Renaming or disabling the default admin account

By default, RTM comes with a default administrative account called ‘admin’ that is well known throughout the industry, and therefore may be a target of attempted compromises from hackers. Even with the new levels of security such as account lockout, there may still be risk of compromise from hackers. To avoid this additional risk, it is strongly recommended that you either disable, or rename the ‘admin’ account. We do not recommend removing the account as it is used as a primary account for the system.

Renaming the ‘admin’ account

If you wish to rename the account, you must edit the User Account and simply change the user name from ‘admin’ to a name that you wish to use long term. Then, since you likely had to make this change as the admin, you will have to logout and back in again as the new administrative account.

Disabling the ‘admin’ account

To disable the account, you need to first create a new admin account. You can do this by following the procedure below:

  1. Go to Console > Settings > Users and select the ‘admin’ account. Select Copy from the actions drop-down.

    Copying the admin account.

  2. When you click Go, the Copy screen opens. Type in the new account Username, Full Name, and Realm of Local.

    Copying the admin account.

  3. You must also set a default password. Edit the new admin account and set a default password. You can uncheck the box to force the user to change password at next login.
  4. Next, edit the new ‘admin’ account and uncheck Enabled.
  5. Lastly, go to Console > Configuration > Settings > Authentication and change the Primary Admin to the new admin account as shown below.

    Changing the Primary Admin.