On-Demand Backup Settings
We have removed several backup settings that are less common. If you want to enable these settings, you can contact the support team for assistance. For details, refer to the following:
Back up recoverable items and their primary mailboxes
You can choose to protect the Recoverable Items folder in the user’s primary mailbox for the Exchange Online service. If you want to enable this feature, contact support for assistance. Note that an additional cost is required. Currently, we support the Deletions, Purges, Versions, and DiscoveryHolders subfolders in the Recoverable Items. For more information about Recoverable Items, refer to this Microsoft article: Recoverable Items folder in Exchange Online. On the backup data tree, you can find the data in the following directory: mailbox address/Recoverable Items folder (System). This folder cannot be a destination for an out of place restore, and the backup data of this folder being restored to its original mailbox will use the following name: Recovery Items folder (System) _ Restored. Note that due to the API limitation, this folder directory will always be displayed in English regardless of the preferred display language of Microsoft 365.
Back up the Preservation Hold library
By default, the Preservation Hold library is not protected by IBM® Storage Protect for Cloud Microsoft 365. If you want to enable this feature, IBM Software Support for assistance. Note that an additional cost is required.
Back up item and file versions
By default, history versions of items and files are not backed up due to the regular recovery points created by backup jobs, as well as Microsoft 365 API overhead and limitations related to versions. Our experience shows that most user and legal requests pertain only to the most recent active version. Additionally, we capture multiple roll-back points during our daily backups to ensure you have a change history for each document outside native versioning.
If you need to back up the versions for some reason and are willing to accept the performance impact, please contact IBM support to have it enabled.
The backup job will include the most recent 10 versions by default. Due to API limitations, the OneDrive service does not support protecting items and file versions.
Include specific mailbox folders (Deleted Items and Junk Email)
By default, the Deleted Items folder and the Junk Emails folder will not be protected. Keeping these options unchecked will improve job performance.
Back up Public Folder metadata
By default, Public Folder metadata will not be protected. IBM Storage Protect for Cloud Microsoft 365 now supports the backup of Public Folder metadata via app profile authentication. To protect Public Folder metadata, ensure your backup for Public Folder metadata is enabled and the Exchange Administrator role is assigned to the app in Microsoft Entra ID.