BTACS0043E: Probe fails after upgrading IBM Spectrum Control

Problem

After you complete the upgrade of IBM Spectrum Control to 5.3.2 or later, and a probe attempts to collect metadata from a device, authentication to the IBM Spectrum Control server fails.

Error BTACS0043E is shown in the following log files:

Data collection log

STS0306I: Job queued for processing. Waiting for idle thread.
GEN0404I: Probe started.
SAA0022I: Storage Subsystem XYZ (0) will be probed.
SRV0451E: Error calling device server probeAll service.
BTACS0043E Failed to authenticate with host my.spectrum.control.server.ibm.com:9550.
Invalid host authentication password.
GEN0400E: Probe completed with errors.

Server log

GEN0042E: Error reading log-file installation_dir/device/log\SVC-2145-0123456789-IBM.340\msg.33
520527.1.0000020012345678.log
BTACS0043E Failed to authenticate with host my.spectrum.control.server.ibm.com:9550.
Invalid host authentication password.
java.lang.RuntimeException: BTACS0043E Failed to authenticate with host my.spectrum.control.server.ibm.com:9550:. Invalid host
authentication password.