Installation checking

When you install watsonx Orchestrate you might face issues, either installation is stuck or not progressing. Go though the following sections for resolutions of the problems.

Checking the installation status

Symptoms

Check the status of the installation status.

Solution

You can check the watsonx Orchestrate CR to know the installation status. To check the CR, run the following command:

oc get wo -o yaml

if watsonx Orchestrate is installed on a namespace and running, the CR status is displayed as completed.

Checking the watsonx Orchestrate logs

Symptoms

Check the status of the logs.

Solution

The logs can provide helpful information to identify problems with watsonx Orchestrate.

Run the following command to check the operator logs:

oc logs -f wo-operator-xxxx –n ${PROJECT_CPD_INST_OPERATORS}

Where, xxx is a random string that is appended to the pod name.

Run the following command to check the component operator logs:

oc logs -f ibm-wxo-componentcontroller-manager-xxxx –n ${PROJECT_CPD_INST_OPERATORS}

Where, xxx is a random string that is appended to the pod name.

Run the following command to check the logs of a pod that has any issues:

c logs -f <POD_NAME> –n ${PROJECT_CPD_INST_OPERANDS}

Review the messages after you run the commands.

Checking the status of the watsonx Orchestrate pods

Symptoms

Check the status of the pods.

Solution

Run the following command to determine any nonrunning pods:

oc get pods –n ${PROJECT_CPD_INST_OPERANDS} |grep wo- | grep –v “Running”

To check that why a pod is not running, use the following command:

oc describe pod <POD_NAME> –n ${PROJECT_CPD_INST_OPERANDS}