BACKINT problem resolution

Edit online

Make sure that the BACKINT interface is working correctly before you examine the RMAN interface.

About this task

The following figure displays how to isolate the problem when the settings performed by the installer are verified.

Figure 1. Problem isolation for BACKINT

This flow chart shows the path for tracking errors. Decision points are numbered and described by numbers in the following text.

After installation is completed (Step 1.1) and manual password handling is specified, set the password (Step 1.2). When the operation completes successfully, the informational messages BKI0051I: Password successfully verified for node NODENAME on server SERVERNAME and BKI0024I: Return code is: 0. display for each server that is configured within the initSID.utl file. An error message displays when a problem occurred.

These errors are frequently encountered at Step 1.2:
BKI2001E: Socket error while connecting to ProLE at IP-Address:PORT: Connection refused
On Windows™, verify that the ProLE Service is running by viewing the Computer Management Services screen or issue this command:
net start
A list of all running services displays. On UNIX™ or Linux™, verify that the background daemon is running by issuing this command: 
 ps -ef | grep prole
Check the entry in /etc/services (UNIX or Linux) and %SYSTEMROOT%\system32\drivers\etc\services (Windows). Compare the port number from the error message with the port number within /etc/services. Also, check the entry in /etc/inittab (UNIX or Linux). If another port was set by using the option -pPORT, check this port as well. If all of this effort does not help, start the ProLE from another shell on UNIX or Linux with this command: 
prole -p PORT
Issue this command on Windows:
prole -console -p PORT
Attempt to start backint again.
BKI5001E: IBM Storage Protect™ Error: Server not found in configuration file
On UNIX or Linux, the IBM Storage Protect server that is defined in the initSID.utl file does not match the server that is specified in the dsm.sys file. On Windows, the server.opt file might be missing.
BKI5001E: IBM Storage Protect Error: ANS1353E (RC53) Session rejected: Unknown or incorrect ID entered
This message can display when the node in the server stanza of the UTL file is not valid on the server.
HANG
If backint hangs after the password is entered, the server IP address that is specified in the UNIX or Linux dsm.sys file might be incorrect.
When Step 1.2 (setting the password) is successful, proceed to Step 1.3 and do a backup by using backint to verify the settings are correct. When the backup completes successfully, the message #SAVEDBIDFILENAME displays for each saved file and BKI0024I: Return code is: 0 also displays. If an error message displays, view the error description in IBM Storage Protect for Enterprise Resource Planning: Data Protection for SAP Messages for information about how to resolve it. The primary Data Protection for SAP setup is almost complete. The BR*Tools and Oracle (when you use RMAN) must also be configured correctly. Proceed to Step 1.3 and start brbackup.