Teams

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Teams service can protect all the Teams channels, Teams settings and permissions, channel conversations and files, primary team site, private or shared channel sites, planner data, etc.

For a full list of the supported data types, refer to Teams Data Types. To protect Teams mailboxes, at least one owner/member in the team should have the Exchange Online product license.

The Teams service is now available for customers using Microsoft 365 operated by 21Vianet in China. Note that hosted content is unsupported and will be skipped in the backup.

For Auto discovery and data protection of Microsoft 365 Teams, you must have at least one of the following apps configured for your tenant:
  • IBM® Storage Protect for Cloud Microsoft™ 365 (All permissions) service app
  • Microsoft 365 default app with all permissions
  • Custom Azure app with the required permissions

For details on creating an app profile, refer to App Profile for Microsoft 365 or App Profile for a Custom Azure App.

If you are using a Multi-geo tenant, ensure the app profile has the Exchange Administrator role. This role is required to restore the region information for Microsoft 365 Groups and Teams. Otherwise, your group or team backed up from a specific region will be restored to the default region. For details on how to assign the role to an app, refer to How to Assign the Exchange Administrator Role to an App.

After your authentication method is ready, navigate to the Auto Discovery in IBM Storage Protect for Cloud interface to configure a scan profile for the Teams that you want to protect in IBM Storage Protect for Cloud Microsoft 365. For details, refer to Auto Discovery for Microsoft 365.

Then, you can navigate to IBM Storage Protect for Cloud Microsoft 365 interface to enable the backup service after the Auto Discovery scan job completes.