The status of a virtual machine is not consistent
The status of a monitored virtual machine might be different depending on the page in the GUI where it is being viewed.
Problem
For
example, if a virtual machine that is managed by a hypervisor is down
or unreachable, the following statuses might be displayed:
- On the details page for a hypervisor, the status of the virtual machine might be Normal.
- On the details page for a server, the status of the virtual machine might be Unreachable.
This situation occurs because different probes are collecting
data about the status of a virtual machine:
- Probes of the managing hypervisor collect information about the status of the virtual machine configuration.
- Probes of the virtual machine collect information about the virtual computer that is hosted by the virtual machine.
Action
Based
on the status that you want to view, go to the corresponding location
in the GUI:
- For the status of the virtual machine configuration, go to the details page for a hypervisor.
- For the status of the virtual computer that is hosted by the virtual machine, go to the details page for a server.