BPCIN0168E `An error occurred while checking the user name and password. Review the log files for more information.`

Explanation

An error occurred while checking the user name and password.

Action

Review the log files in the following directory for an explanation of the error:

For Windows operating systems: TPC_installation_directory\logs\
For AIX or Linux operating systems: TPC_installation_directory/logs/

TPC_installation_directory is where IBM Spectrum Control is installed.

The log files are:

msgTPCInstall.log
traceTPCInstall.log

Correct the problem and run the installation program again. If you cannot resolve the problem, contact IBM Software Support.