Running Must-Gather scripts

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You can run the Must-Gather script for IBM Storage Protect for Virtual Environments - Data Protection for Microsoft Hyper-V to collect diagnostic information required by IBM Support.

For more information about the script location, installation, and prerequisites, see Collecting diagnostic data using Must-Gather scripts.

Supported operating systems

  • Windows

How to run the Must-Gather script

  1. Open a terminal at the Must-Gather script directory.
  2. Run the following command. For example: 
    perl mustgather.pl --product sp-client-hyperv --output-dir <target_path> --caseno <case_number> --adminid <id> [options]

Data Protection for Microsoft Hyper-V modules

Table 1. Hyper-V modules
Module Description
config Collects IBM Storage Protect configuration files (dsm.opt, dsm.sys, dsminfo.txt).
logs Gathers client logs such as dsmj.log, dsminstr.log, dsmwebcl.log, dsmerror.log, and dsmsched.log.
performance Captures performance metrics and instrumentation logs (dsminstr.log).
hyperv
Collects Hyper-V–specific diagnostics including:
  • Hyper-V PowerShell outputs (VMs, services, integration services)
  • VM inventory and VM file listings
  • Hyper-V cluster logs (if applicable)
  • VE framework, derby, and veProfile logs
  • Recovery Agent and mount operation logs
  • dsmc show vm output

Output summary

At the end of execution, the script automatically creates a zip file:
mustgather_<case_number>_<product_name>_<timestamp>.zip
=== Must-Gather Collection Summary === 
Product              : sp-client-hyperv 
Version              : Version 8, Release 2, Level 1.0 
Node Name            : TEST 
Server Name          : server1 
  
  Modules           : Status
-----------------------------
 1. config          : Success
 2. hyperv          : Success
 3. logs            : Success
 4. performance     : Success 
 5. network         : Success
 6. server          : Success
 7. system          : Success

Check script.log inside each module folder for detailed failures. 
Output : <output-dir>/mustgather_TS123456789_sp-client-hyperv_20260212_034652.zip
This file can be sent to IBM Support team for analysis.

The .zip file contains the diagnostic data for each module.