File restore tasks
Different types of users set up and use the file restore feature. File owners, help desk personnel, and administrators are responsible for different sets of tasks.
File owner
The file owner maintains business data such as text documents, spreadsheets, and presentation files on virtual machines (VMs).
The file owner completes the following tasks to restore individual files and folders:
Help desk personnel
Personnel in the help-desk environment assists file owners in restoring their data.
The help desk personnel provides the specific file restore URL for file owners, or restores files on behalf of the file owners.
The help desk personnel completes the following tasks:
- Obtains the file restore URL from the file restore administrator or from the Data Protection for Microsoft Hyper-V Management Console. For more information, see Step 5 of Enabling the environment for file restore operations.
- Logging in to restore files
- Restoring files from a virtual machine backup
File restore administrator
The administrator installs software, schedules VM backup operations to the IBM Storage Protect server, and manages user accounts and permissions in the Microsoft Hyper-V environment.
The administrator completes the following tasks to set up the environment for file restore:
- Enabling the environment for file restore operations
- If you expect that file owners will run file restore operations on Linux® guest VMs, complete the following tasks:
- To verify that backup operations are running as expected, wait for a scheduled backup to be completed or run an ad hoc backup operation of a VM.
After the environment is ready for file restore operations, the administrator can complete the
following optional tasks:
If you no longer have to use file restore operations, you can remove it by following the
instructions: