Resource status changes are not reflected in the Z Automation Web Console dashboard

Use this information to solve the problem where the resources status changes are not reflected in the Z Automation Web Console dashboard.

Problem

After you start or stop a resource from the Z Automation Web Console dashboard, the status of the resource is not changed in the dashboard.

Cause

The IBM Z NetView message adapter service is not configured properly. The message adapter service of the IBM Z NetView event/automation service (E/AS) is used to convert and forward messages from IBM Z NetView to the E2E automation adapter.

Diagnose

Issue the INGE2E command with the Verify option to check the E2E configuration:

NETVASIS INGE2E VERIFY JOBEAS=eas-jobname CPATH=/custom-root/adapter

If the E/AS message adapter does not show active, or ERROR, or a Verification failed message is shown, complete the following steps to review and edit the configuration file.

Solution

Go to the user data set hlq.SCNMUXCL and edit the message adapter configuration file IHSAMCFG.
Ensure the value of parameter ServerLocation is the host name where Z Automation Web Console is installed, and is the same as the value of eif-send-to-hostname in the E2E adapter's ing.adapter.properties.
Ensure the value of parameter ServerPort is the same as the value of eif-receive-from-port in the E2E adapter's ing.adapter.properties file.
Uncomment the line that starts with AdapterFmtFile.

Specify the name of the NetView message adapter format file: AdapterFmtFile=INGMFMTE.

Parameters need to be set as follows:

ServerLocation=127.0.0.1                 
-  -  -  -  -  -  -  -  -  -  -  -  -  - 
ServerPort=5529                          
-  -  -  -  -  -  -  -  -  -  -  -  -  - 
ConnectionMode=connection_oriented       
-  -  -  -  -  -  -  -  -  -  -  -  -  - 
BufferEvents=no                          
-  -  -  -  -  -  -  -  -  -  -  -  -  - 
BufEvtPath=/etc/Tivoli/tec/cache_nv390msg
-  -  -  -  -  -  -  -  -  -  -  -  -  - 
AdapterFmtFile=INGMFMTE

Issue the following command to display the configuration parameters of the NetView message adapter:
```
MVS F <EASJOBNAME>,SETTINGS,TASK=MESSAGEA
```
If the problem still exists, enable the trace mode of the E2E adapter to identify if there's any connection problem between the adapter and the Z Automation Web Console server. For detailed instructions on how to enable the trace mode, refer to Syntax and User-Defined USS File System for the Automation Adapter in IBM Z® System Automation End-to-End Automation. Check the logs and also check the messages EEZA0116I and EEZA0118I. The messages provide information about the connection status of the adapter and the Z Automation Web Console server. For example,
```
EEZA0116I The status of the event sender changed: Address=<SMU_hostname>/<SMU_IP> Port=2002, Status=1
EEZA0118I The connection to the management server <SMU_hostname> : 2002 has been established.
```
If the Status in message EEZA0116I is not '1', check the status of the port or firewall to fix the communication problem between the adapter and Z Automation Web Console.