Enabling tracing

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By enabling the tracing feature, you can troubleshoot problems that you might encounter during operations with the IBM Storage Protect vSphere Client plug-in or the tag-based data mover node.

About this task

To enable tracing in the common VMware vCloud Suite layer for both the backup-archive command-line client and the IBM Storage Protect vSphere Client plug-in, the following trace files and trace properties files are used:

Log location

Trace output is added to the following log files:

(Data Protection for VMware) C:\IBM\StorageProtect\webserver\usr\servers\veProfile\logs\vcsplugin.log
(Data Protection for VMware) /opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/veProfile/logs/vcsplugin.log

Log property location

The property values are updated in the following trace properties files to enable tracing:

(Client) C:\Program Files\Tivoli\TSM\baclient\plugins\vcloudsuite\sdk\log4j.properties
(Client) /opt/tivoli/tsm/client/ba/bin/plugins/vcloudsuite/sdk/log4j.properties
(Data Protection for VMware) C:\IBM\StorageProtect\webserver\usr\servers\veProfile\apps\tsmVmGUI.war\WEB-INF\classes\log4j.properties
(Data Protection for VMware) /opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/veProfile/apps/tsmVmGUI.war/WEB-INF/classes/log4j.properties

Procedure

To view more detailed trace information for the common VMware vCloud Suite layer, change the following property value from INFO to TRACE in the corresponding log4j.properties file:
```
 logger.ve.level = TRACE
```
To view more detailed trace information for the common vCloud Suite layer, VMware vCloud Suite SDK, and associated .jar files, change the following property value from WARN to TRACE, in the corresponding log4j.properties file
```
rootLogger.level =TRACE
```
Rerun the actions or commands that caused the error.
If the error occurred in the IBM Storage Protect vSphere Client plug-in, you must restart the server that hosts the Data Protection for VMware vSphere GUI.