SAN Volume Controller troubleshooting

Use this section to troubleshoot and resolve SAN Volume Controller problems.

All ports of a host lose access to the volume
This problem occurs with SAN Volume Controller.
Error message: performance data files could not be correlated
This error occurs with the SAN Volume Controller.
SAN Volume Controller reports are incorrect
The SAN Volume Controller reports are incorrect.
Probing a SAN Volume Controller cluster fails when the cluster ID changes
When a SAN Volume Controller cluster ID changes, the first probe after the ID change fails. Subsequent probes complete successfully.
Setting the rate at which data is copied between volumes on storage systems that run IBM Storage Virtualize
Set the synchronization rate to avoid performance problems on volumes on IBM SAN Volume Controller, IBM Storage Virtualize for Public Cloud, IBM Storage Virtualize as Software Only, and IBM Storwize storage systems, and on IBM Storage FlashSystem devices that run IBM Storage Virtualize.
Some capacity values are zero
Storage systems that run IBM Spectrum® Virtualize with firmware 8.2 or earlier might show zero values for some capacity values.

Parent topic: Introduction to troubleshooting