Select Gmail Data via Search Mode

To search specific items in a user’s Gmail to restore or export, follow the steps below:

1. Click Restore () on the left navigation.
2. On the Restore page, select the Search mode tab and select the User services option.
   Note: On the Restore page, click the Google Workspace tab if your organization also has other modules.
3. To search for a Google user, enter keywords of the username in the Search by email address field and select the desired user’s email address from the drop-down list.
4. Click Search. The Select and restore the user data page appears. The Email address field displays the email address of the selected user.
5. Keep the Selected items option selected on the right of the Email address field, and then click the Gmail tab.
6. In the Level drop-down list, select one of the following options based on the object type you want to recover:
   • If you want to restore or export Gmail data for the user, select User.
   • If you want to search for specific labels to restore or export, select Label.
   • If you want to search for specific emails to restore or export, select Mail.
7. Based on the level you select, configure the search conditions to search for the specific data you want to recover:
   • If you select User, click the Backup time range field and set a time range to search for the backup data you want to recover.
   • If you select Label, configure the following conditions to search for backup labels:
     • Backup time range – Click this field and set a time range to search for the backup data you want to recover.
     • Label name – In this field, you can enter keywords of label names to search for labels.
   • If you select Mail, configure the following conditions to search for backup emails:
     • Backup time range – Click this field and set a time range to search for the backup data you want to recover.
     • Label name – In this field, you can enter keywords of label names to search for emails.
     • Subject – In this field, you can enter keywords of subjects to search for emails.
     • Date sent – You can click this field and set a time range to search for emails.
     • Sent from, Sent to, or Sent cc – You can also enter information in these fields to search for emails.
8. Click Search to search for the backup data you want to recover.
9. In the search results table, find the item you want to recover. To select the status you want to recover for this item, select a backup job time in the drop-down list under the Recovery point column.
   Note the following:

   • The Hierarchy column shows the information on the latest time in Recovery point.
10. You can take the following actions to recover data:
    • To restore items, select the checkboxes next to the items, and click Restore above the table. For additional details, see Configure Settings to Restore Gmail Data.
    • To export backup data of items, select the checkboxes next to the items, and click Export above the table. For additional details, see Export Gmail Data.