Using the db2support tool in Db2

You can run a command to gather information about your Db2 environment to be used by IBM Support for Db2.

About this task

Output from the db2support tool is now shared with the IBM Software Hub diagnostics tool so that you can more easily gather Db2 specific diagnostics to resolve issues. You can still manually generate and share data from the db2support tool, if needed.

Procedure

Exec into the Db2 pod.
Switch to the Db2 instance owner.
```
su - ${DB2INSTANCE}
```
Run the db2support tool:
```
db2support
```
The resulting db2support.zip file is saved in the current directory /mnt/blumeta0/home/db2inst1.

Create a db2support directory and store the db2support.zip file in the directory:

mkdir /mnt/blumeta0/home/db2inst1/db2support

mv db2support.zip /mnt/blumeta0/home/db2inst1/db2support

Exit the pod and copy the db2support.zip file from the Db2 pod directory to the current directory:
```
oc cp c-db2oltp-1658911541231208-db2u-0:/mnt/blumeta0/home/db2inst1/db2support
```