BPCIN0312E Spectrum Control installation requires that wmic command to work. Check this command, ensure service "Windows Management Instrumentation" is working, disable any antivirus and try again.

Action

Check if wmic command and service "Windows Management Instrumentation" are working and disable any antivirus. You can run as Administrator "wmic os get osarchitecture" from a command line to see the error message. See the lax*-out.txt and lax*-err.txt log files in the system temporary directory for details of the error and how to resolve the issue.