BPCIN0272E "installDirectory" cannot be found where the Jazz(tm) for Service Management installation files are extracted. Extract the Jazz(tm) for Service Management installation files to a local directory before you start the Jazz(tm) for Service Management installation program.
Explanation
A directory or file is missing from the local directory where you extracted the Jazz(tm) for Service Management installation files.
Action
After you extract the Jazz(tm) for Service Management installation files to a local directory, enter this local directory path on the "Install Jazz(tm) for Service Management" page.
If you cannot resolve the problem, contact IBM Software Support.