Export Teams Chat Messages

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About this task

You can search and select the users, specific chats, or individual chat messages to export. The chat messages will be exported to an HTML file. For additional details on the supported and unsupported data types of Teams Chat Message, refer to Teams Chat Data Types.
Note the following:
  • When you select users to export, you can only select up to 10 users at once.
  • When exporting Teams Chat with multiple users whose names contain more than 1000 characters in total, the export ZIP file will be empty.

Procedure

Complete the steps below to export Teams Chat messages:
  1. Navigate to the Restore > IBM® Storage Protect for Cloud Backuppage, and then click the Teams Chat tile.
  2. Select the items that you want to export. You can choose one of the following methods to find the data to export.

    • Search mode – Define the search scope and then use the properties to search for the items within the scope. Refer to the steps below:

      1. In the Name field, enter or select the user principal name. The default search condition is to search the backup data within the last backup cycle.
      2. In the Backup Time Range field, the time range of the last backup cycle is displayed by default. Click the Calendar () button to customize the backup time range. The start date must be earlier than the end date. You can click Reset if you want to reset the settings. Click OK to save your customization.
      3. Select Users, Chats, or Chat Messages from the Level list for the items you want to find and enter the keywords in the corresponding property field for search. You can also leave the search conditions empty to search for all the objects of the selected level.
      4. Click Search to search the items according to the conditions you configured. The search conditions and the search results are displayed. The search results table will display a maximum of 2000 items. You can edit the search conditions and click Search to adjust the search results.

    • Calendar mode – Find a backup job that backed up the items at the time of the status you want to recover, and then search and select the items from the backup data of that backup job.

      1. In the calendar, all backup jobs of Microsoft Teams Chat are displayed. You can select whether to display the finished with exceptions or failed jobs in the calendar by selecting the Include jobs with only partial backup data option. Note that the data of these jobs may be incomplete. Hover over a backup job to show the backup job details.
      2. Select a backup job. All backup data, up to a maximum of 2000 items, are displayed in the table. You can select the Show data from this backup only option (historical data in this scope from previous backups not included) to only show the data backed up in the selected backup job.
      3. You can enter keywords to search the items, or you can click the backup data to browse the items you want to restore.
  3. Select a node, and then click Export.
  4. An export job for Teams will start, and you can navigate to Job Monitor to view the job status and download the exported data.