Troubleshooting Data Protection for Microsoft Hyper-V operations

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You can retrieve diagnostic information to resolve Data Protection for Microsoft Hyper-V issues by running Microsoft Windows PowerShell cmdlet commands.

Before you begin

Ensure that you prepare your environment to use PowerShell cmdlets. For more information, see Preparing to use PowerShell cmdlets with Data Protection for Microsoft Hyper-V.

Procedure

Complete the following steps on the system where Data Protection for Microsoft Hyper-V is installed.

Display log file information in a PowerShell Viewer by issuing the following command:
```
PS C:\> Show-DpHvApiLogEntries
```
You can investigate and share log information in the PowerShell Viewer with any of the following actions:
- Enter a term to filter the results.
- Click Add criteria to filter the information by more detailed specifications.
- Click one or more rows to save or copy their content for sharing.
Display the trace information from a trace file by issuing the following command:
```
PS C:\> Show-DpHvApiTraceEntries
```
To gather logs to review detailed diagnostic information parameter or to send to IBM® Support, save the logs in a compressed file by issuing the following command:
```
PS C:\> Get-DpHvProblemDeterminationInfo -review
```
By default, this command saves the DpHvProblemDetermination.zip file on the desktop.
Tip: If this command returns an error in the default "PowerShell" interface, start the "PowerShell ISE" interface as an administrator. Then, run the command again.
Optional: Each Data Protection for Microsoft Hyper-V cmdlet provides parameters.
To view parameters, issue the following help command:
```
help cmdlet name -ShowWindow
```