BPCIN0311E Spectrum Control installation requires the wmic command to work. Check this command, ensure the service "Windows Management Instrumentation" is running and try again.

Action

Check if the wmic command works ok and if the service "Windows Management Instrumentation" is running. You can run "wmic os get osarchitecture" from a command line as Administrator to see the error message. See the lax*-out.txt and lax*-err.txt log files in the system temporary directory for details of the error and how to resolve the issue.