Advocating the server key file
The contents of the RTM server key file (.appkey) must be the same as the database value.
Find the RTM_TOP/rtm/etc/.appkey file on the old RTM server. The contents of the .appkey file must be the same as the database value. Use the following MySQL command to get the database value:
SELECT value FROM settings WHERE name=’app_key’;
If the two values differ, make them the same by either replacing the database value, or the contents of the .appkey file.
Use the following command to restart the advocate service:
/etc/init.d/advocate restart