Deactivating a user

Edit online

You might want to deactivate a user account because the user moved to another department, because the user is on a leave of absence, or due to a security issue.

About this task

Deactivating a user does not permanently remove the user from the system. After deactivating a user, the administrator can activate the user account again.

Procedure

  1. Sign in to the PEM Portal as a Sponsor Administrator.
  2. Click Directory > Users to access the Users page.
  3. Click the arrow in the Actions column for the user, and select Deactivate.
    A confirmation window opens.
  4. Click Deactivate to deactivate the user.
    An email notice is sent to the user about account deactivation. The user is marked as Inactive in the Status column.