Known issues and limitations in Cognos Analytics

The details page does not show all details of an instance that is provisioned in a tethered namespace

Applies to: 5.2.0 and later

You cannot see all the details of your service instance in the instance details page when the instance is provisioned in a tethered namespace.

Cannot start service instance after you backup and restore content in Db2 OLTP cartridge

Applies to: 5.2.0 and later

You cannot start a Cognos Analytics service instance after you restore the instance that has the content store in the db2oltp cartridge. The cause of this issue is that the port number of the Db2 service instance changes after the restore.

Workaround

For the database connection, use the hostname and port number of the Db2 instance in Kubernetes.

For more information, see Configuring Db2 instance connection.

Cannot create a service instance that uses a Db2 database with a connection that uses vault stored credentials

Applies to: 5.2.0 and later

You cannot create a Cognos Analytics service instance that uses a Db2 database as the content store with a connection where the credentials are stored in a vault. The service instance creation fails.

Workaround

You must use a connection with manually entered credentials to create a service instance that uses a Db2 database to store content.

Cannot save your configuration in Cognos Framework Manager or Transformer

Applies to: 5.2.0 and later

You cannot save your configuration in the Framework Manager and Transformer when you use these applications with IBM® Software Hub.

Workaround

To solve this problem, you must use the Framework Manager version 12.1.0.

Cannot use the Manage menu to back up the content store

Applies to: 5.2.0 and later

You cannot use the Manage > Content > Backup menu item to back up the content store in Cognos Analytics on IBM Software Hub.

Workaround

To back up the content store, you must use the Administration console. For more information, see Backing up and restoring content in the Cognos Analytics documentation.

Specify the Cognos Analytics URL in Microsoft Teams

Applies to: 5.2.0 and later

https://cpd-ca.example.com/cognosanalytics/cat3/bi/

In this example, cat3 is the namespace to which Cognos Analytics is provisioned.

IBM Db2 database server cannot use Oracle compatibility mode when creating the content store

Applies to: 5.2.0 and later

If you configured the IBM Db2 database server to use Oracle compatibility mode, you must temporarily disable the Oracle compatibility mode before creating the content store. After creating the content store, configure the IBM Db2 database server to use Oracle compatibility mode again. For more information, see https://www.ibm.com/support/pages/node/515565.