Problems with VSS during reconciliation
The HSM for Windows™ client uses VSS (Microsoft Volume Shadow Copy Service) during reconciliation. Errors can occur with VSS during reconciliation.
Look for clues to the VSS problem in the msmmonitor-admin.log file and in the hsmmonitor.log file.
For information about troubleshooting VSS problems with the IBM® Storage Protect backup-archive client, see Troubleshooting: Using Windows Volume Shadow Copy Services.