EEZR0083E Unable to determine the observed state for resource " resource name " because the query to retrieve the specified agent attribute returned multiple results. The query that was sent to the IBM® Tivoli® Enterprise Monitoring Server (TEMS) in order to retrieve the contents of the specified agent attribute group " attribute group " succeeded. However, the result set has multiple rows and an attribute value cannot be determined unambiguously. The following attribute filter has been specified: " attribute filter ". The rows returned by the query are: " query results " The managed system name of the corresponding IBM Tivoli Monitoring resource is: " ITM managed system name ".
Explanation
In order to determine the observed state of the resource, the agent attribute specified in the policy element MonitorAttribute is queried periodically. The attribute is specified in the form <AttributeGroup>.<AttributeName> in the policy element MonitorAttribute. In addition there is an attribute filter specified in the policy that limits the data returned by the query. The AttributeGroup was queried successfully but the query returned multiple rows. The query must return only one row in order to be able to map an attribute value to an observed state for the resource.
System action
The observed state cannot be determined. The resource is set to a fatal error state. The processing is stopped until the resource is reset.
Operator response
Modify the policy and use the MonitorQueryAttrFilter element to limit the data returned by the query to a maximum of one row. Then reactivate the policy.