Deactivating a user

You might want to deactivate a user account because the user moved to another department, because the user is on a leave of absence, or due to a security issue.

Deactivating a user does not permanently remove the user from the system. After you deactivate a user, the administrator can activate the user account again.

  1. Sign in to PEM Portal as a Partner Administrator.
  2. Click Directory > Users to access the Users page.
  3. Click the icon in the Actions column, select Deactivate.
    A confirmation window opens.
  4. Click OK to deactivate the user.
    An email notice is sent to the user about account deactivation. The user is marked as Inactive in the Status column.