BPCUI0538E The support data collection completed creating a support package, but the package could not be uploaded to IBM.

Explanation

The upload of the support package via FTP failed. This might be caused by firewalls preventing the Spectrum Control server to access the internet.

Action

Please do a manual upload of the created service package.

To enable the automatic upload of the support packages in the future, you might have to configure Spectrum Control to use a proxy server. Please see the documentation for details.