n - Defining VSS transient errors \n - Gathering VSS diagnostic information for Microsoft assistance \n - Troubleshooting errors using a VSS trace \n - Running VSS API calls with the vsreq.exe sample program
ANS28429E Failed to initialize the VSS library or to set the COM security.
Explanation
An error occurred while HSM Monitor running reconcile tried to load vssapi.dll or to set the COM security parameters.
System action
Reconciliation for the volume is skipped.
User response
Try to fix VSS problem and try reconciliation again. Look for clues to the VSS problem in the hsmmonitor-admin.log file and in the hsmmonitor.log file. For information about IBM Storage Protect and VSS, see the ""IBM Storage Protect Backup-Archive Clients Installation and User's Guide"". See also the ""IBM Storage Protect Problem Determination Guide"". See the information about using Windows Volume Shadow Copy Services in these sections: \n - Defining VSS transient errors \n - Gathering VSS diagnostic information for Microsoft assistance \n - Troubleshooting errors using a VSS trace \n - Running VSS API calls with the vsreq.exe sample program
ANS28430E Failed to expose of the snapshot for volume volume_name.
Explanation
An error occurred while HSM Monitor running reconcile tried to expose a snapshot.
System action
The application continues, but this reconcile run is stopped. Monitor will try reconciliation again with the next start of reconciliation.
User response
Look to the hsmmonitor.log to determine the problem.
ANS28431E Drive letter driver_letter is already used for a snapshot exposition .
Explanation
An error occurred while HSM Monitor running reconcile tried to expose a snapshot.
System action
The application continues, but this reconcile run is stopped. Monitor will try reconciliation again with the next start of reconciliation.
User response
Unexpose the snapshot on the drive or set another letter to expose.
ANS28434E Failed to import configuration of volume volume name.
Explanation
It was not possible to import the configuration for volume volume name during installation. The volume was not accessible. For example it may be a cluster volume is online on another node. There may be other reasons.
System action
The installation continues without configuring the volume for reconciliation or threshold migration.
User response
The volume was configured for reconciliation or/and threshold migration with a previous installation of HSM for Windows. Ensure that the volume is accessible and configure the volume manually by either using the GUI or the command line tool dsmhsmclc.
ANS28436W Threshold migration will be started again because configuration is updated.
Explanation
Threshold migration configuration is updated. The new configuration becomes active only after threshold migration is stopped and started again. Threshold migration is automatically stopped and started again.
System action
Threshold migration is stopped and automatically started again.
User response
No user action is required.
ANS28438W A user or group query to domain controller 'controller name' failed with error text: error text
Explanation
The requested user or group information could not be obtained from the domain controller.
System action
The user or group information is not available.
User response
Make sure that the domain controller is available and repeat the operation.
ANS28444E The device device_name is not ready.
Explanation
The snapshot was deleted or VSS service was stopped during snapshot scan.
System action
The application continues, but this reconciliation run is stopped. Monitor will try reconciliation again with the next start of reconciliation.
User response
Try to determine the reason for external snapshot deletion or VSS service stopping. Run reconciliation again.
ANS28448W Recall quotas, that are assigned to domain local groups, are no longer supported since HSM client V6.4.
Explanation
Domain local groups are not suitable for quota calculations as the Windows operating system does not pass domain local security identifiers to the HSM recall driver in some domain configurations.
System action
Domain local group quotas are no longer available. The HSM client recall service ignores domain local recall quotas when it calculates recall permissions. The HSM client GUI will remove domain local quota definitions when a new recall quota configuration file is written.
User response
Use domain global groups, computer local groups, or users for recall quota definition.
ANS28449E HSM has detected a problem with the configuration of mount point 'mount path'.
Explanation
The reconcile or threshold migration configuration for the nested volume is inconsistent. One possible reason is that this mount point no longer exists.
System action
The application continues, but it is not possible to view or update the reconcile and threshold configuration in the HSM GUI.
User response
Restart the HSM GUI and retry the operation. If the problem still exists, check dsmgui-admin.log and dsmgui.log files or contact IBM Software Support.
ANS28501E The stub file 'file name' could not be located on the IBM Storage Protect server 'IBM Storage Protect server name'.
Explanation
The stub file could not be found on the IBM Storage Protect server. The HSM client cannot restore the stub file from the IBM Storage Protect server.
System action
The stub file was not restored on the file system.
User response
Restore the file from a backup copy, or delete the stub file.
ANS28502W The stub file 'file name' could not be located on the file system.
Explanation
The stub file could not be found on the file system. The HSM client cannot restore the stub file.
System action
The stub file was not restored on the file system.
User response
Restore the file from a backup copy.
ANS28503W The stub file 'file name' is locked by another application.
Explanation
The stub file cannot be accessed because it is locked by another application. The HSM client cannot restore the file.
System action
The file was not restored from the IBM Storage Protect server.
User response
Make sure that the stub file is not locked by another application and try to recall the stub file again.
ANS28504W The file 'file name' could not be located on the file system.
Explanation
The file could not be found on the file system. The HSM client cannot migrate the file.
System action
The file was not migrated to the IBM Storage Protect server.
User response
Specify a file that exists on the file system.
ANS28505W The file 'file name' is locked by another application.
Explanation
The file cannot be accessed because it is locked by another application. The HSM client cannot migrate the file.
System action
The file was not migrated to the IBM Storage Protect server.
User response
Make sure that the stub file is not locked by another application and try to migrate the file again.
ANS28517E The management class 'management class name' does not exist.
Explanation
The management class does not exist on the IBM Storage Protect server.
System action
The operation can not be performed due to a missing management class.
User response
Specify an existing management class for the desired operation.
ANS28622E The migration candidate file 'file name' is considered invalid.
Explanation
The content of the migration candidate file has been inspected and is not valid. Files are not valid for migration if the complete content is zeroed.
System action
The migration candidate file will not be migrated.
User response
Investigate the file.
ANS28623E Retrieval of the latest ancestor content version of stub file 'file name' failed for the following reason: error reason
Explanation
Before an ancestor version of a stub file is retrieved, the related stub file is opened and the IBM Storage Protect server is queried for the file. Then the file content is retrieved from the IBM Storage Protect server to the file system. One of these operations failed.
System action
The stub file is not processed.
User response
Check for the reason and retry the operation.
ANS28895E An error occured during the listing file directory scan: error text
Explanation
The listing file directory could not be scanned correctly.
System action
The listing file search dialog closes.
User response
Check the log file for the listing directory file, that caused the problem. Repair the file or move it to another place. Restart the listing file search dialog.
ANS28896E An error occured during listing file analysis: error text
Explanation
One or more listing files could not be parsed correctly.
System action
The listing file search result dialog is not shown.
User response
Check the log file for the listing file, that caused the problem. Repair the file or move it to another place. Restart the listing file search.
ANS28897E An error occured while saving listing file search results: error text
Explanation
The listing file search results could not be stored.
System action
The listing file search results are not stored.
User response
Check the log file for the reason. Retry saving the listing file search results.
ANS28900E The Reconcile protection age must be between minimum of reconcile protection age and maximum of reconcile protection age. ( both inclusive )
Explanation
The specified value for option RECONCILEPROTAGE is not valid.
System action
Displays the correct value for option RECONCILEPROTAGE. The application aborts.
User response
Check the validity of the specified parameter value.
ANS28901E Please supply 'yes' or 'no' to the RECONCILEPROTECTED-option.
Explanation
The specified value for option RECONCILEPROTECTED is not valid.
System action
Displays the correct value for option RECONCILEPROTECTED. The application aborts.
User response
Check the validity of the specified parameter value.
ANS29002W Password access for the IBM Storage Protectserver 'IBM Storage Protect server' was changed from 'PROMPT' to 'GENERATE'.
Explanation
Password access 'PROMPT' is no longer supported.
System action
Password access was changed in the configuration options file.
User response
In case of any connection authentication problem run the configuration wizard.
ANS29021E The password is not strong enough.
Explanation
The password you entered does not meet the minimum strength requirements.
System action
The operation is canceled.
User response
Enter a password that meets the minimum strength requirements. The minimum password length is 14 characters. A password needs to have at least one lowercase character, one uppercase character, and one digit or special character. Each character cannot occur more than three times in a password. No more than two consecutive characters of the password can be identical.
ANS29022E The passwords do not match.
Explanation
The two passwords you entered do not match.
System action
The operation is canceled.
User response
Repeat entering passwords.
ANS29040E Certificate error. The certificate file 'file name' does not exist or could not be used.
Explanation
The web server, CivetWeb, did not start because OpenSSL could not use the certificate file.
System action
The HSM HTTPS service, hsmnet, stops.
User response
Ensure that the certificate file exists, that it contains a valid certificate and private key, and that the passwords match. If necessary, create new certificate files by using dsmcertificate.exe. Check the hsmnet log file, hsmnet.log, for details.
ANS29046E The next scan time was not valid.
Explanation
The specified next scan time was not valid.
System action
Show the correct format of the next scan time. The application stops.
User response
Check the validity of the specified parameter value.
ANS29047E The scan interval must be between minimum of scan interval and maximum of scan interval, inclusive
Explanation
The specified scan interval was not valid.
System action
Show the correct range of the scan interval. The application stops.
User response
Check the validity of the specified parameter value.
ANS29048E Specify 'yes' or 'no' for the SCANNOW option.
Explanation
The specified value for the SCANNOW option was not valid.
System action
Show the correct value for the SCANNOW option. The application stops.
User response
Check the validity of the specified parameter value.
ANS29049E The time that is specified for the next scan is not valid. The time must be at least 1 minute in the future.
Explanation
The next scan time must be set to at least 1 minute in the future. The time provided was before that time.
System action
Processing stops.
User response
Run the command again and select a new time, which is at least 1 minute in the future.