ANU0585E Unable to connect to the client acceptor.

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Explanation

Possible causes of this message include: The client acceptor is not running. The VSSALTSTAGINGDIR option setting in the option file is not set to the same value as the VSSALTSTAGINGDIR option setting in the Remote Client Agent Service (DSMAGENT) option file. They must be set to the same value.

System action

The VSS operation stops.

User response

Ensure that the client acceptor is running. Ensure that the VSSALTSTAGINGDIR option setting in the option file is set to the same value as the VSSALTSTAGINGDIR option setting in the Remote Client Agent Service (DSMAGENT) option file. After correcting the VSSALTSTAGINGDIR option inconsistency, retry the operation.