Get Started

Follow the instructions below to complete the preparations in IBM® Storage Protect for Cloud:
  1. Sign in to the IBM Storage Protect for Cloud environment with your account.
  2. After you get a subscription of IBM Storage Protect for Cloud Google Workspace, you can accept the subscription agreement of IBM Storage Protect for Cloud Google Workspace.
  3. Connect your Google tenant in IBM Storage Protect for Cloud > Management > Tenant management. For additional details, refer to the Connect your Tenants to IBM Storage Protect for Cloud section in the IBM Storage Protect for Cloud user guide.
  4. Refer to the instructions below to prepare an app in your Google Workspace environment:
    • Custom Google app – If your organization has specific requirements, refer to the Custom Google App to configure a custom Google app.
      Note that a custom Google app is required in the following scenarios:
      • When using the default service app (IBM Tenant Management), you may encounter throttling issues caused by Google quota limits. If performance is a concern, consider configuring a custom Google app for your organization.
      • If your organization wants to enable protection for the Chat/Vault service, it is necessary to configure a custom Google app.
    • Default service app – You can search and install the IBM Tenant Management app from the Google Workspace Marketplace. For the permissions requested by the IBM Tenant Management apps, see the IBM Storage Protect for Cloud Google Workspace sections in the IBM Storage Protect for Cloud user guide.
      Note: If your organization has configured both the default IBM Tenant Management app and a custom Google app, only the custom Google app will be used in backup and restore jobs.
  5. In IBM Storage Protect for Cloud, create an app profile for Google Workspace. For additional details, see the Create an App Profile section in the IBM Storage Protect for Cloud user guide.
    Note: Managing an app profile requires the Super Admin account in Google Workspace. Ensure that the Super Admin account has been assigned with the required licenses:
    • The Google Workspace module requires licenses for the Gmail, Calendar, Contacts, Drive, and Chat services. The following additional licenses are only needed for managing specific services: Shared drive for shared drives and Vault for Vault matters.
    • The Google Classroom module requires licenses for the Classroom service.
  6. Navigate to IBM Storage Protect for Cloud > Auto discovery, and create scan profiles to automatically scan Google Workspace objects into containers for backup. For additional details, see the Auto Discovery for Google Workspace section in the IBM Storage Protect for Cloud user guide.
    Note: For each scanned shared drive to be backed up, ensure there is at least one member with the Manager permission. Otherwise, the shared drive cannot be successfully backed up.
  7. You can add users into IBM Storage Protect for Cloud and grant permissions for them to perform backup and restore. For additional details, see the Manage Users section in the IBM Storage Protect for Cloud user guide.
  8. In IBM Storage Protect for Cloud, to access IBM Storage Protect for Cloud Google Workspace, click Backup on the left navigation, and then click Google Workspace from the drop-down list. You can also My Services on the left navigation, and then click IBM Storage Protect for Cloud Google Workspace under the All services or My favorite services tab.
In IBM Storage Protect for Cloud Google Workspace, refer to the sections below to get started with your data protection:
  1. Complete your customization for backup jobs. For details, refer to the Configure General Settings for Backup and Change the Protected Scope sections.
  2. Manage security groups / user access to control users’ permissions for data recovery. For details, refer to the Account Management and Configure Self-service Settings for Recovery Portal sections.
    Note: For additional methods about deleting users’ backup data due to security/GDPR concerns, refer to Data Management.
  3. Configure notification profiles to receive email alerts when there are job exceptions or unusual activities detected. For details, refer to Configure Job Status Notification Settings.
  4. Perform data recovery for Google Workspace, Google Vault, or Google Classroom data. For details, refer to Recover Google Workspace Data, Export Google Vault Data, and Recover Google Classroom Data.
  5. Monitor jobs, view job reports, and download exported data. For details, refer to Monitor Jobs and Download Job Reports and Download Data of Export Jobs.
  6. Check reports in Cloud Backup for Google Workspace. For details, refer to View Reports.
  7. View user activities in IBM Storage Protect for Cloud Google Workspace and IBM Storage Protect for Cloud Recovery Portal. For details, refer to Audit User Activities in System Auditor.
  8. View your organization’s subscription information, including utilization, top consumers, and usage history. For details, refer to View Subscription Information.