HWNEP0111E The connection to the storage device failed. The error code is error_code.

Explanation

The External Process connection to the storage device failed with the specified error code. Please check the log details for more info.

Error codes :
  • 0 : There is no connection for the specified device
  • 2 : No SSH server found on the device
  • 3 : Unsupported version
  • 4 : The connection to the device failed
  • 5 : Authentication failed
  • 6 : Unknown host
  • 7 : The passphrase is wrong
  • 8 : The passphrase is missing
  • 9 : Unknown error
  • 10: ESSNI not available
  • 11: Private key not found
  • 12: Invalid format for the private key
  • 49: Unable to establish a connection to the device through http port 80

Action

Verify the connection to the storage device and the user credentials. Check the message and trace logs to get to the root cause.