Running Must-Gather scripts
You can run the Must-Gather script for IBM Spectrum Protect for Virtual Environments - Data Protection for VMware to collect diagnostic information required by IBM Support.
For more information about the script location, installation, and prerequisites, see Collecting diagnostic data using Must-Gather scripts.
Supported operating systems
- Windows
- Linux
How to run the Must-Gather script
- Open a terminal at the Must-Gather script directory.
- Run the following command. For
example:
perl mustgather.pl --product sp-client-vmware --output-dir <target_path> --caseno <case_number> --adminid <id> [options]
Data Protection for VMware modules
| Module | Description |
|---|---|
| config | Collects IBM Storage Protect configuration files (dsm.opt, dsm.sys, dsminfo.txt). |
| logs | Gathers client logs such as dsmj.log, dsminstr.log, dsmwebcl.log, dsmerror.log, and dsmsched.log. |
| performance | Captures performance metrics and instrumentation logs (dsminstr.log). |
| vmware | Collects VMware-specific diagnostics for IBM Spectrum Protect Virtual Environments, including datamover information, VM inventory, Web GUI / FLR logs, Recovery Agent and mount operation logs, and vmcli configuration outputs across Windows and Linux platforms. |
Output summary
At the end of execution, the script automatically creates a zip
file:
mustgather_<case_number>_<product_name>_<timestamp>.zip
=== Must-Gather Collection Summary ===
Product : sp-client-ba
Version : Version 8, Release 2, Level 1.0
Node Name : TEST
Server Name : server1
Modules : Status
-----------------------------
1. config : Success
2. logs : Success
3. performance : Success
4. network : Success
5. server : Success
6. system : Success
7. vmware : Success
Check script.log inside each module folder for detailed failures.
Output : <output-dir>/mustgather_TS123456789_sp-client-vmware_20260210_034652.zip
This file can be sent to IBM Support team for analysis.