Procedure
To restore/export backup Gmail data from a specific recovery point, follow
the steps below:
-
Click Restore (
)
on the left navigation.
-
On the Restore page, select the Calendar mode tab.
Note: On the Restore page, click the Google
Workspace tab if your organization also has other modules.
-
Select the Gmail option from the drop-down list at the top of the
calendar.
-
By default, only the successful backup jobs are displayed on the calendar. If
you also want to check backup jobs with exceptions, select the Include jobs
with partial backup data option.
-
Each recovery point on the calendar represents the start time of a backup job.
By default, the calendar displays the current month’s page. You can click
components on the calendar to find the month page which lists your desired
recovery points.
-
Click a recovery point, and you are directed to the table listing users who are
in the backup scope of the Gmail service.
Note: By default, the scope contains historical backup
data. If you want to recover contents that were just backed up by the
selected backup job, select the Include data from this backup only
option.
-
Backup objects can be listed into the following levels: User (
), Label (
), and Mail (
). Note the following:
- When you hover the mouse over an item with sub-level items, you can
click that item and continue to select sub-level items as needed.
- When you select a parent-level item, all sub-level items will also be
selected. If you only want to recover some of the sub-level items, you
can return to the parent-level item and deselect it.
-
You can take the following actions to recover data:
- To restore items, select the checkboxes next to the items, and click
Restore above the table. For additional details, see
Configure Settings to Restore Gmail Data.
- To export backup data of items, select the checkboxes next to the items,
and click Export above the table. For additional details, see
Export Gmail
Data.
Note: If you select items of different levels to
restore/export, the restore/export settings will follow the selected
parent-level items.