Gmail

Before you begin

Click My Backup data on the left navigation, and then click Gmail from the drop-down menu. The Gmail page appears.

On the upper-right corner of the Gmail page, the Last backup time is displayed. To select backup data of the emails or labels that you want to recover, complete the following steps:

1. Select a recovery point which is the backup time of the items to be recovered. The default recovery point is the last backup time. If you want to select a recovery point, click the calendar () button, select a date and select a recovery point, and click Apply.
2. Find emails or labels by using the following methods:
   • The labels in your Gmail are listed on the left of the page based on the selected recovery point. When you select a label from the list, the table on the right will list emails in the selected label.
   • In the search box, enter keywords of mail subjects and click the Search button () to search emails. If you want to search labels or search emails with additional conditions, click the Filters () button to expand the filter panel and refer to the following steps:
     1. In the Level filter, select Mail or Label based on the level of the items you want to recover.
     2. Configure search conditions based on the selected level:
        • Label – Enter keywords in the Label name field.
        • Mail – Configure the following conditions: Subject, Label name, Date sent, Sent from, Sent to, and Sent cc.

        If you want to reset the search conditions, click Reset.

     3. Click Search.
3. The search results table lists the emails that are contained in the selected labels or filtered by the search conditions. If you want to see the preview of an email before you restore or export the backup data, click the mail subject to open the Preview email pane on the right of the page. At the top of the pane, you can click Restore or Export.
4. To recover items , select checkboxes next to labels or emails, and click Restore or Export above the table.
5. Configure settings for the restore or export.
   • In the Restore Gmail pane, follow the steps below.
     1. Choose an option from the following to restore the data. You can click the information () button to view additional option details.
        • Restore the data to a new label
        • Overwrite existing content
        • Skip any data that already exists to avoid duplicates
     2. If you choose Restore the data to a new label, you can customize the label name in the destination. To view more information about the label name, click the information () button.
     3. In the Description field, you can enter comments for the restore job.
     4. Click Next to view the restore summary.
     5. Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.
   • In the Export window, follow the steps below.
     • Choose a format from EML, MBOX, and PST.
     • Click Export to start the export job.
     • After the export job is completed, to access the exported data, refer to Download Export Job Data.