Independent software vendors troubleshooting Use this section to troubleshoot and resolve independent software vendor problems. HDS HiCommand shows a different set of volumesThis problem occurs with the Hitachi Data Systems.Reports for an Hitachi Data Systems subsystem do not show current informationThe IBM Spectrum® Control reports do not show the current information for an Hitachi Data Systems (HDS) subsystem after the HDS Storage Navigator is used to create and assign LUNs. Tool to dump MSCS cluster configurationThis topic provides information on the dump tool for the MSCS cluster configuration. Cannot collect performance data from EMC CLARiiONYou cannot collect performance data from the EMC CLARiiON. Error message: HWNPM2132WYou receive this message when you are try to collect performance data from a Data ONTAP file system. Assigning a volume for EMC CLARiiON failsIf you try to assign a volume to a host for an EMC CLARiiON storage system and that volume is not defined on the EMC CLARiiON storage system, the assignment fails. Incorrect password for SAN Volume Controller is acceptedA valid password with extra characters is accepted when you add a SAN Volume Controller storage system to IBM Spectrum® Control .You cannot unassign volumes from a Hewlett Packard EVA deviceIBM Spectrum® Control cannot unassign volumes from a Hewlett Packard EVA device. Getting timeouts and probe failures when using a Brocade switchYou are getting IBM Spectrum® Control timeouts and probe failures when using a Brocade switch. Resolving a problem connecting to ESXIf a problem occurs with the connection to the VMware ESX hypervisor, the messages BTAVM2201E/BTAVM2202E, BTAVM2017E, and BTADS0001I are displayed in the probe result and trace logs. This message sequence indicates that the optical-fiber connector (FC) connection to the hypervisor was disabled .Parent topic: Introduction to troubleshooting