Gmail Data Types

The table below lists data types that are supported or unsupported for Gmail restore in IBM® Storage Protect for Cloud Google Workspace.

Data Types Support Status Comments
User User’s primary email Supported If you select backup data of the emails displaying a Calendar event above the mail content and choose to Restore the data to another location, the restored emails in the destination will not show the Calendar event above the mail content.
Label Inbox Supported
Starred Supported The stars will be restored in the default style. The styles of the stars cannot be kept due to Google API limitations. You can manually change the star styles after the restore.
Snoozed Partially Supported In user or mail level restore, the snoozed emails will be restored to the All Mail label, but the original Snoozed status cannot be kept.
Important Supported
Sent Supported  
Drafts Supported If you select backup data of emails in Drafts and choose to Restore the data to another location, after the restore, the emails in the destination are no longer drafts and cannot be edited.
All Mail Unsupported
Spam Supported Supports backup and restore when the Spam label is selected in Backup Settings.
Trash Supported Supports backup and restore when the Trash label is selected in Backup Settings.
Updates Supported
Forums Supported
Promotions Supported
Social Supported
Custom labels Supported Does not support restoring labels whose names contain the character “/.”
Personal Supported To find emails with this category in Gmail, enter personal in the search box and click category:personal in the drop-down list.
Unread Supported To find emails with this label in Gmail, enter unread in the search box and click label:unread in the drop-down list.
Scheduled Unsupported
Archive Supported
Mail Muted email Partially Supported The muted emails will be restored to the All Mail label, but their original Muted label cannot be kept.
Attached files Supported For files that are larger than 25 MB and attached to emails via Drive links, after the restore, the links still work only when the files remain in Drive.
The attachments in the emails sent from external users are unsupported due to Google API limitations.
Files inserted with Drive link Supported After the restore, the links still work only when the files remain in Drive.
Task Unsupported
Keep Unsupported
Add-ons Unsupported
Gmail Settings Unsupported
Chat Unsupported