Configure Backup Settings

The Settings > Backup page displays the common backup settings that you can directly enable.

You can choose to:
  • Back up private/shared channels
  • Back up the Recordings folder
  • Back up Planner data
  • Configure backup for Teams Chat
  • Configure impersonation accounts for Public Folders backup
  • Skip specific errors by error codes

Other than the settings above, you can also go to the legacy UI for more backup settings or contact the for assistance. For additional backup settings that can be enabled on your demand, refer to On-Demand Backup Settings.

Back up private/shared channels

Select whether to back up private/shared channels in Microsoft Teams. You can configure an app profile to connect your tenant for a successful backup of private/shared channels or you can still use the obsolete service account method. The service account you use must be an owner of all current and future private/shared channels. For details refer to Manage Scan Profiles.

Back up Recordings folder

As updated by Microsoft for Microsoft Teams, all new Teams meeting recordings will be saved to OneDrive and Share Point. (The change from using Microsoft Stream to OneDrive for and SharePoint for meeting recordings will be a phased approach. For details, refer to this Microsoft article.

Microsoft will create the Recordings folder or use the existing Recordings folder in your OneDrive (user’s OneDrive/Recordings) or the Recordings folder in the Documents library of the Teams channel (Teams channel site/Documents/ChannelName/Recordings) to store the meeting recording files.

You can now use the Back up Recordings folder option to control whether to include the Recordings folder in the backup. By default, the Back up Recordings folder option is deselected.

Note: Once you select this option to back up the Recordings folder, the Recordings folder will always be included in the subscription consumption, even if you deselect it in the future.
Note the following for excluding the Recordings folder from backup:
  • If you are using a custom app to protect OneDrive, to exclude the Recordings folder from the OneDrive backup, ensure the Microsoft Graph permission has been updated.
  • As there aren’t any properties to distinguish the Stream files from the other MP4 files or if the Recordings folder was created manually or automatically, the Recordings folder found in the specific paths will be excluded, as well as all the content in it. Please do not use this folder to store the other files that you want to protect via IBM® Storage Protect for Cloud Microsoft 365.
  • If you delete a public channel from Teams, its connected channel folder in the team site (the folder with the channel name under the Documents library) will not be deleted. This folder will no longer be identified as a channel folder, and its Recordings folder will no longer be regarded as the folder storing meeting recording files for a channel. If you deselected the Back up Recordings folder option at this time, the backup job will still include this Recordings folder as well as its parent folder for the backup of site content.
  • (API limitation) In the app context (using app profile authentication or the hybrid mode), the backup service for OneDrive will create the Recordings folder automatically if it does not exist.
  • If you want to exclude the Recordings folder after this Recordings folder has been protected for a while, you will be notified that deselecting this folder will create a gap in backups for recordings saved between this point in time and whenever you choose to enable this option again. We will not retroactively protect recordings outside this window.

Back up Planner Data

Select whether to protect the Planner data. This option is by default disabled if you are a new customer to IBM Storage Protect for Cloud Microsoft 365 after July 2023 release, or you have been using app profile only for Auto discovery.

If you are an existing customer who has been using service account authentication for auto discovery or using app profile authentication with an additional delegated app to protect Planner data, this option will be enabled in this case, and your Planner data will continuously be protected.

Configure backup for Teams chat

If you enable the Teams Chat service, you can choose whether to use thedefault Microsoft Graph API orTeams Export API model B to retrieve Teams chat messages from Microsoft Teams Chat for backup and you must customize the backup start date for Teams chat messages. Note that the backup start date cannot be changed once saved.

Using the free default Microsoft Graph API can potentially result in less optimal performance compared to the Teams Export API model B. The Export API model B will charge the app creator $ 0.00075 per message and that it may cost a lot if you have a large scale of chat messages to protect. You can follow this Microsoft article to look up the number of the Teams chat messages in your tenant and estimate the cost.

Configure impersonation accounts for Public Folders

The impersonation accounts that you configured for Public Folders in IBM Storage Protect for Cloud interface are synchronized to IBM Storage Protect for Cloud Microsoft 365 after July 2023 release. IBM Storage Protect for Cloud in app context only will use the impersonation accounts for the backup and restore of Public Folders.

The Public Folders service will perform operations by using the permissions that are associated with the impersonation accounts. We recommend a 1:500 ratio for the impersonation accounts and the Public Folders. For more information about impersonation technology, see Impersonation and EWS in Exchange
The impersonation accounts configured must meet the following conditions:
  • The impersonation account must have the Exchange Online product license.
  • This user must also have the Owner permission to the Public Folders.

Skip specific errors by error codes

For some job errors, IBM Storage Protect for Cloud Microsoft 365 provides error codes, and you can find them in the job report. For more information, refer to the Troubleshooting Guide. If you wish to ignore specific errors and prevent them from affecting the job status, you can skip these errors by error codes.
Note: The configuration will apply to all objects in all service types that encounter the corresponding errors, including newly scanned objects.