Restore Users

Before you begin

Note: Before you restore a temporarily deleted user, ensure the IBM® Storage Protect for Cloud Azure VMs, Storage, and Entra ID service app has the Global Administrator role.

Procedure

To restore users, follow the steps below:

  1. Go to the Restore page and click the Microsoft Entra ID tile.
  2. Click the Recovery point tile.
  3. In the restore wizard, a calendar displays all the data recovery points. You can choose whether to display the finished with the exception jobs in the calendar by selecting the Include jobs with only partial backup data option.
  4. Hover over the data recovery point to view the job details, including the job status, job start time, scope name, scope ID, job ID, backup size, and the number of objects in a backup, and click the data recovery point that you want to use in the calendar.
  5. Select User from the object type filter. You can use Name or User principal name to find the user. You can also manage the columns to adjust the view of users.
  6. Select the user that you want to restore and then click the Restore button. You can view the group information in the View properties step and then click Next. You can also choose to download the user properties and use the script in the downloaded package to automatically add the users to an on-premises active directory. For details, refer to Download User Properties.
    Note: If you select multiple users, you can directly configure restore options following the steps below in the Restore users panel.
  7. In the Restore Options step, you can expand the list to view all the selected users, choose where you would like to restore the user, and then select Merge, Overwrite, or Skip as the conflict resolution.

    If a conflict occurs, Merge is to add the backup data to the destination for the properties that support adding new items. The existing properties with unique values will be replaced with the backup data. Overwrite is to remove the conflicting object from the destination and restore the backup data. Skip is to skip the restore of the backup data and keep the destination object intact.

  8. If you have chosen to restore the backup data to its original location, you can enter a default password for the users being permanently deleted in the Password field and choose whether to force these users to change their password when they first sign in. Enter a description for this restore job for further reference, and then click Nextto go to the Overview page to review the restore settings and the user that you have selected for restore. Click Restore after you finish reviewing the settings; if you have chosen to restore the backup data to another location, you need to configure the destination where you would like to keep the recovered data. Continue the steps below.
  9. You can enter a description for this restore job for further reference.
  10. Click Next.
  11. In the Destination step, select a destination app profile. Configure the Advanced options if you select Merge as the restore options for groups, to ensure that the properties in the relationship backed up at the recovery point can be added to the target group.
  12. In the Password field, you can enter a default password for the users being permanently deleted and choose whether to force these users to change their password when they first sign in.
  13. Click Next.
  14. Review the restore settings in the Overview step and click Restore to run the restore job.