Known issues and limitations for watsonx BI

The following issues and limitations apply to watsonx BI.

Known issues

Metadata enrichment
Metadata enrichment information appears at the wrong step
Applies to: 5.4.0
Information about how long metadata enrichment takes appears at the Select data step, instead of the Enrich metadata step. No metadata enrichment occurs at the point where you select data.
Connector filters
IBM Db2 connector doesn't appear when the watsonx BI filter is applied
Applies to: 5.4.0
When you are in the Add connection flow and have the watsonx BI filter applied, the IBM Db2 connector doesn't appear.
Workaround
  • Clear the filters and then select the watsonx BI connector.
    Note: When you clear the filter, you see other connectors that are available on IBM® Software Hub, including those that you cannot use with watsonx BI.
The Connect to data option in the watsonx.data™ experience does not filter for watsonx BI connectors
Fixed in: 5.4.0
If you click Connect to data in the watsonx.data experience, you can see connection types that you cannot use with watsonx BI assets.
Workaround
  • Create connections in the Business Intelligence experience.
Metric generation
Connections created outside of the Business Intelligence experience are unusable in metric generation
Fixed in: 5.4.0
When you try generating metrics from connections and projects that were created outside of the Business Intelligence experience, metric generation fails.
Workaround
  • Delete the connection and recreate it by using either the Metric creation flow or the Connect to data tab in the Business intelligence dropdown in watsonx.data.
Conversations
Missing AI reasoning and completion messages in conversations
Applies to: 5.4.0
When you send multiple messages in an agentic conversation flow, some AI response messages might not appear in the conversation. Specifically, AI reasoning steps and completion messages might be missing, even though the initial message appears correctly. This issue occurs when the system cannot acquire the necessary lock to cache conversation messages.
False error message
After you generate metrics and close the Try in conversation window, an error message that states Failed to delete the conversation might appear.
Visualizations
Five minute wait before visualizations appear in the Metrics catalog
Fixed in: 5.4.0
After you publish visualizations, you must wait approximately 5 minutes before you can see them in the Metrics catalog.
Visualizations unable to load after pinning
Applies to: 5.4.0
When you pin a visualization from the metrics catalog, the visualization may fail to load.
Imported projects
Visualizations not loading after project import
Applies to: 5.4.0
When you import a project that had existing visualizations, the visualizations don't load properly.
Metrics from imported assets cannot be used
Fixed in: 5.4.0
If you import a project from the watsonx.data experience, the metrics in this project cannot be used with Business intelligence tools.
Database connection error on imported projects
Applies to: 5.4.0
If you import a project, then switch to another account without logging in to the second account, you cannot update the credentials for the project.
Workaround
  • As the user who imported the project, you must enter your personal database credentials before you can share the project with other collaborators.
Experience changes
Some actions redirect you to the Business Intelligence experience
Applies to: 5.4.0
Certain actions that you perform in the watsonx.data experience redirect you to the same page in the Business Intelligence experience. There is no immediate impact to being in a different experience, but you might encounter issues when performing other actions, such as rendering visualizations. The actions that redirect you include:
  • Clicking notifications
  • Previewing assets Fixed in: 5.4.0
Workaround
  • Manually switch back to the watsonx.data experience by using the 9-dot switcher.
Some tasks fail in projects that are created outside of the Business Intelligence experience
Applies to: 5.4.0
If you try to complete certain tasks for projects created outside of the Business Intelligence experience, these tasks fail. The tasks include:
  • Metadata enrichment
  • Metric creation
Workaround
  • Create metrics only in the Data and Metrics page. You can access this page by clicking Create metrics in watsonx.data when the Business intelligence dropdown is selected.
Deleted files
Deleted files are still displayed in the UI
Applies to: 5.4.0
If you delete files that were uploaded and enriched, then reload the Data and Metrics page, the deleted files are still displayed.
Workaround
  • Approximately 15 minutes after you delete the files, refresh the Data and Metrics page. The files are no longer displayed.
Overwrite file option appears when you reupload deleted files
Applies to: 5.4.0
If you delete a set of files and later reupload these same files, you have the option to overwrite the files, even though these files no longer exist in the platform assets page.
File upload
False error message during batch file upload
Applies to: 5.4.0
When you upload 10 files at one time, the displayed status shows that the upload job failed, even if it the job actually succeeded.
Workaround
  • To see whether the enrichment job succeeded or failed, view the enrichment job run metrics.
Roles and permissions
Changing multiple users' roles at one time fails if search bar isn't clear
Applies to: 5.4.0
When you search for multiple users and try to change their roles at the same time, without clearing the search bar, the page loads indefinitely and the user roles remain unchanged.
Workaround:
If you want to change the roles of multiple users at one time, select the users whose roles you want to change, clear the search bar, and then select the users' new roles.
Loss of user permission
Applies to: 5.4.0
Due to the introduction of new roles in IBM Software Hub Version 5.3.0, the roles of User, Data Steward, and Administrator no longer apply to watsonx BI users. If you had any of these roles, you might lose access to your watsonx BI community.
Workaround
User permission level misalignment
Applies to: 5.4.0

Users can be assigned editor-level permissions at the Platform level, while retaining read-only access within individual Projects. There is a known issue affecting user permission configurations across Platform and Project levels. This might lead to an unintended misalignment, where users invited to a Project with read-only permissions (Viewer role) can still modify project assets such as database connection details via Platform user interface.

Links to documentation
Help links are not working
Applies to: 5.4.0
The main Help link and the Documentation link in the Navigation menu do not take users to the product documentation.
Workaround

Limitations

Response feedback is not supported in watsonx BI on IBM Software Hub

This feedback feature, which users can use to provide feedback for generated responses in conversations, is available in watsonx BI as a Service only.

All watsonx.data Premium assets must go through the watsonx.data metric creation flow
Metadata enrichment in watsonx.data Premium does not prepare assets for use in watsonx BI. To use watsonx.data Premium assets in watsonx BI, you must go through the watsonx BI metric creation flow. If you import a project from the watsonx.data perspective, any metrics in this project cannot be used with Business Intelligence tools.