Troubleshooting the space management clientEdit online Use the following information to resolve some typical problems with the space management client. Checking the time stamp of a daemon process-ID fileDetermine whether a daemon process-ID (PID) file contains a current time stamp. An old time stamp indicates that the daemon stalled.Creating a dump fileYou can create a dump file without stopping the dsmwatchd daemon process.HSM entries in the syslog fileThe HSM client creates entries in the syslog file. The HSM entries in the syslog file and the dsmerror.log file can identify HSM problems.Client trace classes for the space management clientThe space management client provides individual and aggregate trace classes. You can use aggregate trace classes for a shortcut to enable many related trace classes by specifying the aggregate trace class name. Enabling a Space Management client traceYou can trace the space management client by adding trace options to the dsm.opt client options file.Enabling daemon tracesYou can stop and start trace on HSM daemons.Log files to aid troubleshootingWhen troubleshooting the space management client, you can configure the logs that record HSM activity and error messages.Commands for displaying HSM informationspace management client commands are provided to display HSM statistics and configuration information.Commands for displaying IBM Storage Scale informationIBM® Storage Scale commands are provided to display IBM® Storage Scale information.Commands for displaying operating system informationOperating system commands are provided to display operating system information.Other tools for collecting informationA guide to collecting information is available from IBM®Software Support. HSM common problems and solutionsspace management client common problems are listed. Typical solutions are suggested.