OneDrive

Follow the steps below to recover backup data of OneDrive:

1. Click the OneDrive tile.
2. You can choose one of the following methods to find the data to restore.
   • Search mode – Use the properties to search for backup data of OneDrive items. Refer to the steps below:
     1. If you want to search for backup data by their document names, enter keywords in the search box. If you want to narrow your search by additional conditions, click Advanced to expand the search panel and configure the following conditions:
        • Document name – Enter keywords of a document name.
        • Folder name or location – Enter keywords of a folder name, or enter a folder location (example: folder name\subfolder name).

          Click Search to search for the backup data. If you want to reset the search conditions, click Reset.

     2. The search results are listed in the table below. A maximum of 2000 search results can be displayed.
        You can do the following:

        • By default, the items listed in the search results table are the latest backup data. If your desired items are not in the table and there is a message indicating that you can search for more backup data, click here in the message at the bottom of the table.
        • If you want to modify the search conditions, click the Advanced search () button to expand the advanced search panel and configure the search conditions. You can click the Cancel () button to clear the current search conditions.
        • Click the document name of a file to preview the file content in a new tab and you can also get the file path on the Preview page. The following file types are supported by the preview function: Word (DOC, DOCX, RTF, DOT, DOTX, and DOTM), Excel (XLS, XLSX, XLSB, XLT, XLTX, CSV, and TSV), PowerPoint (PPT, PPTX, PPS, POT, PPSX, PPTM, PPSM, POTX, and POTM), and PDF.
   • Tree mode – Browse and find the backup data of OneDrive items. The Tree mode can load all folders on the tree. The folders that were previously backed up but later deleted from Microsoft 365 are also included in the Tree mode. Refer to the steps below:
     1. Click Try using the tree mode to switch to the Tree mode.
     2. On the left side of the page, click your mailbox to display the folders in your OneDrive backup data from the latest recovery point. Selecting a folder from the list will show its contents in the table on the right, along with any sub-folders.
     3. In the search box, you can enter keywords and search for backup data in the current folder by document name. The search results are listed on the right side of the page. Note that the search conditions you configure will automatically apply to the folder you select.
3. To select one or multiple items to be restored or exported, select the checkboxes next to the items. If you want to select all items, select the top checkbox next to Document name in the table.
   Note the following:

   • Both content and security of the selected items will be restored.
   • Previous versions of files cannot be restored.
   • If the last modified time of the conflicting destination content is the same, the restore will be skipped; if the last modified time is different, the conflicting destination content will be kept, and the backup data of the conflicting content will be added to the destination with a sequential number suffix (for example, _1) added to the file name.
   • If two users have the same email address, for security concerns, IBM Storage Protect for Cloud Recovery Portal does not support one user in restoring the other user’s OneDrive backup data.
   • By default, sharing links for the content won’t be restored. When necessary, administrators can enable the restore of sharing links in IBM Storage Protect for Cloud Microsoft 365.
4. Click Restore to restore the selected items to their original locations, or click Export to export and download the selected items to a local path.
5. Once the restore/export job starts, you can go to Request history to view the progress of the job. In Request history, you can also view simple job reports and download exported data. For more details, refer to View Request History and Download Exported Data.