Acknowledging the status of internal resources
The statuses of internal resources are used to determine the condition of the associated storage systems, servers, hypervisors, fabrics, and switches. Sometimes these statuses might represent problems that commonly occur or are known, but can be ignored. In such cases, you can acknowledge the status of an internal resource so that it is not used to determine the condition of a top-level resource.
About this task
For example, if the status of a volume is Error, the condition of the associated storage system is also Error. If the Error status of the volume is acknowledged, its status is not used to determine the overall condition of its storage system. In this case, if the other internal resources of the storage system are Normal, then the condition of the storage system is also Normal.
Procedure
- In the menu bar, go to the type of resource in which the internal resource is
located. For example, if you want to acknowledge the status of internal resources for a switch, go to .
- Right-click a resource and select View Details.
For example, if you want to acknowledge the status of a port on a switch, right-click that switch and select View Details.
- In the Internal Resources section of the resource details page,
click the name of the internal resource.
For example, if you want to acknowledge the status of a port on a switch, click Ports.
- Right-click the resource and select Mark Condition as
Acknowledged. A window shows that the status for the specified resource was acknowledged. For example, if you want to acknowledge the status of a port, right-click the port and select Mark Condition as Acknowledged.
- Optional: To acknowledge multiple resources at the same time, press Ctrl and click each resource. To select a series of resources, select the first resource, and then press Shift and click the last resource. When the resources are selected, right-click a row in the list and select Mark Condition as Acknowledged.
- Click Close. The status of the related, top-level resource might take several minutes to update.
Results
- The status of the internal resource is no longer used to determine the condition of the associated top-level resource.
- The status icons at the top of the page for the internal resource are updated.
For example, if you acknowledge the Error status for a controller on a server, the total number of Error statuses decreases by one and the number of Error - Acknowledged statuses increases by one on the Controllers page. If originally there were five controllers with Error statuses, the following updated status information is shown:
4 Error 1 Error - Acknowledged